The agent who received us at the front desk was very kind and nice. we were there for just a night but my kids and I really appreciate our staying. Thank you so much and keep up the good work.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Brittney
Brittney,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 9 日
Poor rude customer service
We reserve a room with two adults two children because one of the kiddos was going to her aunt house for the night. The guy at the front desk was very rude and hateful toward us and said only four is allowed in the room. I explained to him we know that, that what we reserved the room for. He said 5 people walked in with you. I said yes I know one of the kiddos is going to her aunts. He continued to be rude and raised his voice and said this is not Ohio and we only allow 4 in a room. By then I was getting upset because we done nothing wrong. We was just dropping our stuff off. Then my husband told him our granddaughter is just visiting. He said no visitors is allowed. So I said we don’t need to stay here, just refund our money. He told us no and told us if we don’t stay we are out of our money. Also after checking in he said the elevator doesn’t work. I asked if we could get something on first floor because I won’t be able to walk the stairs. He said no. Then when we got up stairs I called down and ask if we could get couple pillows. He said if you walk down here I will give you two pillows but you will come to me. I would never recommend this hotel to anyone
Rita
Rita,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 5 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Robert
Robert,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 20 日
Amanda
This place is clean secure and for the most part drug-free which in Hagerstown is difficult to find
Amanda
Amanda,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 11 日
Tiffany
Tiffany,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 6 日
José n
José n,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Safe
Antwann
Antwann,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 19 日
Get what you pay for…I should have paid more…
Lois
Lois,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 12 日
The property wad out dated lobby was a mess. Had problem with tv tried to call the front desk 3 times had to go down elevator to speak to manager she came up gave new remote. Room was outdayed. Very noisey could hear traffic from highway all time didnt get alot of sleep. Beds were very hard and uncomfortable
donna
donna,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 9 日
The property could definitely use some updating and figuring out their water. The sink would get warm, but the shower would not get passed a lukewarm temp. Things could definitely be worse, but the main things people want- a clean bed and a hot shower. Overall i would say it's an average hotel and stay. The front desk clerk was very friendly. That's always a perk!
Laura
Laura,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 7 日
Kevin
Kevin,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 3 日
Azya
Azya,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 29 日
Easy stop over.
Nice easy stop over.
Peter
Peter,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 28 日
Edward
Edward,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 26 日
kimberly
kimberly,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 16 日
Wanda
Wanda,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 13 日
Small parking lot
Earlene
Earlene,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2024 年 12 月 11 日
I never got my deposit back the rooms were dirty I wanted a non smoking room didn’t get it smelled like weed 24-7 never again will I go there
Shannon
Shannon,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 26 日
Franki
Franki,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 23 日
Good stay
It was a good stay but we couldn't get in our room because the key wouldn't work so we had to get a new one. Room was very nice. Bed was comfy and the shower was great. Breakfast was okay. Not a lot to offer though. Cereal and waffles were the main choices. Overall it was good.