Love staying at this Hotel/Resort. We have stayed here 3 times now and will keep coming back as we are treated highly with respect and hospitality every time. The staff every time we passed by they would greet you and smile. They would help you. Special thank you to Yuli Astini for making our time special. We will be returning in April again. Was sad to say goodbye to all the staff/ friends.
margaret
margaret,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Great hotel
David
David,16 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Our home away from home
Truntum is our go to stay in Kuta. Location, staff and facilities are fantastic.
Mark
Mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Casper
Casper,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Happy stay.
Wow enjoyed our stay. The staff all are so friendly and polite and positive. Will return for sure. Thank you everyone for the enjoyable time.
margaret
margaret,15 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Baik
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Excellent family hotel, great friendly staff.
Matthew
Matthew,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Angela
Angela,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Stayed here a few times already and will always come back. Staff are so friendly and very helpful! 11/10
Rohan
Rohan,4 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 5 日
Kylie
Kylie,5 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Love our "2nd home".
We always stay in this hotel during our trip to the Kuta beach area. The proximity to the beach and mall is one of the reason for us. Also the hotel have everything what we need during our vacation.
Martin
Martin,7 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 8 日
Hotellet skulle behöva en renovering. Vårt rum luktade fuktigt och kändes likadant. Pooler osv bra och ett fint läge vid stranden.
Jörgen
Jörgen,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Alex
Alex,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Stacy
Stacy,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 1 日
PROS: 3 really nice pools, staff at check in/breakfast are very friendly, the breakfast is beautiful with so many options which change daily, Rooms are large, clean and cleaned nicely every day.
CONS: Bar staff are often on their phones, we sat at one of the pools for 2hours with every deck chair table filled with empty bottles/food trays from previous guests. At the beach pool I sat at the bar for 10mins being very patient waiting for them to make a large order of cocktails for other guests at the tables - I assumed they would serve me when ready however they ignored me, I was the only one sitting there so Im sure all 3 would of seen me. Two other guests came up and got served straight away so I gave up.
Guests tend to leave their dirty pool towels at the deck chairs rather then picking them up and taking them back to the pool towel hut - this means it always looks like the chairs are all taken but they just stay like that for hours not being used. Hotel staff dont come around and take them away so maybe they need to be more strict on the towel sign out.
We were in a family room which is a little dated, felt like we over paid for what we did get. Rooms are nice and large though but we could of gotten a villa for alot cheaper. Location wise is nice next to the beach but fire works do go off every night which can be hard with kids.
FOAM PARTY - Our kids enjoyed it, however we waited 10 mins to pay to enter but staff ignored us so we just went in and didnt pay!
Amy
Amy,9 晚家庭旅行
Wotif真实住客点评
6/10 好
2025 年 4 月 30 日
The area the property is in is very noisy with fireworks going off until 1 am. In addition, the hotel needs a bit of a refresher and was not very clean.
Maria
Maria,3 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 29 日
Allyce
Allyce,8 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 28 日
Jessica
Jessica,6 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 28 日
We enjoyed our stay here and would stay again! The rooms are quite modern, beds are comfortable. The breakfast could be slightly better, but it had all your usuals like egg station, fruits, hot food, cereal and juices. It’s hard to get service on the pool chairs but overall the staff were great!
Jessica
Jessica,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 27 日
I have stayed in this hotel previously which is why we booked again. Whilst the location is great, the hotel is in need of an update. The customer service was hit and miss. The breakfast was ok - not fantastic. But the kids loved it. Unfortunately we were let down by the concierge as we booked our transport to the airport and they weren’t there at 4am when we got there. Erik was amazing though and sorted us transportation to the airport - he is amazing!