You can tell the building and the room was old, but somewhat rennovated. Most important, It was clean. I liked having the hardwood floors instead of carpet. My husband said the bed hurt his back, but I thought it was very comfortable and I slept well. Our TV would not work, the gentleman we called at the front desk, was there and fixed it within 5 minutes. It served our purpose, as we just needed somewhere to sleep and have a shower, that was close to our 2 day conference.