The experience was amazing! It’s the first time I see all inclusive that is actually all inclusive including the kids club which is amazing! Etzel in the kids club is wonderful my kids love her even they were there for just one hour. The best part is there is no wrist bands so no matter what type of room you have, everyone is treated the same. But even better there are not Time Share sale representatives! Very clean place and they cleaned our room every day without us asking them.
They have a buffet which food is good everything excel for the sushi, they need to improve a lot with the Japanese food but other than that they have a nice variety of dishes every day.
They have 4 different restaurants one is adults only, omg just try them Spectacular! Food is nothing but great and service is amazing. They all have a theme.
The only thing you pay extra for is room service which is $10, not bad at all. And of course activities outside the hotel and the spa are things not included obviously.
If you can, enjoy the spa, better than any other I have been before. Estefany and Yesi took care of me and their service went above and beyond. Yesi is amazing! The best massage I have ever had came from her, very professional and sweet.
Staff is more than recommended, the guys by the pool and restaurant are so pleasant and professional, always asking what else they can do for you! Going above and beyond Ivan Ceron nothing but great, very nice, did everything on his hands to make us feel welcomed