Do not stay at this hotel. Trashy facility, out dated, our shower wouldn’t drain and there was mold on the ceiling. They put us in a room upstairs and the shower valve was falling out of the wall. Andrew was the only person that helped us out during our stay and try and accommodate us/make our experience pleasurable. I did have to text him since if you call the front desk they just don’t answer the phone. Stay anywhere else
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 8 日
William
William,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Veronica
Veronica,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 6 日
Night auditor from hell
Andrew was such a help and very pleasant to speak with. However the night crew, was horrible. The night crew was extremely rude to my mom, my aunt, and my cousin all at different times. Each one of them had the same complaint about her attitude and the way she spoke to them individually. Funny thing is that everyone was alone for each encounter. She alone is why we would choose to not stay at this hotel again.
Kim
Kim,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 6 日
Overall, the stay was excellent except for one of the employees that works the front desk. Her name is Connie and she worked the night shift. I have already emailed the hotel manager and will be emailing corporate headquarters regarding this employee and how she treated me as a customer.
She has no customer service skills and was very rude and condescending. This employee would serve the hotel better not interacting with the public.
I would like to give kudos to Andrew who works the front desk during the day he went above and beyond to help me with my reservation before I arrived, and made sure everything was taken care of.
This was a family trip and we reserved three separate rooms. My family members experienced the same treatment as I, in interaction with Connie.
Lenora
Lenora,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
Not sure what to title this
On day two we did not get the room cleaned nor clean towels brought in. Day three trashed out emptied, but did not get any wash clothes.
Gwendolyn
Gwendolyn,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
Andrew
Andrew,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 1 日
Awful Experience with Front Desk Manager
Very poor experience. Front Desk Manager was rude, inappropriate, unprofessional and a liar. She refused to check me in and told me to get out.
The Manager was called and apologized for the rogue employee and 50% comped my room.
It is sad that she is retained and ruins the experience of guests.
Christopher
Christopher,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Wonderful stay clean quiet!
ciseroe
ciseroe,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
GoGoGo
Our stay was very good.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Great Staff
Angel is technically strong explaining policies and accommodating guests. She is amazing.
Andrew's got it goin on. He is a Manager candidate ready for promotion.
CJ part time is a joy!
Christopher
Christopher,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 20 日
tracy
tracy,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 17 日
Javelin
Javelin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 13 日
Staff is great! Breakfast buffet was outstanding. Area shuttle bus was very helpful. Airport shuttle was quick and easy. We will definitely stay here again.