To start, the hotel itself was absolutely beautiful. However, the room I requested with a balcony faced a wall, I had no view. I went right back down to the front desk and asked if they could change my room, they asked if I could come down later as they were busy, I agreed. When I came back down later, they said we are still very busy and to come back tomorrow, which I did. At this point, they told me they were fully booked. I never stepped foot on the balcony. In addition, the twin bed had a folded topper under the sheet that kept sliding off, making the bed very uncomfortable., every night I had to rearrange the bed topper. I almost fell out of the bed at least twice. The front desk had at least 4 to 5 people behind the desk each time I went down, they were just standing around I asked were they in training they said yes.. There was always a long wait at the front desk.. I have never left a bad review, this hotel was undeserving of a good review. I would not recommend.
