The front desk staff were very kind, but the room and the breakfast area definitely lacking. We found 2 live bugs in the room. We notified the desk, they said they treated. The next morning we found one moving on a pillow. The shower had two setting freezing or scalding hot. The handle would not stay at a normal temp.
When searching to see if there were more bugs, to see if there was debris from possible bed bugs, we found old liquor bottles and moldy skittles.
At breakfast, the attendant dropped tongs on the floor, picked them up and put them directly back on the counter. I asked him if he was going to replace them and he acted like I was crazy. He ultimately didn’t replace them. Needless to say we opted to not eat the breakfast.
This is not Hilton hotel quality and we will not be backs