Terrasse Hotel Playa del Carmen

3.5 star property
Art Deco hotel with outdoor pool, near Playa 88

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Photo gallery for Terrasse Hotel Playa del Carmen

Rooftop terrace
Reception
Rooftop terrace
Outdoor pool, sun loungers
Deluxe Double Room, 2 Double Beds | View from room
Terrasse Hotel Playa del Carmen offers a warm welcome with a rooftop terrace, an inviting restaurant, and rejuvenating spa services. Connect to in-room WiFi and enjoy beach towels, multilingual staff, while nearby Punta Esmeralda Beach beckons. Previous guests have praised the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Spa
  • Pool
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Beach sun loungers
  • Beach towels
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Communal living room
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Minibar
  • Digital TV service

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Double Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2020
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Double Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2020
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Double Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2020
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, 1 Queen Bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2020
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2020
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Avenida 10 entre calle 56 y 58, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Quinta Avenida - 14 min walk - 1.2 km
  • Gran Coyote Golf - 4 min drive - 4.3 km
  • Punta Esmeralda Beach - 6 min drive - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/20 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ceviche Corazon - ‬3 min walk
  • ‪Quinta Parilla - ‬5 min walk
  • ‪Pizza Italia - ‬6 min walk
  • ‪Tropical Tacos - ‬3 min walk
  • ‪Crisol - ‬2 min walk

About this property

Terrasse Hotel Playa del Carmen

Terrasse Hotel Playa del Carmen features a rooftop terrace and puts you within a 15-minute walk of Playa del Carmen Main Beach and Mamitas Beach. Guests can take a dip in the outdoor pool and indulge in deep-tissue massages. This Art Deco hotel is also just a 5-minute drive from Quinta Avenida and Playacar Beach. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Shared microwave
  • Water dispenser

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Communal living room
  • An outdoor pool
  • Spa services
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts cash.
Cashless transactions are available.

Also known as

Terrasse Hotel Spa
Terrasse Del Carmen Del Carmen
Terrasse Hotel Playa del Carmen Hotel
Terrasse Hotel Playa del Carmen Playa del Carmen
Terrasse Hotel Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Terrasse Hotel Playa del Carmen offer free cancellation for a full refund?

Yes, Terrasse Hotel Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Terrasse Hotel Playa del Carmen?

Yes, there's an outdoor pool.

Are pets allowed at Terrasse Hotel Playa del Carmen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Terrasse Hotel Playa del Carmen?

Sorry, there's no onsite parking at Terrasse Hotel Playa del Carmen.

Is airport shuttle service offered by Terrasse Hotel Playa del Carmen?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Terrasse Hotel Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Terrasse Hotel Playa del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.

What is there to do at Terrasse Hotel Playa del Carmen and nearby?

Terrasse Hotel Playa del Carmen has an outdoor pool and spa services.

What's the area around Terrasse Hotel Playa del Carmen like?

Terrasse Hotel Playa del Carmen is a short 13-minute walk from Playa del Carmen Main Beach and 11 minutes' walk from Mamitas Beach.

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