This was the nicest hotels I've stayed in...and I'm picky!
We were in Charlotte for a concert; it was very close to the PNC. All the staff were very helpful and friendly (at check-in/out, snack bar area, and maid service. Not a single complaint!! Room was so nice and clean, beds were very comfy too.
Kelly
Kelly,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Iris
Iris,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Paul
Paul,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Roland
Roland,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Kelly
Kelly,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Charlie
Charlie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Shanique
Shanique,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Adi
Adi,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 23 日
Girls Trip
The front desk staff was amazing. Upon arrival we were told to get with the sales manager to comp our breakfast. The next morning, we were told that we had to pay for the breakfast and once the manager arrived we would have the opportunity to speak with him. He never came to our party while having breakfast and we were notified that since we booked with Hotels.com he was unable to offer any “perks”. Which has nothing to do with us paying for breakfast. The breakfast was only $8 but the principal behind how we were treated was unacceptable. I will say the gym, outdoor pool and rooms were great. But the channel selection left a lot to be desired.
Tennille
Tennille,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 21 日
Jason
Jason,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 21 日
Jason
Jason,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 21 日
Jason
Jason,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 21 日
Jason
Jason,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 21 日
i have stayed there multiple times through hotels .com and i always check the box to purchase the breakfast and they never show proof where i’ve paid for it on my reservation but hotels.com charge me for it.