We had a great time in Puerto Rico and our stay at the Royal Sonesta was great. The location, cleanliness and staff made it the perfect hotel for us. Thank you.
Karen
4 晚家庭旅行
10/10
Waleska
2 晚行程
10/10
Kathleen
3 晚行程
10/10
Very nice hotel with clean rooms and great amenities. I stayed in a club room which is worth it for the free breakfast but otherwise didn't offer a whole lot.
Harrison
2 晚行程
2/10
This rating comes from the lack of clear terms and conditions both Hotels.com and the hotel itself. What do you mean i have to pay extra to check in? What do you mean i have to pay for taxes? This is ridiculous and this rating comes from that part of the experience. The hotel itself has decent staff and the room was accommodating. I would never book from hotels.com in Puerto Rico due to this crap.
Jose
2 晚家庭旅行
10/10
Amazing staff! Ocean views from the room were amazing! Facility very clean!
KAMEIKA
3 晚结伴旅行
10/10
The Royal Sonesta San Juan is hands-down one of my favorite hotels. It’s incredibly convenient. It’s in close proximity to the airport under 15 minutes and direct beach access. It’s Israeli Central getting into San Juan and other areas for dinner and sightseeing. The staff are courteous and the amenities are on point. If you’re looking for a great we can get away. I highly recommend this hotel.
Ted
3 晚行程
8/10
真实旅客
5 晚行程
10/10
My entire stay was excellent and the service was top of the line. I will definitely stay here on my next trip. The front desk, restaurant, valet and other amenities were excellent.
Oscar
4 晚家庭旅行
10/10
Audrey
4 晚行程
10/10
Amazing Experience
Jaime
4 晚家庭旅行
10/10
William
1 晚行程
10/10
Elizabeth
3 晚家庭旅行
8/10
This stay was nice, we were on a quick get away. The pool area was nice but could benefit from some live music or better music selection for a different vibe rather than the elevator music played throughout our trip.
Douglas
4 晚家庭旅行
8/10
Dan
3 晚行程
10/10
Tuvimos una excelente experiencia, el personal muy atento, el hotel muy lindo, la habitación muy cómoda con una bella vista al mar. La playa muy tranquila, tuvimos el servicio de asoladoras y sombrilla sin costo adicional. El desayuno muy completo y delicioso. Volveríamos!
Maria Amparo
1 晚家庭旅行
10/10
Overall great stay. Grounds could use an update. Not to much change since the old intercontinental days.
Derick
3 晚商务旅行
10/10
Stephanie
3 晚结伴旅行
10/10
Christine
3 晚行程
6/10
CHARLES
5 晚结伴旅行
10/10
RICARDO
2 晚行程
2/10
Malakhi
4 晚行程
6/10
It’s a beautiful facility. The security is top notch. We saw a roach in the bathroom. This really discouraged us, as we find it to be an ultimate sign of unkempt nature and dirtiness. Further there was mold in the bathroom ceiling which exacerbated our allergies.