Horrible Red Roof Inn Experience and Customer Serv
They didn’t have the room I reserved at check in and after agreeing to take another room the room I was given the ac/heater combo didn’t power on and it was a cool day and room. I went downstairs to let them know and instead of me hearing I apologize let me get you into another room and I will check it first before you move you items I’m hearing about a breaker being tripped like I was supposed to check it myself. Then the person that could give me a refund at that point this was all I would accept wasn’t on property and I waited 20 minutes with m6 phone dying and no charge ability in their lobby. Hotels.com made it right for me. The people that run this Red Roof Inn are not like the many others I have stayed months at a time at as an insurance adjuster at Castrophes.
Robb
Robb,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Comfortable hotel to stay at.
Great as always.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 13 日
Ireanna
Ireanna,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 9 日
Never even got to check in. The room that I booked was no longer available when I arrived to the hotel 10 minutes later
Monese
Monese,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Lilli
Lilli,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Jesse
Jesse,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 4 日
Jesse
Jesse,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 29 日
Room was dirty. No wash clothes. Trim and toilet seat was chewed by animals
Shadd
Shadd,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 16 日
It's just a little to noisy from
L K
L K,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 18 日
Ernesto
Ernesto,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 11 月 11 日
Angie
Angie,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 10 日
This property is the best for your wallet if youre looking for a safe and comfortable quiet place.
nick
nick,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 11 月 9 日
L K
L K,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 10 月 9 日
Evgeny
Evgeny,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 1 日
Miy sucia, las puertas estan rotas y el fridge no sirve
Victor
Victor,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 9 日
FRIENDLY STAFF
Jason
Jason,6 晚行程
Expedia真实住客点评
2/10 很差
2024 年 9 月 5 日
Horrible in every way possible.
Nasty, filthy, mold, dirty covers, disgusting tub,
I can't believe this was a red roof inn
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 3 日
Christine
Christine,6 晚行程
Expedia真实住客点评
2/10 很差
2024 年 8 月 28 日
Cuetis
Cuetis,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 8 月 13 日
Upon my arrival, i attempted to chrck in. The attendant was adamant that there was no reservation under my name. Long story short, I requested to speak to manager who was 2 hours away.. so I waited just find out that there was a reservation under my name all along. After checking in. I was given a non smoking room with cigarettes burns and strong smoke odor. Hope I dont get chathe for that. Houston is about mid 90 in the summer and the room mini fridge didnt work. I couldn't keep a cold bottle of wayer to crunch the heat.
Very disappointed 😞