When I checked in I was given some attitude about parking. I was told there was a charging plug in lights by staff and there wasn’t. But when I asked for help or if I had missed it, I was talked to like I was a child by the man at the front desk. The lady was helpful and housing keeping was a saving grace with an extra plug. Sink cracked. Air conditioner/heater was very loud. Bed was ok. Stains in wood. Tv went in and out a few times.
Ordered room service and it was not good for the price. I felt overcharged.
On check out I felt lol and inconvenience to the gentleman at the desk. No smile, No thank you, just blank looks.
When I arrived I was told oh you’ll likely have to park in public parking across the street.
I have had better experiences in the past. This was less than desirable. I did not feel welcome and felt more like an inconvenience. With the exception of the housekeeping lady whom was excellent and the one lady that helped at the front desk.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 5 日
The room fan was noisy and the temperature control did not work.
James
James,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 2 日
Deafeningly loud HVAC
Most things were just fine, but the heat or air conditioning unit would shut off and turn back on every 10 minutes or so with a loud bang. I didn't get a wink of sleep.
Nikki
Nikki,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
Nice but slightly noisy
Overall our stay was great. The hotel was clean and the staff were very friendly. There were 2 down sides. One was our room had a non-stop hum, like a dishwasher running. I really only noticed it at night when trying to fall asleep. We had an end room near the elevators, I just chalked it up to that. The other down side was the parking garage. The spaces were quite cozy and once you reach the end, there's no place to turn around.
Melissa
Melissa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Mary
Mary,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 17 日
hilton Monona
the hotel restaurant was cozy and 5 star food & service. our room heater was very noisy and the swim pool broke during our stay. But the staff was so courteous and the lake view beautiful
Paul
Paul,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Rebecca
Rebecca,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Carrie
Carrie,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 7 日
Lorena
Lorena,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Elegance at a good price
Clean, comfortable, friendly, and well-priced
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Eric
Eric,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 21 日
michael
michael,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 30 日
Christopher
Christopher,1 晚行程
Travelocity真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Everything was good no issues to be found. Very clean and very comfortable bed
Anthony
Anthony,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
It was clean and nice
Trisha
Trisha,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 24 日
Great location. Upper stories have great views. Staff are very accommodating and friendly. Only complaint is the heat in the room that never quite got to warm.