可以免费取消我在皇家海德卫普雷卡全包式酒店 - 仅限成人入住的预订并获得全额退款吗？

是的，皇家海德卫普雷卡全包式酒店 - 仅限成人入住在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否有停车场？

是的，自助和代客停车免费。

何时可在皇家海德卫普雷卡全包式酒店 - 仅限成人入住办理入住和退房？

开始办理入住：15:00；停止办理入住：22:00。退房时间为 12:00。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否有内部娱乐场？

不，该住宿不设赌场，但里维埃拉大赌场（5 分钟车程）就在附近。

在皇家海德卫普雷卡全包式酒店 - 仅限成人入住及其附近有什么游览观光项目？

现场活动包括排球，您可以畅享其中，还可以在网球场锻炼提升您的球技。现场娱乐活动包括健身课程、篮球和排球。尽情享受 SPA 水疗，然后到室外泳池游泳。皇家海德卫普雷卡全包式酒店 - 仅限成人入住也拥有3 间酒吧、健身俱乐部和海滩小屋，以及游乐厅/游戏室和花园。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住店内或附近是否有餐厅？

是的，有 6 家店内餐厅，提供西班牙菜。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住配备任何户外私人空间吗?

是的，每间房间都有备有家具的阳台或露台。

皇家海德卫普雷卡全包式酒店 - 仅限成人入住周边区域环境如何？

从皇家海德卫普雷卡全包式酒店 - 仅限成人入住仅需17 分钟步行可至普拉亚卡海滩，17 分钟步行可至夏曼哈鸟园。旅客们认为该住宿所在地点不错。

卡曼海滩皇家海德卫普雷卡全包式酒店 - 仅限成人入住住宿优惠| Hotels.com 好订网

Q: 皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否有停车场？

是的，自助和代客停车免费。

2/10 很差

2023 年 5 月 28 日

Weiyi，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 10 月 29 日

Me gustó todo, sobre todo la amabilidad de todas las personas, las comidas ricas, el orden que hay para reservar en los diferentes restaurantes

Blanca Estela，7 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 28 日

Service was great! Everything was clean! Everyone was helpful!

Kelly F，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 3 日

Nelson Gerardo，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 11 日

We had a wonderful stay at the Royal Hideaway. The a/c in our Sunset room was not working correctly on our first night. Someone did come to fix it and it was slightly better the second night, but the room was still warm. We advised our concierge, Suncil, who upgraded us to a suite for the balance of our week. This was the only problem we had, but it was quickly rectified. Both rooms were extremely clean and this is possibly the cleanest resort we have ever stayed at, out of the 15 all inclusive trips we have made to the Caribbean. The restaurants were all delicious, with Azia and The Grill being our favorites for dinner. Lunch at The Deck was great every day with numerous buffet or menu selections. The bars were all excellent with almost every top brand liquor being available. Wish we remembered the bartenders names at Bar Allegra, but they were great. We will definitely put Royal Hideaway on our list for return visits. Thanks for a great week!

Brian C，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 8 日

The

Connor，5 晚行程

Expedia真实住客点评

6/10 好

2025 年 8 月 7 日

Very few activities to do in the hotel

Jorge E，2 晚结伴旅行

Expedia真实住客点评

6/10 好

2025 年 8 月 3 日

The property was beautiful and it was pleasing to the eyes. I knew there was a problem with the A/C before we got there because it was set to 13C, but it was 23C in the room… the lowest the room temp got to the entire time was 22.5C, and it was running the entire time. While the beds felt great, it was uncomfortable sleeping at such high temps. Our shower was also difficult to control, as it was either all cold or scalding water… there was no in-between. The food, while there were plenty of options, was less than desirable. This was one of our first vacations where we both lost weight. We found dishes we could eat, but had a tough time as we didn’t want to eat the same thing every meal… breakfast was probably the best thing there. Our concierge Ricky was awesome. He was kind and really seemed to know how to help us with anything we needed, although I will admit that I didn’t mention the A/C until the final full day we were there, after asking another guest about their A/C experience. We make an intentional effort to not be a nagging couple. We agreed that cruises will be our vacation of choice after this experience, even though we did enjoy spending our anniversary together.

John Brandon，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 2 日

Great property, nicely setup and well taken care of. Common areas are fantastic, with touch of luxury and authenticity. Food is nothing special, average at best, but the restaurants setup is really nice. If you like activities, the staff is not that interested in summoning people in to participate, there is not an active engagement to get few people in to play volleyball or stretch. If you are there, you're there, if no one shows up they leave. Service is wonderful, rooms are great. Beach is super nice, but seaweed is unbearable, like in all areas of that coast. Water is brown. I am a beach person and dont like swimming pools, yet couldn't force myself to go into the water, it was that bad. Yet again, it is not a property issue, it is a regional issue at large. Outside areas are nice and safe to walk. There is a small shopping plaza right across and Playa Del Carmen is 25 minutes away walking. Cab is $10 each way. The whole area is safe and fun to walk around. The whole Playacar area is gated, and the hotel is double gated. We had a great time.

Arman，7 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 31 日

Maricela，3 晚行程

Travelocity真实住客点评

10/10 绝佳

2025 年 7 月 31 日

Kwadwo，6 晚行程

Expedia真实住客点评

2/10 很差

2025 年 7 月 30 日

Albert，5 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 29 日

We stayed at the Royal Hideaway Playacar from July 24-28, 2025, and everything was fabulous! My husband and I have never stayed at an adult only resort, but we will definitely be back. Each villa has a dedicated concierge. Our room was in Villa 22, and our concierge was Cipriano. He was wonderful! He anticipated our needs and helped us with things we didn’t know to ask him about! He made sure we had our dinner reservations set up for each evening, and reminded us to set up our transportation back to the airport when our stay was coming to an end. He gave us great recommendations, tips and tricks for our excursion to Cozumel. His advice definitely saved us from what could have been a frustrating situation. Every single staff member, from the check in staff, to the concierges, the event staff, the servers and hosts in the restaurants, the maintenance crews, and housekeeping staff were all so pleasant and always had smiles on their faces. No request was annoying to them, they just happily accommodated. We felt valued and taken care of from the moment we stepped onto the property until the very last second we were there. If you are someone who enjoys the big parties at other resorts, (the foam parties at the pool, the crazy contests, the loud music and flashing lights, guests drinking until getting hammered drunk, and dancing the night away), this might not be an enjoyable resort experience for you. The clientele are definitely an older, more mature crowd, but so much fun!

Our fun group of friends with whom we traveled.

One view of the beach from the breakfast buffet restaurant.

Kimberly Sue，4 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 28 日

The property was beautiful and quiet and the staff was lovely.

Stacy，12 晚行程

Expedia真实住客点评

2/10 很差

2025 年 7 月 16 日

Obed，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 7 月 13 日

Was given an unclean damaged room. Stated they couldn’t move me till the next day. Made me wait till after 3 pm the next day. Unacceptable.

Dawn，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 12 日

Review 7/10-7/12

I recently stayed at The Royal Hideaway in Playa del Carmen, and it was truly an unforgettable experience. From the moment we arrived, the staff made us feel welcomed and well taken care of. The resort itself is stunning tucked away in a peaceful, adults-only setting with beautifully maintained grounds, private beach access, and luxurious amenities throughout. The food and drinks were top-tier. Every restaurant on site offered a different culinary experience, and the service was consistently attentive and friendly. Whether we were lounging by the pool, enjoying dinner by the beach, or grabbing a drink at the bar, the team went above and beyond to make sure everything was perfect. Our room was spacious, spotless, and beautifully designed, with a comfortable bed and a view that made it hard to leave. I also appreciated the little details like turndown service and daily restocking of the mini bar. The vibe at the resort is quiet, classy, and ideal for couples or anyone looking for a relaxing, all-inclusive getaway without the loud party scene. We left feeling refreshed and already planning our return. If you’re thinking about booking, do it you won’t regret it.

Vernard，2 晚商务旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 10 日

Leslie Eric，7 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 8 日

Ruben Herrera，5 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 5 日

Resort for relax only, very quiet and nice place

Leidys，5 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 4 日

John，7 晚行程

Travelocity真实住客点评

8/10 很好

2025 年 7 月 4 日

The property is old, It is extremely necessary to fix some things, especially the bathrooms. Defective shower. The pools need more love and staff to take care of them. Only in one could the attention be seen.

Elsa，6 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 3 日

The grounds are beautiful, our room was clean and spacious. Couldn’t get the shower to work consistently- temperature kept varying between extremely hot and cold, despite asking management to fix it twice. Food and service at Italian restaurant was excellent. Had a disappointing encounter with one member of staff in the restaurant at the beach ( which served breakfast and lunch) who was determined not to give me two spoons one day when I had ordered uber eats and wanted to eat in our room. Two spoons and he would not give them to me . After about an hour and having to go to the Mai desk, I got the two spoons for our now cold food. There is a bar there open most of the time called Allegria which has about as much atmosphere as the moon. They do afternoon tea in the main building which is nice. There are about 3 or 4 pools, 3 of which look like they have a hot pool, don’t be fooled, they’re not. The pools, however, are nice.

norman，7 晚浪漫旅行

Expedia真实住客点评

4/10 尚可

2025 年 6 月 29 日

The food was not good at ALL! They lied and said they had numerous bars when there were only 2. This is more of a resort for 50+

Brandon，5 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 29 日

Perfekt - vi kommer tilbake :-)

Bjørn Andre，6 晚行程

Hotels.com真实住客点评

皇家海德卫普雷卡全包式酒店 - 仅限成人入住

Royal Hideaway Playacar All Inclusive - Adults only

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可以免费取消我在皇家海德卫普雷卡全包式酒店 - 仅限成人入住的预订并获得全额退款吗？

皇家海德卫普雷卡全包式酒店 - 仅限成人入住有游泳池吗？

皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否允许携带宠物入住？

皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否有停车场？

何时可在皇家海德卫普雷卡全包式酒店 - 仅限成人入住办理入住和退房？

皇家海德卫普雷卡全包式酒店 - 仅限成人入住是否有内部娱乐场？