The hotel was beautiful, and our room was clean and comfortable. When we arrived, a very bad storm had just started, and caused the entrance of the hotel to flood. We had to walk through large pools of water to get to a side door just to enter the building. The staff was helpful, though, and made us feel better when we checked in. My main complaint would be the elevator situation. The hotel had a large convention going on, which backed up the line for the elevators that were already running slow. When we left the next day, people had been waiting in line for the elevator for 40 minutes! We decided to take the stairs, which was 8 flights down. It was awful having to carry our suitcases down a stairwell that wasn’t air conditioned. It was very inconvenient, as we were on a time crunch to get to a college orientation.