20
Years ago this was a very nice hotel; it has not aged well; in bad need of a major refresh; elevators and dingy and dirty; lobby feels dirty also; lobby furniture is designed for “style” not comfort; hotel is understaffed; however, staff lobby desk, bartender, and valet guys were all cheerful and helpful despite being overworked and likely underpaid; overheard staff complaining about outdated computer system; this hotel
Needs some major work.
Thomas
Thomas,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Adrianne
Adrianne,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 5 日
Awkward check in
Check in had its difficulties. No real valet/check in area. No bellman. I advised they had already charged me for the two night stay when I made the reservation and not charge me again. Of course you know what happened.
Loren J
Loren J,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Cynthia
Cynthia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Excellent stay
Excellent stay & very comfortable. However the Vallet was a bit delayed.
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 30 日
Double booked Suite, downgraded
Our upgraded suite that we paid for was double booked by 2 separate 3rd party hotel booking companies, so when we got there, the whirlpool suite that I paid for was not available and we were downgraded without any kind of refund so far. We were not offered free valet parking or anything substantial to make up for the mistake except an offer to grab a free snack. I expect a call to reach out about this matter, so we can find an appropriate resolution.
Rachel
Rachel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 29 日
Friendly staff - Amazing bath tubs
Front desk employees are so nice and work efficiently, though they seem under-staffed. I was surprised to find out we were upgraded to the presidents suite and WOW. What a lovely night it was. I’d come back for that bath tub alone. And the bed was so heavenly, we had to pry ourselves from it in the morning. Certainly made for a memorable birthday for my husband.
If they claim there’s “breakfast included” it was just muffins and Greek yogurt. More like complimentary snacks at best.
It also can get a bit loud outside but I played white noise on my phone and we slept just fine.
Fallon
Fallon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Brendan
Brendan,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Alan
Alan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Elizabeth
Elizabeth,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
It was great.
Matthew
Matthew,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Cristina
Cristina,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Keri
Keri,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 10 日
Decent but not great
For the price, I expected it to be nicer and cleaner. Definitely run down in some areas. Thermostat would not go below 74. Shower curtain dirty with tiny bath tub. Valet parking for 1 night was $65. Decent but definitely not worth the price.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
ANNIE
ANNIE,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Cindy
Cindy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 17 日
Jose
Jose,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 14 日
Jerome
Jerome,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 14 日
Roxana
Roxana,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 12 日
Great Atmosphere and Awesome Staff
I spent a couple nights in early January and the staff was great. The room was nice, and location was perfect. I also really enjoyed the bar and Iris the bartender. She was friendly and made some great drinks. I look forward to my next visit and those great drinks by Iris.