I met a terrible front desk manager. We book the room for Oct 9th. I arrived at the hotel around 11:00 pm. The room we got is not the room type we booked. There were no communications when we got the room key. Honestly, that was not a big issue. We try to communicate about room change. A young long blonde hair woman manager was telling me that the room type we booked was out. But she was being so impatient and had a looking down attitude. Makes me feel very unwelcome and uncomfortable. Her attitude led me to decide to get a refund and don’t want to spend any money here.
Su
Su,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 7 月 28 日
caihong
caihong,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 2 日
Ellen
Ellen,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 3 月 21 日
everything was good!
Weiping
Weiping,3 晚结伴旅行
Expedia真实住客点评
8/10 很好
2024 年 1 月 20 日
JI-KE
JI-KE,1 晚行程
Expedia真实住客点评
8/10 很好
2023 年 12 月 30 日
Nice place .
KUO YOU
KUO YOU,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2023 年 8 月 26 日
Lina
Lina,2 晚行程
Expedia真实住客点评
8/10 很好
2023 年 7 月 4 日
Xiuyan
Xiuyan,5 晚行程
Expedia真实住客点评
2/10 很差
2023 年 5 月 27 日
Danny
Danny,3 晚行程
Expedia真实住客点评
4/10 尚可
2023 年 5 月 24 日
Jiang
Jiang,1 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 1 月 6 日
David
David,1 晚行程
Expedia真实住客点评
10/10 绝佳
2022 年 12 月 15 日
Stella
Stella,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 13 日
Edgar
Edgar,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 12 日
Décevant
Chambre spacieuse mais qui ne correspond pas du tout à notre demande: 14eme étage avec vue piscine… l’insonorisation étant de très mauvaise qualité vous profitez de la musique diffusée à la piscine… essayer de se reposer avec un dj qui semble être dans votre chambre est très compliqué .
Ne pouvant nous reposer nous aurions pu aller à la piscine mais ils avaient vidé le bassin!
Seul le petit bassin ou pataugent les enfants était ouvert.
Nous venons régulièrement et c’est la 1ere fois que nous sommes déçus d’autant que notre demande d’une chambre au calme a été clairement formulée au Check in.
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 11 日
Radona
Radona,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
真实旅客
5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
Avimael
Avimael,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 9 日
Disappointed
Disappointed by the pool area. Our stay was Sunday-Monday during extremely hot weather. The Plaza has 2 pools, one open to everyone and the other to 21 and over. When booking our room there were no notes, warning signs that the 22 and over pool was closed Tuesday-Thursday. There were a lot of families with kids that made the pool time very unenjoyable. They only have a few couches and beds for seating and all were reserved. There was no waitress or bar service at the seating you had to get up to order. They had private cabanas/pools but these were also shared with families and you had to have a minimum $300 food and drink order. The food, drinks and bartenders were amazing.
The rooms were not bad but the bed was as hard as a rock, so if you like firm mattresses then these rooms are for you.
The casino floor was covered in slots, enough that it was hard to walk through and the majority of the dealers at the tables were so unfriendly that we only played one night and not for long.
I don’t know that we will stay here again.