This is not puerto plata , it Sosúa which is dirty the People are uneducated and rude. We had two rooms since my mother came with us. The first one smelled so strong of paint and mold and had mold on the curtains it appears they painted over the mold to hide it but you would see through it. Neither rooms had good AC. Our room had mold on the curtains and comforters. Both rooms lacked water pressure. The food options were Mexican , Italian , or buffet in which they all were no good. The want tips for everything even for bringing you water to your room which we didn’t even ask for. The pool needs resurfacing and severe tile work. If you want to go somewhere cheap and just party go here but if you care about health I do not recommend going here. I couldn’t even get milk for my baby. The WiFi is only good outside of your room and it’s not free you have to pay per phone $3.00 / per day.
Yaritza
Yaritza,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 15 日
Daisy
Daisy,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 12 日
The bed is really bad.
I want it to do an upgrade to deluxe but I request to see the bed first and it wasn’t that much different.
I know this resort will have a huge impact on sales if the bed is changed since I also heard a lot of people staying there talking about how bad and uncomfortable the beds are.
Also is the first time I go to a place that water is not served during breakfast.And this was also another subject for people to talk bad about coming to this resort. My suggestion is that water is put outside so they can serve it otherwise you are going to continue losing people to go there with this 2 major concerns by the people that pay to go here.
Yenny
Yenny,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
FREDDY
FREDDY,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 10 日
Ma
Ma,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Federico
Federico,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 6 日
Andres
Andres,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
William
William,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 1 日
Kurtis
Kurtis,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 20 日
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 19 日
Santa jocelyn
Santa jocelyn,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 9 日
Pésimo servicio.
Nuestra experiencia en este viaje familiar fue regular,por no decir malo, rentamos 8 habitaciones y algunas estaban en un muy mal estado tuvimos que cambiarlas, el servicio es pésimo los empleados no son amables a excepción de algunos ( muy pocos) calificó este hotel con 2 estrellas.
Rafael
Rafael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 6 日
Yajaira
Yajaira,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 31 日
Sandra
Sandra,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Excelentes en todo lo sentido
Maria f.
Maria f.,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 29 日
Kommer ikke tilbage
Værelset var i meget dårlig stand. Alt var utæt og der var meget larm fra underholdning om aftenen. Rengøringen var meget ringe.
Ellers var faciliteterne omkring poolen og stranden fine. Maden var okay og personalet flinke.
Martha
Martha,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 28 日
La comida muy mala y por todo los lados esta sucio
Wander
Wander,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 27 日
Rosa
Rosa,4 晚行程
CheapTickets真实住客点评
10/10 绝佳
2025 年 1 月 27 日
I likes the environment the staff the food everything was how I imagined and even better