Sent to different hotel with no notice! The place we stayed at was worth every bit of the trip. They closed our location for renovations and hotels.com didn't tell us. Our friend who picked us up at airport found out. But, The Colonial Suites was everything we wanted and close to everything!
Matt
Matt,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2022 年 2 月 28 日
no respetaron mi reservación inicial, no respetan su especificación de buffet, ni de habitación, el joven alto muy amable atención en casa mexicana (hotel al que pedí la compensación, las señorita vía correo y WhatsApp algo lentas para resolver), no dejen que les den lo que ellas quieran. todo el demás personal muy amable y buena ubicación del hotel y habitaciones muy cómodas.
Itzel
Itzel,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2022 年 2 月 24 日
Great place to stay and the breakfast is wonderful.
Rivers
Rivers,6 晚浪漫旅行
CheapTickets真实住客点评
6/10 好
2022 年 2 月 6 日
The property was completely boarded shut when I arrived. I did not receive any advance notification. Someone on the street told me to go to another hotel around the corner. The other hotel was expecting me, but I didn't have a notice from them either.
Katie
Katie,8 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2022 年 1 月 30 日
We had to move to Suites Colonial (same hotel group) but it was a great experience. The bed was super comfortable, great water pressure and the staff was really nice. We had a great stay
Lucas Eduardo di
Lucas Eduardo di,6 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2022 年 1 月 27 日
PROPERTY CLOSED
Property closed indefinetely, no pre-warning. Still advertising rooms, that's wrong.
Barbara
Barbara,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2021 年 12 月 30 日
Excelente
fernando
fernando,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2021 年 12 月 25 日
Me cambiaron 2 ocasiones de hotel y había cucarachas
EVANGELINA CASTILLO DE LA
EVANGELINA CASTILLO DE LA,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2021 年 12 月 18 日
Austin
Austin,4 晚行程
Expedia真实住客点评
8/10 很好
2021 年 12 月 15 日
Nice upgrade :)
Because this hotel was under maintenance they upgraded me to a great sister property. They notified me with plenty of time in advance. I am pretty sure Suite Bahia is nice, yet this review is based on my stay at Casa Cozumel, which is from the same group as which was excellent. The fact that the pool area overlooks the ocean is enough by itself to be happy there!
Luis
Luis,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2021 年 12 月 4 日
Booked suites at Bahia, but when I arrived it was closed & there was only a sign saying to call a number to a new hotel. I didn’t have a phone (SIM card didn’t work) so I was lil upset, fortunately it was only a few blocks away. Front desk people very rude, or just seemed jaded from all the tourists. Everyone working there acted as if they were doing me a favor by answering any questions I had…then laundry service charged me $15 for 1/2 load of laundry! I would not stay here if you care about hospitality or service, only if u need a safe clean place to lay your head.
n
n,3 晚行程
Expedia真实住客点评
4/10 尚可
2021 年 11 月 26 日
We had a reservation at the Bahia but a few days before I received an email that we were now at the Casa Mexicana. We’ve been staying at the Bahia for 24 years and it’s always been good. A big part of it was the breakfast buffet which was at the Mexicana. This year though. No breakfast included!!
martin
martin,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2021 年 9 月 28 日
Affordable and in the centre. You get what you pay for so don’t expect anything fancy. The rooms are basic but functional.
Arpan Devendrakumar
Arpan Devendrakumar,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2021 年 8 月 19 日
Great place
真实旅客
6 晚浪漫旅行
CheapTickets真实住客点评
8/10 很好
2021 年 8 月 15 日
Rodney
Rodney,7 晚行程
Travelocity真实住客点评
10/10 绝佳
2021 年 6 月 30 日
It became an upgraded sister hotel. The hotel staff were friendly and the beds were comfortable.
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2021 年 5 月 17 日
Que tenga cocineta, refrigerador, micro
真实旅客
2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2021 年 3 月 27 日
Great Stay, Great Value
This hotel and its sister hotel Casa Mexico are both fine places to stay for the cost conscious traveler. The rooms are clean and comfortable and the staff is friendly and welcoming. The room comes with a good fresh prepared breakfast and the facility is very close to the dive piers and a good number of nice restaurants.
Charles
Charles,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2021 年 3 月 21 日
La atencion es increíble y el lugar es bastante agradable
真实旅客
5 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2021 年 3 月 20 日
R. Willium
R. Willium,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2021 年 3 月 12 日
Hotel was shut down so it was perfect place to file away a covid person for quarantine. Dirty, rooms with leaking plumbing, super loud location, and lots of mosquitos and noseeums. Broken A/C forced a room change, and they had to turn on hot water and wifi. Staff was absolutely fantastic throughout the whole ordeal, hats of to Casa Mexicana staff and management.
真实旅客
3 晚行程
Expedia真实住客点评
8/10 很好
2021 年 2 月 27 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2021 年 1 月 19 日
Sweets bahia was closed upgraded to the Mexicano for free.
真实旅客
1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2020 年 12 月 10 日
真实旅客
7 晚行程
Expedia真实住客点评
10/10 绝佳
2020 年 8 月 28 日
Great place to stay!
Room was clean, beds were comfortable, staff was friendly and professional. The price was more than reasonable. I would totally recommend this hotel and will stay here again! We were here to dive with the Aldora shop, it was right around the block from Aldora. Also, we had an ocean views room, which was beautiful. The location is close to shopping and eating establishments.