Apart from the airport shuttle, nothing is good. The staff were also not warm and friendly and the hotel was the most aloof staff I have ever stayed at near the airport. But the airport shuttle driver was very good.
jiaming
1 晚家庭旅行
10/10
真实旅客
1 晚商务旅行
10/10
Nice experience
Guirong
1 晚家庭旅行
8/10
It’s a wonderful stay for me and my husband. I felt welcomed through the people I met in the hotel: the shuttle bus drivers, receptionists at the front desk, housekeepers, waitresses.
The shuttle bus to the OHare airport and/ or the CTA station is a big plus!!
真实旅客
2 晚家庭旅行
10/10
The front desk staff is very friendly!
Fang
2 晚家庭旅行
4/10
I was disappointed that the room was not cleaner which caused me to find another hotel. My issued was handled right away by the manager. Thank you because I have stayed at Comfort Inns before.
michelle
1 晚家庭旅行
8/10
SHO
2 晚行程
8/10
Lars Thejl
2 晚行程
6/10
Peter
2 晚家庭旅行
8/10
Angela
1 晚行程
6/10
I had been in this hotel before, but this time found out that rooms are clean every 4 days. That is just discussing. Breakfast is good, but same every day.
PEDRO
4 晚家庭旅行
8/10
Lars Thejl
1 晚商务旅行
8/10
Paul
6 晚行程
4/10
Mayte
1 晚家庭旅行
10/10
Jennys Nataly
1 晚家庭旅行
2/10
My toilet overflowed and I was given no compensation because it was out of hotels’ control according to their staff. I did receive a free sandwich and they did offer to let me get another room but as I being nice and told them I would vacate room rather than having another room to clean. This happened at about 7:00 am
Maria
1 晚行程
8/10
Luisa
1 晚行程
8/10
Anthony
1 晚家庭旅行
6/10
First night was fine. Second night there was a wedding reception and the music reverberated in our room on the 3rd floor until midnight. When my husband called to complain they said it would end at midnight. No offer for compensation. Was not happy when you need to get to sleep and can't. We had the fan on our ac unit running, a fan I brought and still could hear and feel the noise. Breakfast was good both days.