Rooms were excellent. Had all the amenities necessary for a short stay and is well located for the centre of York's attractions. Only negative was the smell of breakfast being cooked, especially as our room was on the top (5th) floor.
Lyneatta
Lyneatta,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 28 日
Hotel was good and in a central hotel. Rooms were a bit noisy as you could hear people in the corridors and other rooms.
Yvonne
Yvonne,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
Pamela
Pamela,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 20 日
Disappointing stay
Quick and helpful staff greeted us on arrival. Got to our room and we noticed that there was a strong BO like smell the bathroom.
On investigation we could see that the bottom of the shower curtain was mouldy.
We informed the staff on the desk and they told us that they would sent up someone from house keeping. Nobody came to our room. We ended up taking the shower curtain down and leaving in the corridor outside our room. The smell reduced slightly but still persisted so we thought that the smell was coming from the drains……
Oh, and the bed was not suitable for two average size adults unless you like playing sardines
Paul
Paul,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Edson
Edson,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 8 日
Comfortable enough, but our bathroom had a pretty severe leakage problem coming from beneath the (fully enclosed) cabinet. It looked as if they tried to repair it, but that was unsuccessful. Since the hotel was very full, we decided not to ask for a different room. Instead we threw a towel over the puddle, and carried on with our visit to lovely York!
Teresa
Teresa,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 2 日
Aaron
Aaron,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
Petrina
Petrina,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 22 日
Dreadful visit paid £500 for a room that would normally cost £110 per night. This was because the York University day had pushed up rates - that’s ok it’s commerce. I don’t think the staff got the message because they certainly delivered nothing more for the extra charge. They shut the bar at 10 and turned off the lights. The provided only 3 towels for a party of 4. They delivered the extra towel an hour later than they said. They forgot to service our room meaning we had zero towels. They advertised parking as a hotel amenity there is no parking. The local public car park was full. There was no liquid soap in the bathroom dispenser. Even at £110 you would expect them to get the basics right for £500 they need to do so so much better. As a result of this weekend we will be visiting York much more often but I will not be returning to this hotel.
Campbell
Campbell,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 19 日
Hotel was below par and not worth the amount they charge. Rooms are basic and not very well equipped. Aircon didn't work, no soundproofing between rooms and very noisy.