The hotel smelled like smoke, the amenities like vending and the ice machine did not work/out of service. Although we we're staying for 1 night, it just seemed like a motel, sleezy, drug riddled low class spot.
Raymond L
1 晚行程
2/10
Nancy
2 晚行程
10/10
The agent who received us at the front desk was very kind and nice. we were there for just a night but my kids and I really appreciate our staying. Thank you so much and keep up the good work.
真实旅客
1 晚家庭旅行
10/10
Brittney
1 晚行程
2/10
We reserve a room with two adults two children because one of the kiddos was going to her aunt house for the night. The guy at the front desk was very rude and hateful toward us and said only four is allowed in the room. I explained to him we know that, that what we reserved the room for. He said 5 people walked in with you. I said yes I know one of the kiddos is going to her aunts. He continued to be rude and raised his voice and said this is not Ohio and we only allow 4 in a room. By then I was getting upset because we done nothing wrong. We was just dropping our stuff off. Then my husband told him our granddaughter is just visiting. He said no visitors is allowed. So I said we don’t need to stay here, just refund our money. He told us no and told us if we don’t stay we are out of our money. Also after checking in he said the elevator doesn’t work. I asked if we could get something on first floor because I won’t be able to walk the stairs. He said no. Then when we got up stairs I called down and ask if we could get couple pillows. He said if you walk down here I will give you two pillows but you will come to me. I would never recommend this hotel to anyone
Rita
1 晚家庭旅行
8/10
James
1 晚行程
10/10
Darylle
1 晚行程
10/10
Robert
6 晚行程
10/10
This place is clean secure and for the most part drug-free which in Hagerstown is difficult to find
Amanda
7 晚家庭旅行
10/10
Tiffany
1 晚行程
10/10
Quiet and safe
Antwann
1 晚浪漫旅行
10/10
José n
1 晚行程
10/10
James
1 晚行程
2/10
Booked this place for my family when they came in town and it was one of the worst experiences for them, no hot water and constantly being bothered by the staff for having guest for a short amount of time, I’d rather put them in a 2 star motel.
Karina
10/10
Safe
Antwann
2 晚行程
6/10
Get what you pay for…I should have paid more…
Lois
1 晚家庭旅行
4/10
The property wad out dated lobby was a mess. Had problem with tv tried to call the front desk 3 times had to go down elevator to speak to manager she came up gave new remote. Room was outdayed. Very noisey could hear traffic from highway all time didnt get alot of sleep. Beds were very hard and uncomfortable
donna
1 晚家庭旅行
6/10
The property could definitely use some updating and figuring out their water. The sink would get warm, but the shower would not get passed a lukewarm temp. Things could definitely be worse, but the main things people want- a clean bed and a hot shower. Overall i would say it's an average hotel and stay. The front desk clerk was very friendly. That's always a perk!