No AC in the family room!
Dust everywhere on the walls etc.
Carpets musty damp and stained
Curtain rod fell off in room
I had an immunocompromised Toddler with me so we are particular about these things and safety.
Jacuzzi dirty
Furniture outside in balcony broken!
Honestly the key system for reserved parking is a joke we were expecting a specific spot but it's open to park in any spot after unlocking the bar.
Food was OK, breakfast decent
Pool was fun soft play was great
Cleaning crew friendly
Mid Night check in was great and smooth
Location is decent
We dint pick the cheapest hotel so was quite disappointed over all
Yelanska
Yelanska,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 29 日
Room for improvement
Not as good as our first trip.
Bolts were loose in kids bunk beds. Shower needed repair.
Staff were helpfull to resolve, but both issues should not have happened.
2 meals were very good, but the steak was poorly done, asked for medium and got rare.
Location is great though, and facilities are good overall.
We may return for a 3rd mini break, unsure
William
William,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 18 日
Beautiful hotel, needs air conditioning
Hotel was beautiful and clean. All the staff where very friendly, food was great with a great view of the beach. Only down side was the temperature of the room, we had a none sea view room (119) and it was really hot in the middle of the night. We had the door and window wide open with a fan on, both my kids where very sweaty and I had to get up twice to go stand outside in the middle of the night.
Eloise
Eloise,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Perfect location for Fistral Beach and surfing. Our family room was spacious with a terrace with a sea view which was lovely. The reception staff were faultless providing all the information you need about checking in and dealt with every question we had flawlessly. The lobby area is lovely to relax in and have a well-earned rest after a day out. The restaurant serves good food and has a good range of breakfast options.. and that leads me onto the restaurant team. Halo and his team are wonderful. Very attentive, very funny, very helpful - they turned a potentially stressful day due to an injury into a memorable one. Absolutely recommend the hotel to equally adults or families alike. We will be returning!
Alistair
Alistair,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 30 日
Very nice room for a family stay
Deepika
Deepika,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 30 日
Family half term
We had a lovely time. It was our second time staying at the hotel. We love how close it is to the beach. Our son (6) lived the pool and the cinema.
Our room could have been bigger, not enough room for our clothes and wet beach towels to dry.
The cove restaurant is very pricey for avarge food options.
Staff is very friendly.
Pia jasmin
Pia jasmin,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Andrew
Andrew,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Abibat
Abibat,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Great location and hotel
Stayed here a few times - always brilliant. On this occasion food service was very slow (1hr from ordering to arriving) even though the restaurant wasn't busy. Great place, great hotel, lovely pool and friendly staff.
D
D,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Reece
Reece,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Unforgettable stay, l will surely come back again if time allows.
Malvin
Malvin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
good
very good
John
John,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
???????
???????,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 26 日
The hotel didn't have the lifts working had to walk all to the second floor with kids and luggage.
Didnt have the wifi working or the phones
Parking was the main issue, paid for two nights parking but was told someone else took so unable to provide any solution.
Breakfast is basic.
Housekeeping staffs are polite and helpful.
Jephin
Jephin,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 26 日
The bunk bed was so creepy my son and daughter wouldn’t sleep in it as hear it it breaking. All 4 of us slept in a double bed.
Jacqueline
Jacqueline,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 22 日
Diego
Diego,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 20 日
The Restaurant staff in the evening acted as if ours and other customers presence was an inconvenience. It took 10 minutes to be seated in a half empty room, then a further 10 minutes before being asked for drinks which we were never given a drinks menu. A further 10 minutes after that we were then asked for drinks again and we had decided food so ordered food. The food came out in reasonable time but still no drinks for 5 minutes after food had arrived. Food was good but the service ruined the dining experience.
The room we had was fine but the noise outside of the rooms was definitely known. At about 11pm the people staying above arrived back and you could hear them having a shower right above our heads with the water hitting the bottom of the bath. Kids being told off outside our room at 6am trying to open our room door. With the beds not being the comfiest either it was a sleepless night really.
Parking outside is minimal and you have to park out on the road trying to get a space while the general public want the spaces too. Had to wait around 20 minutes for a space to become available.
It’s a shame really because what was supposed to be a relaxing night away was not really that pleasant.
Carol
Carol,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Rhys
Rhys,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 16 日
The room and food were great. Kids play area was really helpful. The pool was not as it appeared in the photos.