Really welcoming staff and attentive at the reception desk. The older parts of the hotel could do with some updates, but generally a pleasant stay. Good value and good value breakfast.
Martin
Martin,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 9 日
Dated, but comfortable
The hotel is located just outside West Brom, tucked down a side street away from traffic with a shop just across the way. There was plenty of parking in the secure car park.
The room was slightly dated and seemed to be awaiting a refresh. Despite this, it was clean, warm (and not too hot), and had plenty of space.
Staff were really friendly when we arrived, and continued to be attentive during our stay. Fresh towels were provided when required.
Overall, a good place to stay, especially for the price.
John
John,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 3 日
We got room changed to worse room because we were work men.. couldn’t sleep floors creed and squeaked walls paper thin could hear everything from other room.
David l
David l,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 28 日
Stephen
Stephen,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 30 日
Ida
Ida,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Elliot
Elliot,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
MR
MR,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Mr Ashley
Mr Ashley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Good Hotel
Decent little hotel, very clean, very spacious room. Excellent staff. Would stay again!
Jamie
Jamie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 24 日
DO NOT EVEN THINK ABOUT STAYING HERE!
I started to write a long review and then gave up. Needless to say, we won't be coming back due to a number of reasons. From exceptionally poor management to bra pads lying about in reception, to being asked to leave as they'd allocated us the wrong room, this place is awful.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Brahmjit
Brahmjit,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 11 日
Stuart
Stuart,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 11 日
Miss leading pictures of the website
Dean
Dean,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Mario
Mario,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
All perfect for price
kaan burak
kaan burak,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 6 日
Cathal
Cathal,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 5 日
Comfortable Stay.
Hotel is perfectly adequate for a short stay. Clean, comfortable and staff are helpful.
Unfortunately mobile reception is poor if you are in a lower level room.
ROBERT
ROBERT,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 4 日
HEATING NOT WORKING IN ROOMS AND INSECTS IN THE BATHROOM
Our family room was freezing due the hotel having a known problem with the heating (not working). We were provided with a portable heater which was not enough to warm up the room. We were promised a second heater by the gentleman on reception but this didn’t come. My wife and son caught a cold from sleeping in a freezing room and have been unwell all week following the stay.
Small insects were coming in and out from under the worn seal next to the sink and hand towels in the bathroom.
The hotel is dated and in need of repair/ modernisation.
Service is terrible- logged a complaint when checking out on Sunday. Heard nothing so we rang the hotel on Thursday and were told by the general manager Jason that he was too busy to discuss and to email him instead. He acknowledged the email saying he was busy all day and would investigate and come back to us asap (Sunday afternoon and still not heard back!)
Tarvinder
Tarvinder,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 5 月 1 日
Definitely not
Not great. Small but expensive rooms. The food at the restaurant is horrific, especially giving the price. Definitely will not be stopping here again
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
No refrigerator inside room and no bottle water
Ahmed
Ahmed,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 27 日
Quiet & decent nights sleep.
Set within a decent looking neighbourhood & a huge car park, free as long as you enter reg details. Room was really clean & just right for a nights stay. Initially thought no tea/coffee making facilities but found them nestled in a cupboard. Decent pressure for shower. Was a little warm but felt couldn’t leave window open overnight as on ground floor with no retainer. That said a decent nights sleep & would recommend.