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皇家海德卫普雷卡全包式酒店 - 仅限成人入住

4.5 星住宿

Royal Hideaway Playacar All Inclusive - Adults only

靠近第五大道的仅限成人海滨酒店，设有SPA

选择日期以查看价格

皇家海德卫普雷卡全包式酒店 - 仅限成人入住的照片库

室外游泳池
创作者视频
双人护理室、身体护理、热石按摩、深层组织按摩、瑞典式按摩、产前按摩
室外游泳池
奢华客房 | 花园景观
入住皇家海德卫普雷卡全包式酒店 - 仅限成人入住，您可以到海滩上享受小屋、海滩遮阳伞和排球等设施服务，度过一段快乐时光，而且开车前往第五大道只需 5 分钟。室外游泳池带给每个人无限欢乐；有兴趣的客人还可以去 SPA 体验深层组织按摩、面部护理和指（趾）甲修剪和护理，呵护一下自己的身心。酒店有 6 间餐厅，其中的Ventanas主打西班牙菜，供应晚餐。这家豪华酒店的其他特色包括 3 间酒吧/酒廊、海滨酒吧和健身俱乐部。住宿的游泳池和员工获得旅客好评。
VIP Access

点评

8.6/10
优秀

热门服务设施

  • 游泳池
  • 提供连通房
  • 酒吧
  • 免费停车
  • SPA
  • 健身房

主要服务设施 (12)

  • 每日客房清洁服务
  • 位于海滩
  • 6 间餐厅和 3 间酒吧/酒廊
  • 全套 SPA 服务
  • 室外游泳池
  • 2 个室外网球场
  • 健身俱乐部
  • 遮阳伞
  • 海滩小屋
  • 沙滩毛巾
  • 海滨酒吧
  • 24 小时客房送餐服务

居家般享受 (6)

  • 提供连通房/毗连房
  • 私人浴室
  • 独立的浴缸和淋浴
  • 电视
  • 花园
  • 露台
当前价格为 CNY1,612
总价 CNY2,001
包含税费
6 月 30 日 - 7 月 1 日

客房选择

显示奢华客房 (Royal View)的所有照片

奢华客房 (Royal View) | 高档床上用品、迷你吧、客房内保险箱、办公桌

奢华客房 (Royal View)

特色亮点

布置家具的阳台或露台
空调
提供连通房
液晶电视
高档床上用品
风扇
私人浴室
独立浴缸和淋浴
  • 50 平方米
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床

显示奢华客房的所有照片

奢华客房 | 高档床上用品、迷你吧、客房内保险箱、办公桌

奢华客房

特色亮点

布置家具的阳台或露台
空调
提供连通房
液晶电视
高档床上用品
风扇
私人浴室
独立浴缸和淋浴
  • 48 平方米
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床

显示奢华客房 (Relax Pool)的所有照片

奢华客房 (Relax Pool) | 高档床上用品、迷你吧、客房内保险箱、办公桌

奢华客房 (Relax Pool)

特色亮点

布置家具的阳台或露台
空调
提供连通房
液晶电视
高档床上用品
风扇
私人浴室
独立浴缸和淋浴
  • 50 平方米
  • 度假村景观
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床

显示奢华客房 (Sunrise)的所有照片

奢华客房 (Sunrise) | 高档床上用品、迷你吧、客房内保险箱、办公桌

奢华客房 (Sunrise)

特色亮点

布置家具的阳台或露台
空调
提供连通房
液晶电视
高档床上用品
风扇
私人浴室
独立浴缸和淋浴
  • 50 平方米
  • 部分海景
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床

同类型住宿

6 间餐厅，国际美食

普拉亚德尔卡曼温德姆 Alltra 酒店 - 只招待成人 - 全包式

  • 游泳池
  • SPA
  • 免费 WiFi
  • 餐厅
8.6 分，总分 10，超赞，2,664 条点评
新价格 CNY1,526
总价 CNY1,526
包含税费
6 月 16 日 - 6 月 17 日
普拉亚德尔卡曼温德姆 Alltra 酒店 - 只招待成人 - 全包式
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街区简介

地图
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710

附近有什么？

  • Playacar Golf Club (普拉亚卡尔高尔夫俱乐部) - 步行 6 分钟 - 0.6 公里
  • 普拉亚卡海滩 - 步行 19 分钟 - 1.6 公里
  • 普拉亚德尔卡曼海运码头 - 车程 4 分钟 - 2.2 公里
  • 第五大道 - 车程 4 分钟 - 2.2 公里
  • 卡门海滩主海滩 - 车程 5 分钟 - 2.9 公里

周边介绍

  • 科苏梅尔岛国际机场 (CZM) - 19.8 公里/12.3 英里
  • 坎昆国际机场 (CUN) - 55 分钟车程；58.9 公里/36.6 英里

餐厅

  • ‪Rosa Roja - ‬步行 7 分钟
  • ‪RIU Yucatan - ‬步行 11 分钟
  • ‪Occidental Allegro - ‬步行 3 分钟
  • ‪Wyndham Pool Bar - ‬步行 7 分钟
  • ‪Don Rafael - ‬步行 8 分钟

住宿简介

皇家海德卫普雷卡全包式酒店 - 仅限成人入住

入住皇家海德卫普雷卡全包式酒店 - 仅限成人入住，您可以到海滩上享受小屋、海滩遮阳伞和排球等设施服务，度过一段快乐时光，而且开车前往第五大道只需 5 分钟。室外游泳池带给每个人无限欢乐；有兴趣的客人还可以去 SPA 体验深层组织按摩、面部护理和指（趾）甲修剪和护理，呵护一下自己的身心。酒店有 6 间餐厅，其中的Ventanas主打西班牙菜，供应晚餐。这家豪华酒店的其他特色包括 3 间酒吧/酒廊、海滨酒吧和健身俱乐部。住宿的游泳池和员工获得旅客好评。

全包

此酒店是全包住宿。房价包含住宿内的餐饮费用（可能会有部分限制）。

小费和税款

小费已包含在内，住客可自愿多付小费。

餐饮

包括所有自助餐、照单点餐、小吃和饮料
24 小时提供客房送餐服务
客房内迷你吧（提供各种酒水）
一个或多个用餐地点对餐点的供应有所限制

活动和设施/设备

包括所有非机动水上运动、陆上活动及娱乐设施和设备的使用。

水上活动

划皮艇
划船/划独木舟
帆船运动
浮潜
冲浪/趴板冲浪

陆上活动

健身设施
足球
网球
排球

娱乐活动

店内娱乐和活动
店内现场表演
主题派对

语言

英语、西班牙语

住宿一览

DONE

酒店规模

    • 200 间酒店客房
DONE

到达/离开

    • 开始办理入住：15:00；停止办理入住：22:00
    • 提前入住，视供应情况而定
    • 延迟入住，视供应情况而定
    • 办理入住年龄不小于：18
    • 退房时间为 正午
DONE

特别入住说明

    • 前台工作人员将在住客到店时接待
    • 如有疑问，请使用预订确认信上的信息联系住宿方。
DONE

入住要求

    • 需要信用卡、借记卡或现金押金，以支付杂费
    • 可能需要政府颁发的带有照片的证件
    • 客人须年满 18 岁
    • 办理入住的客人须年满 18 岁
DONE

儿童

    • 不允许儿童（17 岁 及更小）入住
    • 无儿童床（婴儿床）
DONE

宠物

    • 恕不允许携带宠物或服务类动物
WIFI

网络

    • 公共区域提供免费无线上网接入
    • 房间内提供免费无线上网接入
LOCAL_PARKING

停车场

    • 免费 无顶棚的住宿内自助停车场
    • 免费 住宿内代客停车
    • 住宿内轮椅无障碍停车场
DONE

其他信息

    • 指定吸烟区
    • 只接待成人

住宿服务设施

餐饮

  • 6 间餐厅
  • 3 间酒吧/酒廊
  • 海滩酒吧
  • 私人用餐
  • 24 小时客房送餐服务
  • 小吃吧/熟食店

游玩项目

  • 海滩
  • 网球课程
  • 有氧健身课堂
  • 沙滩排球
  • 篮球
  • 台球桌
  • 附近有高尔夫活动
  • 附近可钓鱼

远程办公

  • 商务中心
  • 间会议室
  • 机房

服务

  • 24 小时前台服务
  • 礼宾服务
  • 旅游/票务服务
  • 干洗/洗衣服务
  • 美发沙龙
  • 大堂免费报纸
  • 婚庆服务
  • 行李员/门卫
  • 收费海滩小屋
  • 沙滩毛巾
  • 海滩遮阳伞

服务设施

  • 建成于 1998
  • ATM/银行服务
  • 前台保管箱
  • 花园
  • 露台
  • 蚊帐
  • 健身俱乐部
  • 18 个高尔夫球洞
  • 室外游泳池
  • 游乐厅/游戏室
  • 全套 SPA 服务
  • 2 个室外网球场
  • 按摩/护理室
  • 接待大厅
  • 传统风格

无障碍设施

  • 轮椅无障碍停车场

客房服务设施

娱乐消遣

  • 液晶电视

居家般舒适

  • 空调
  • 风扇
  • 迷你吧
  • 咖啡机/沏茶壶
  • 浴袍和拖鞋

安心入睡

  • 高档床上用品

珍奢享受

  • 备有家具的阳台或露台

清洁梳洗

  • 私人浴室
  • 独立的浴缸和淋浴
  • 毛巾

办公通讯

  • 书桌
  • 免费 WiFi
  • 电话

餐饮

  • 免费瓶装水

其他

  • 每日客房清洁服务
  • 客房内保险箱
  • 提供连通客房

特色

SPA

酒店内 SPA 有 7 间护理室，包括情侣室。服务包括深层组织按摩、热石按摩、运动按摩和瑞典式按摩。SPA 设施每天开放。

用餐

Ventanas - 此餐厅主营西班牙菜，仅供应晚餐。住客可以在酒吧畅饮。需要预订。
Spices - 此小餐馆主打墨西哥菜，供应早餐、午餐和晚餐。住客可以在酒吧畅饮。每天营业
Palazzo - 此小餐馆擅长于意大利菜。住客可以在酒吧畅饮。需要预订。每天营业
Azia Avant Thai - 此小餐馆擅长于泰国菜。住客可以在酒吧畅饮。需要预订。每天营业
The Grill - 店内牛排餐厅. 住客可以在酒吧畅饮。需要预订。每天营业

费用和政策

强制收费

在办理入住或退房时，住宿接待方会要求您支付以下费用。费用可能包含适用的税费：
  • 环境卫生服务费：每晚 USD 2

游泳池、水疗和健身房（如适用）

  • SPA 护理需要预约，请在到达之前通过预订确认邮件上的电话号码联系住宿接待方以作安排

政策

此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房。
酒店可提供连通房/相邻房，但需视空房情况而定。住客可通过预订确认上的联系信息向酒店提出要求。
这家住宿不设电梯。
店内配备灭火器、烟雾报警器、保安系统和急救包，客人可安心入住。
住宿接待方欢迎所有性取向和性别认同的客人（LGBTQ+ 友好）。
该住宿接待方接受以信用卡、借记卡和现金付款。
可使用信用卡：Visa、万事达、美国运通、Discover
请注意，文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿接待方提供。
此住宿的餐厅有正式服装规定。

别称

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

常见问题解答

可以免费取消我在皇家海德卫普雷卡全包式酒店 - 仅限成人入住的预订并获得全额退款吗？

是的，皇家海德卫普雷卡全包式酒店 - 仅限成人入住在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住有游泳池吗？

是的，有室外游泳池。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否有停车场？

是的，自助和代客停车免费。

何时可在皇家海德卫普雷卡全包式酒店 - 仅限成人入住办理入住和退房？

开始办理入住：15:00；停止办理入住：22:00。退房时间为 正午。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否有内部娱乐场？

不，该酒店不设赌场，但里维埃拉大赌场（5 分钟车程）就在附近。

在皇家海德卫普雷卡全包式酒店 - 仅限成人入住及其附近有什么游览观光项目？

现场活动包括​排球，您可以畅享其中，还可以在网球场锻炼提升您的球技。现场娱乐活动包括健身课程、篮球和排球。尽情享受 SPA 水疗，然后到室外泳池游泳。皇家海德卫普雷卡全包式酒店 - 仅限成人入住也拥有3 间酒吧、健身俱乐部和海滩小屋，以及游乐厅/游戏室和花园。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住店内或附近是否有餐厅？

是的，有 6 家店内餐厅，提供西班牙菜。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住配备任何户外私人空间吗?

是的，每间房间都有备有家具的阳台或露台。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住周边区域环境如何？

从皇家海德卫普雷卡全包式酒店 - 仅限成人入住仅需17 分钟步行可至普拉亚卡海滩，11 分钟步行可至普拉亚卡尔的玛雅遗址。旅客们认为该酒店所在地点不错。

关于Royal Hideaway Playacar All Inclusive - Adults only的点评

点评

8.6

超赞

9.4/10

清洁度

9.0/10

员工和服务

8.4/10

服务设施

8.6/10

住宿条件和设施

8.8/10

环保

点评

2/10 很差

Weiyi，1 晚行程
Expedia真实住客点评

10/10 绝佳

Grata surpresa!

Tinha lido alguns comentários sobre o hotel e ficamos com receio mas para nossa grata surpresa o hotel nos surpreendeu positivamente. Quartos impecáveis, confortáveis e espaçosos. Roupa de cama de primeira! O hotel no geral está muito bem conservado. A comida dos restaurantes a la carte são incríveis e muito bem servidas. O Spices foi o que mais gostamos! O Ventanas também é sensacional. O café da manhã no buffet é simples mas gostoso. Se quiser pode tomar o café da manhã a la carte no Spices e será ótimo também. Gostamos muito dos drinks também. Não eram tão doces e artificiais como em outros resorts. A praia que está frente ao hotel é a melhor! Eles limpam todos os dias e tem muitas cadeiras de praia e sombra. É um hotel para ir descansar, os shows não são de destaque sinceramente, mas teve uma banda cubana e uma de rock que foram ótimos. O atendimento de TODOS os funcionários foi maravilhoso, super educados e prestativos. Teve um dia que pedimos para jantar no quarto e também foi ótimo. Quase na frente do hotel tem um mini centro comercial com algumas lojinhas de souvenirs e roupas bem legais. Vale a pena passear por lá. Enfim, voltaríamos e recomendamos com certeza!
Natalia，6 晚行程
Hotels.com真实住客点评

6/10 好

Overall decent stay but felt overpriced. Food was subpar and rooms were a bit outdated. Staff was awesome and the beach is the nicest on the entire strip of resort.
Lina，5 晚浪漫旅行
Expedia真实住客点评

8/10 很好

GOOD SERVICE GREAT FOOD.
Claudia，3 晚浪漫旅行
Expedia真实住客点评

8/10 很好

Todo muy bien . El problema es la terrible lentitud en los restaurantes ( menos PALAZZO) para servir la comida. A veces esperas 45 min cada plato. Y el uso de las piscinas, imposible tener acceso siempre ocupadss
Cesar Bernardo，7 晚浪漫旅行
Expedia真实住客点评

4/10 尚可

I was disappointed that I had booked a king bed for my wife and I on our honeymoon. Upon arriving I was given a room with two full beds. We explained to the staff the room was not the room they booked. They told us they could not do anything about it. They also told us to give us a king room would be a downgrade. Please note we did not have any type of a view in our room. We were directly facing another building . We explained that a room with two full beds on our honeymoon was a downgrade to us. On our last two nights they finally switched us to a room with a king bed. It was a big hassle as we had to move all of our stuff mid day which interrupted our tour plans. It also took a lot of complaining to make this happen. If we did not complain we would have been stuck sleeping uncomfortably on which should have been a very special trip.
Joseph，4 晚浪漫旅行
Expedia真实住客点评

6/10 好

We loved how quiet the resort was and enjoyed being around only adults, however we did not enjoy the food and didn't appreciate the house cleaner stealing my husband's medicine. This was our second time at this resort and unfortunately we won't be returning.
Shelly，4 晚浪漫旅行
Expedia真实住客点评

6/10 好

We stayed here for 4 nights and 5 days. All staff are great and friendly. The resort are great too. But the food in this place is mediocre. For breakfast there's only 2 places to go for breakfast and the choices for food is very limited. Food doesn't have a taste also juices and shakes taste like water. But restaurant Azia and Ventanas are great! Room service food are not good. I don't recommend it! If you just looking for place to relax nice and quiet this place is for you. This place needs to improve the lack of entertainment.
Lualhati，4 晚浪漫旅行
Expedia真实住客点评

10/10 绝佳

Loved our 10 day stay at this place
Jimmy，10 晚浪漫旅行
Expedia真实住客点评

8/10 很好

We just returned from our 3rd stay at RH in Playacar and we had a wonderful vacation for 10 days. We love the resort, the staff, restaurants, food selections and especially the beautiful, clean wide beach. A special thank you to each of the restaurant chefs for assisting me with a serious food allergy. There was always an entree that I could have from the menu and they also went out of their way to make me something specific that I could eat. We will return again.
sharon，10 晚浪漫旅行
Expedia真实住客点评

2/10 很差

Wow.. Would NOT recommend staying here. The only good thing I can say about this place was that the food was mostly great.. When you are finally served. Don't make dinner reservations if you are starving. The small buffet is only open until 5 p.m. then you have to order room service if you didnt pre-arrange all your dinner reservations. The average wait time is 1.5-2.5 hours by the time you get your entrée. The maintenance/upkeep of this property is -0. I was horrified. Scews sticking out of doors, holes in the towels. Filthy!!! I took pictures. Also wake up at 6 am to reserve pool chairs. Even though you arent supposed to, if you wait, you wont get one. Our room was infested with mosquitoes and spiders! 2 hours before our tepenyaki dinner reservation our reservation was given to someone else so we had to eat at Spices again.. Dinner was almost 3 hours long! The entertainment was HORRIBLE! Not the performers fault! They were great dancers... Who lip synced to a beat up sound track, horrible costumes and no scenery or props. Think low budget high school play, but worse with some thong costumes thrown in to wake the audience up with some ass. The staff was great with the exception of the boy and woman who checked us in. The end....
Amy，7 晚家庭旅行
Orbitz真实住客点评

10/10 绝佳

Tore Emil，12 晚行程
Hotels.com真实住客点评

10/10 绝佳

Great vacation! Excellent resort food. Quiet. Relaxing atmosphere. Attentive staff
Dr Brian，5 晚浪漫旅行
Expedia真实住客点评

4/10 尚可

You are on your own

I am a small business owner and rarely leave poor reviews but felt it would help others when deciding to stay at this property. Hotel doesn't have a "front desk" anyone you ask for anything will tell you to talk to the concierge. Supposedly there is a concierge at the lower level of each individual building, we only saw ours twice on our 5 night stay and he was basically useless. We asked for a bottle of liquor for our room (certainly willing to pay). We were told to talk to one of the bartenders. We asked if they had an ice machine, no ice machines but room service can bring you ice. We ate at the Asian restaurant and noticed they also had a habachi option. We asked but were told we only had a standard reservation. So seeing as we had another reservation in 3 days I asked if they could change it from standard to Hibachi, you guessed it, I was told to talk to the concierge. My wife had a health scare, can't call the front desk because there isn't even a button on the phone so I called room service. They assured me someone would call back in 2min, no call back. So we had to walk to the front of the hotel and track someone down who was absolutely no help. He didn't even know the pharmacy in the hotel was open which we figured out on our own. Asked for change 3 times so I could tip their employees to no avail, they don't have change. I could go on and on...They do have a beautiful beach and decent pools however if you want a pool chair wakeup at 6:30 or no dice!
Michael，5 晚行程
Hotels.com真实住客点评

6/10 好

Nice rooms and staff, the issues of this hotel is behind in the supervision and management. Impossible to get two same meals served the same way. Lack of staff and non organised kitchens are one of the reasons. I am not a complainer and we had good times, and everything on the surface looks good. But a little deeper many of the intentions to have international kitchens is very difficult to fulfill if the wish is to be authentic. I don’t think the chefs in the Italian restaurant ever have been in Italy… We miss that you at least make the Spices for a real authentic Mexican restaurant. Don’t serve anything else than the best from Mexico kitchen and don’t make it “American”. If the American people can’t eat in another way than on a cruise liner, they can choose one of the other restaurants. There must be so many original dishes that you want to show us, and serve with passion. Beautiful location and beautiful beach. Nice looking hotel and most of the drinks also very good, at least for an all inclusive hotel.
Jens，6 晚结伴旅行
Hotels.com真实住客点评

10/10 绝佳

Perfect for classy relaxation. Elegant, lush grounds, beautiful beach, delicious food. Staff were very professional and clearly cared about the resort.
Andrew，7 晚家庭旅行
Expedia真实住客点评

8/10 很好

This was my 5th stay - I have seen some different situations since I have started staying at this property My concierge- at Villa 28- was beyond fantastic!! She was the best EVER!!! However, we went to lunch, on our last final day… our sever never ordered our food- we waited 1& 1/2 hours - I never ate- just because it rained most of the week and wanted to spend more time on the beach We asked for an umbrella, for 2 days… our wonderful concierge got us one immediately When I asked for one- the responses were- “there’s one in your closet “- obviously, there isn’t one- otherwise, I wouldn’t be asking. It’s my favorite place in the whole World… I just have noticed a lot of changes since I first started visiting there
Rebecca，7 晚家庭旅行
Expedia真实住客点评

8/10 很好

Fantastic

Fantastic
Richard，9 晚行程
Hotels.com真实住客点评

10/10 绝佳

Fantastic all inclusive in Playacar! Great location and absolutely wonderful staff. In my opinion a much better option than the Hilton in every way
Curtis，7 晚浪漫旅行
Expedia真实住客点评

8/10 很好

Gregory，8 晚结伴旅行
Expedia真实住客点评

10/10 绝佳

ADRIAN，3 晚行程
Expedia真实住客点评

10/10 绝佳

The hotel is clean but definitely needs repairs
Thomas E，10 晚浪漫旅行
Expedia真实住客点评

10/10 绝佳

Great property! Food and drinks were excellent. The beach and pools were beautiful. Quiet, so better for older adults. Walkable to shopping and dining. Overall a great property 😊
mark，7 晚家庭旅行
Expedia真实住客点评

6/10 好

I want to start with we've visited this property on many occasions and really used to love it. Last time we were there was the summer of 24 and it seemed like Barcelo had been making a bunch of changes enough for the better. Cabanas used to be free now they charge for those. They seem to do work on the property all the time especially during prime time winter break 2024 the week we were there December 21st through the 28th. There was a lot of Maintenance being done on the building. One of the rivers they have there was completely drained and was being repainted that smelled like oil paint for days. Maintenance all around the property that made you feel that this wasn't a luxury property that we spent a lot of money on and wanted to try to relax. We heard some pounding and other Construction noises. The restaurants Spices that was adjacent to the main pool was closed for the first 3 days while we were there and we had to go up to the main building and have breakfast over there then go back to the pool. The staff at restaurants don't seem to listen very well, you order one thing and they bring you whatever they want. Wait staff at Spices for breakfast literally took 1.5 hours for breakfast and the place was basically empty. The hosts at Spices seem to want to seat you at the worst table possible and don't try to make you feel like you're a special client ever. Always seem to focus on themselves and being lazy versus trying to really shine. Not sure we're going back ever again.
Barbara，7 晚浪漫旅行
Expedia真实住客点评

4/10 尚可

Sima，5 晚行程
Expedia真实住客点评