The hotel is beautiful, but the room was filthy, with dust everywhere. There was no conditioner; the dispenser was empty and broken, and I asked for some, but they never brought it to the room. The nightstand and dining table were very dirty. I arrived early, and they told me that at that moment, there was nothing available because the room was not ready, yet they were still cleaning, but I don't understand how it is possible; supposedly, they had cleaned the room. I made a complaint to the supervisor and she came to check the room so that she was agreed with the complaint and she sent a housekeeper to clean the room