Great location, staff were excellent, bathroom was slightly tired looking but fully functioning, the family room we had was great with a king bed and a double pull out bed which was perfect for the kids, close to all the sights, would recommend and book again
Gareth
1 晚家庭旅行
10/10
Great hotel in good location. Enjoyed the breakfast!
Mhari-Claire
1 晚商务旅行
10/10
This was a nice place, comfy bed, good shower and towels ( full size ) not the half size some places have. Breakfast was good, walking distance to so many sites and food and drink. We would definitely stay here again
james
1 晚行程
6/10
Staff very friendly and welcoming. Room was very small considering what we paid for our 2-night stay and could do with a freshen up decoratively. Didn't eat in the hotel so cant comment on the food. There are much better hotels in York for the price paid.
John
2 晚行程
10/10
Had a very enjoyable atay. Staff were really helpful and friendly and were quick to help when we had an issue with a room. Rooms were clean and decent selection of food for breakfast. Would recommend.
真实旅客
2 晚家庭旅行
10/10
Glenn
1 晚行程
8/10
Peter
2 晚行程
8/10
Alan
1 晚行程
8/10
Overall good, however we didn't like the policy where GBP 30 deposit was collected from us at the time of check in. We had prepaid for the room and nowhere in the app was this mentioned. If Hotels start this practice I think it will leave a bad impression overall. If the hotel is worried about something, charging all customers 30 GBP at checkin as a contingency is not the answer.
They need to look at what other policies or other measures that can be taken instead of inconveniencing all customers.
Otherwise service was good, room was also nice however the double bed felt a bit small.
真实旅客
1 晚行程
10/10
真实旅客
1 晚家庭旅行
8/10
Stay was good
Darla
2 晚家庭旅行
6/10
Matthew
3 晚家庭旅行
8/10
Stayed with my husband for the night. Warm welcome upon arrival and easy check in. Bedroom was nice and quiet and up high as requested which was great. Room was warm through the night but air con worked well. Bar staff need to be better trained as I requested a Bacardi and coke and it was server in a pint glass!
Breakfast £16 pp so didn’t eat here.
Always stay in this area of york as close to centre. We used Q parking at the Barbican and it worked out at £14 for 24 hours and was only a 5 minute walk.
Ali
1 晚行程
6/10
Given a room which was out of order and being repaired to start with. Had to go back to reception and queue for 22 minutes before getting re seen and another room offered and made out as they were doing us a favour!