Our room did not have a tv remote and it took someone to bring it to our room in 15 minutes. A maid knocked at our door at 9:45am with our check out time was 12pm. My wife was sleeping at the time and there was no "Do Not Disturb" sign. Our closet door would not close. The pillows were very small and not comfortable. Other than that everything was excellent.
Terry
2 晚家庭旅行
10/10
Valdilene
2 晚商务旅行
4/10
Cody
1 晚行程
10/10
Great staff friendly and helpful. Clean place with an upscale feel.
Devin
1 晚家庭旅行
10/10
Taquetta
1 晚行程
8/10
The property was nice. I stayed for two nights. My only issues were that the outlet in the bathroom didn’t work, (I flipped the GFCI with no result) and Ihousekeeping never came to my room.
Martha
2 晚商务旅行
8/10
Checked in late. Hotel electronic key did not work and had to be replaced. There were ants in the bedroom and the bathroom. shower dripped all night. other than that linens and bathroom were clean. Breakfast not included.
Sheryl
1 晚家庭旅行
10/10
Steve
1 晚行程
10/10
Richard
1 晚行程
6/10
Kristie
1 晚行程
8/10
真实旅客
1 晚行程
8/10
Ashanti
1 晚家庭旅行
10/10
Stephanie
1 晚行程
10/10
Kris
1 晚行程
4/10
We were given a handicap room, was told it was all left. The sink drained very slowly, and had to be unstopped. Could not take a shower because water was cold. Was told there was problem with the plumbing. The linen looked dingy. Will not stay here again.
Robert
1 晚行程
6/10
lisa
1 晚家庭旅行
2/10
Our room was left open by the cleaning person. We were given a free breakfast to make up for it. Dinner was horrible so we didn’t even use the breakfast cards.
Misty
1 晚家庭旅行
10/10
The Staff was great
John
4 晚行程
4/10
When I checked into my room, the faucet in the bathroom was dripping consistently. When I called front desk, they advised "Unfortunately we don't have any other rooms so there's not anything we can do." I would have thought they would have at least sent a maintenance employee up to check it out and see if they could stop it.. There was also this orange stain in the bathroom that made me feel concerned that it wasn't cleaned. On top of that, there was kids running back and forth throughout the entire hotel including the hallways so that was super annoying hearing screaming and kids chasing each other. I've stayed at multiple Hiltons, and never that those experiences. I will say that the bed was super comfortable though.