My family and I stayed for the weekend as we came from Florida to visit our Georgia family. The first night we stayed, it was okay. However, when we came back to our room, expecting it to be clean, it was not cleaned at all. We had three Walmart bags left in the room, a top to some food we ate wasn’t thrown away by housekeeping, the vent in the bathroom was falling down. First night of stay, there was a beer bottle cap left near the bed. I don’t drink beer or alcohol, for context. When I asked to speak to the manager, the receptionist called “Austin.” He offered to refund both nights, but when it was time to check out, the receptionist at the time said notes stated that the refund would be for 50% of one night. That was not the agreement made by Austin. Before leaving, I took two business cards to ensure that this is reported further! I wouldn’t recommend staying unless you’re ok with a dirty pool and an unclean room. I am attaching pictures.
