this is one of my bad experience in hotel stay in recent years.
1) lack of basic things for personal use in bathroom, although i did not go to front desk to ask but i think they should put one set (at least) in the bathroom for ready to use.
2) the water flow extremely low, i take the shower like bathing under the rain outside, water pressue far away from standard in the bathroom, i know many place in American will be the same in order to save the water but it was too too slow flow.
3) no one fix the room will be bad, no one to through away the rubbish daily even.
4) grab and go breakfast unacceptable, not even a table for guest to set and eat, and the breakfast we can take is only 2 kinds of fruit, 2 kinds of muffin (or similar), coffee and tea, nothing more.
5) pricewise is not far cheaper than nearby hotel (i stayed before) but they will offer at least all the basic things.
sorry, i think i will not come back if not improve all situations.
Tidy and clean . Very good service. A lot of store and resturant nearby . If you drive this is really a good hotel
Rock
Expedia真实住客点评
2/10 很差
2025 年 7 月 29 日
Checked in late 1 AM, during night audit claimed that we were a no-show and they didn’t have a reservation for us. An hour and a half of trying to figure out where to stay, finally went back at 2:30 AM. Night audit was over and they had a room for us. Not clean, not comfortable, and oh yeah the elevator was broken.
jay
jay,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Stay away
Got to the hotel to find out the elevators where out of order cool not a big problem then when I went to take a shower the water was ice cold called the front desk and was told they don’t have maintenance on the weekends nothing they can do about it so for 2 nights we had ice cold showers blankets where paper thin room only had one pillow on the bed and then to top it off I got a warning sticker put on my car window for being barley parked over the line more worried about parking then giving guest hot water was told no refunds or anything for the inconveniences bed mattresses where think and hard don’t let the pictures fool you this hotel is a hot mess
Robert
Robert,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 27 日
No room even though I paid for one
I was not able to check into my room when I showed up because of a night audit. This is not my problem. The guy at the front desk told me to come back at 3am but could not guarantee a room for me. We were exhausted. Please refund my money ASAP. We had no where to stay. This was such an inconvenience to us. We had to drive back home to Oregon in the middle of the night with my son.
Anne
Anne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Ronnie
Ronnie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Josie
Josie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 22 日
Heather
Heather,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Zayda
Zayda,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 21 日
Unhappy stay in Bothell, Wa
Went for a Festival and stayed one night. The check in was slow, there was no coffee maker in room, no hair dryer in room, no ice machine available, we were on the 4th floor and the elevators went out so we had to hump our bags up and down 4 floors. ARGH!! Very unhappy and no pleased with the facility. And the breakfast, a muffin and granola bar? WEAK! La Quinta had eggs, sausage and potatoes. I guess we know where to stay from now on.
Jay
Jay,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 21 日
Do not stay here!!
This hotel is awful. There was never coffee. It was dirty. The elevator broke and my dad is a disabled veteran and had to do the stairs. It took him 30 minutes. This is an ADA violation!!!
There was trash bags everywhere. The trash room stunk and the door was open always.
I have used hotels.com for years and years and this is the most awful hotel and I am disappointed I put my family there for the nights they were in town.
Heather
Heather,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 19 日
Front desk rep was great. Unfortunately the room was the opposite. Floors were “hardwood flooring” which is nice vs carpet. But they were dirty and sticky, the night stand was not wiped down, no toilet paper, bathroom sink was leaking, kitchen sick could have used a wipe down and fridge as well. Would not recommend.
Alma
Alma,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Terry
Terry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Ronnie
Ronnie,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Martha
Martha,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 9 日
Room was really dirty and dusty. I have never stayed in an extended stay where there was no dishes no hairdryers no nothing in the room. If you wanted any of those kinds of items you had to go to the front desk and say I want a coffee pot I want a coffee cup I want a plate I want toaster etc