AWFUL! This "toilet paper" collection property is one of the worst hotels I've ever stayed at.
Started out with the road being closed for some sort of gay pride concert on a Friday night. Had no idea how to get to the parking structure, so I called the front desk. Immediately placed on hold, then was hung up on 2 min later. Amazing first impression.
Decide to turn down the semi-barricaded street to get to registration. There's about a dozen cars parked haphazardly in front of the hotel. Get close to the curb and the valet stoner makes zero attempt to come to my truck to talk. My buddy has to get out and go to him to ask where to park. He says go back the way you came (try to turn around down a one way street with a dozen cars parked on it) and "keep going left" to get the parking garage. Could not get an address out of this moron.
Drive another 7 min to get across the street and park. Walk into reception. I ask why they don't mention that the street is closed or where the parking garage is on their website. No answers from the stooge at the front desk.
Room is a glorified motel room. Garbage bed, musty smell. AC set to 64, runs nonstop all night, room never gets below 77. Can hear the awful music in the street still. Great evening!
When leaving in the morning, I physically hand the keys to the creature at the desk. Her response is "emailed receipt". Lovely demeanor.
Receipt arrives and they deduct $2 for a tourism fee. Never mentioned on Hotels.com or at check-in or c