Located close to Platanias Beach, Caldera Beach offers a family-friendly haven with a beachfront location and plenty of sun loungers. Enjoy activities like mini golf, unwind at Evridikι Spa or bask in the sun on the rooftop terrace. Previous guests have praised this aparthotel for its great amenities.
Ioannis Daskalogiannis Airport (CHQ) - 39 min drive
Restaurants
Bossa Nova - 11 min walk
Tequila - 14 min walk
Ariadne Beach Restaurant - 2 min drive
China Palace - 2 min drive
Κανέλης - 13 min walk
About this property
Caldera Beach
At Caldera Beach, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 15-minute drive of Agia Marina Beach. There's plenty of fun with the 4 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. An indoor pool and a poolside bar are other highlights, and apartments offer kitchenettes and LCD TVs.
All inclusive
All-inclusive room rates at Caldera Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Property size
226 apartments
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
VPN_KEY
Other information
Designated smoking areas (fines apply)
Property amenities
Beach
On the beach
Beach sun loungers
Beach towels
Beach umbrellas
Pool/Spa
4 outdoor pools
Indoor pool
Sun loungers
Full-service spa
Spa open daily
Massages
Spa services
Deep-tissue massages
Manicures and pedicures
Swedish massages
Body scrubs
Couples treatment room(s)
Body wraps
Facials
Sports massage
Body treatments
Internet
Free WiFi
Parking and transportation
Free self parking on site
Family friendly
Free crib/infant bed
Children's pool
Playground
Kitchenette
Refrigerator (mini)
Stovetop
Microwave
Toaster
Free tea bags/instant coffee
Cookware/dishes/utensils
Dining
Free buffet breakfast available daily 7:30 AM–10:30 AM
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Snack bar/deli
Coffee/tea in a common area
Bedrooms
Bed sheets provided
Bathrooms
Shower
Rainfall showerhead
Towels provided
Eco-friendly toiletries
Hair dryer
Living spaces
Library
Entertainment
32-inch LCD TV with satellite service
Arcade/game room
Outdoor areas
Terrace
Garden
Outdoor furniture
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
2 meeting rooms
Business center
Conference center
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Well-lit path to entrance
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Daily housekeeping
Safe
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Iron/ironing board (on request)
24-hour front desk
Gift shop/newsstand
Things to do
Fitness center
Outdoor padel court
Waterslide
Water park admission (surcharge)
Mini golf on site
Beach volleyball on site
Basketball on site
Water park nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
226 rooms
3 floors
21 buildings
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Special features
Spa
Evridikι Spa has couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night
Renovations and closures
The property is closed between November 1 and April 30.
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses solar energy, plus eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number EL074881558000
Also known as
Caldera Beach Platanias
Atlantica Caldera Beach
Caldera Beach Aparthotel
Caldera Beach Aparthotel Platanias
Frequently asked questions
Is Caldera Beach currently open?
The property is closed between November 1 and April 30.
Does Caldera Beach offer free cancellation for a full refund?
Yes, Caldera Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Caldera Beach?
Yes, there are 4 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Caldera Beach?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Caldera Beach?
Yes, there's free self parking.
What are the check-in and check-out times at Caldera Beach?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Caldera Beach and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes basketball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Caldera Beach also has a water park, a fitness center, and spa services, as well as an arcade, a garden, and a splash pad.
Are there restaurants at or near Caldera Beach?
Yes, there's an onsite restaurant.
Does Caldera Beach have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a microwave, and cookware.
What's the area around Caldera Beach like?
Caldera Beach is located a short 12-minute walk from Platanias Beach.
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Reviews
Caldera Beach Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.2
Amenities
8.8
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jul 25, 2025
The hotel is really nice. The food and drinks were good. Beach is right there and there are lits of pools to choose from. We have loved our holiday
Jennie
Jennie, 10-night trip
Verified
8/10 Very good
Sep 1, 2025
Nice stay
Nice stay. I've been in many all inclusive hotels ad I reckon that there is room for improvement on the food. The food wasn't bad at all, but in other all inclusive hotels I have found it much better, even in the area of Crete.
Andreas
Andreas, 3-night trip
Verified
10/10 Exceptional
Sep 21, 2025
Theyvasked if they could change our two singles for a 2 bedroon and upgraded us to all inclusive was well worth it great food and dining options
john
john, 5-night trip
Verified
8/10 Very good
Aug 31, 2024
Nice facilities, beachside service and cleaning to be improved
alessandro
alessandro, 6-night trip
Verified
6/10 Good
Aug 1, 2023
Property was ok. Rooms were outdated and beach was just ok. We had an outstanding dinner at the Tavern. Jurgen was our server and was simply amazing.
Erica
Erica, 3-night trip
Verified
8/10 Very good
Aug 18, 2024
I had torn my achilles tendon just before my stay here so accessibility was an issue to some degree. No rooms had ramps or had ground floor accessibility. Other than that, the staff were great, breakfast was fantastic. Lunch was meh, dinner was really nice at the stone restaurant. My family had rented a car so we were a short 20 min drive into old town Chania which was gorgeous.
Pano
Pano, 8-night trip
Verified
8/10 Very good
Jul 22, 2025
Generaly, it is a good place to stay. The only problem we found some ants inside the room and we saw one ant in the bed.
We reported it to the management, they just sent someone to do further cleaning.
I know the hot weather is a good environment for ants but it should not be inside the rooms.
They need to treat ants properly to keep them outside the rooms.
Faiz
Faiz, 7-night trip
Verified
8/10 Very good
Aug 22, 2023
Clean and luxurious hotel
Liked it
The beac CB is not to my taste and not blue as others in Crete
David
David, 3-night trip
Verified
10/10 Exceptional
Jul 7, 2023
Everything was great and specially the stuff. Isavella is a great asset to your team and you guys are very lucky to have her.
I already have referred a few of my friends to come here.
Thank you,
Elvis
Elvis, 18-night trip
Verified
6/10 Good
Oct 15, 2025
Last day we had to use the common showers at reception to get ready and they were in a very very poor condition! It was a complete disappointment and ruined the whole stay
Santiago
Santiago, 4-night trip
Verified
6/10 Good
Jul 17, 2025
Could improve customer service
Whenever you needed help from receptionist the English was suddenly not very good. Once they needed payment or anything in their favor English was perfect.
Daniel
Daniel, 7-night trip
Verified
8/10 Very good
Nov 26, 2025
Det var et godt hotel med god rengøring og god mad. Det ville være dejligt, hvis der var en opvarmet pool, da bølgerne i havet var så store, mens vi var der, at vi ikke kunne være på stranden, og vandet i poolen var meget koldt. Meget venligt personale.
Olena
Olena, 7-night trip
Verified
10/10 Exceptional
Aug 30, 2025
Wir hatten einen wunderschönen Aufenthalt im Caldera Beach. Der Strand direkt vor dem Hotel war einfach super – nur wenige Schritte entfernt. Wir haben es sehr genossen, morgens und abends dort spazieren zu gehen. Wir kommen sehr gerne wieder und empfehlen das Hotel wärmstens weiter.
Alisia
Alisia, 7-night trip
Verified
6/10 Good
Aug 30, 2025
Abbiamo prenotato uno studio con cucina a Caldera Beach, ma al check-in ci hanno assegnato una camera economy nell'albergo adiacente, a Caldera Creta Paradise.
Il giorno dopo abbiamo fatto presente alla reception che quella non era la camera che avevamo prenotato e pagato. La reception ci ha risposto che gli hotel fanno parte dello stesso gruppo e che avendo preso l'all-inclusive hanno ritenuto in autonomia di non riservarci lo studio perché dotato di cucina e quindi non necessaria con l'all-inclusive.
Abbiamo quindi iniziato ogni giorno a chiedere che ci venisse assegnata la camera prenotata a Caldera Beach, ma non abbiamo mai avuto alcuna risposta e non abbiamo mai cambiato stanza.
La camera assegnata, oltre ad avere un arredo datato, era in disuso da diverso tempo. Oltre a formiche e capelli presenti nel letto e in doccia, la pulizia in generale non era sufficiente. I vetri del balcone erano totalmente sporchi, gli asciugamani non sempre puliti e il materasso poco confortevole.
Camera a parte, l'hotel era comunque un buon hotel a 4 stelle. Abbiamo apprezzato la vicinanza al mare, dal quale si accedeva direttamente dalla piscina dell'hotel.
La qualità e il servizio di ristorazione erano più che buoni. Vengono forniti asciugamani per la piscina, che però possono essere cambiati ogni 3 giorni.
Struttura molto vicina a Platanias, ben collegata con mezzi pubblici. Parcheggi intorno all'hotel sempre disponibili e gratuiti.
Alessandro
Alessandro, 7-night trip
Verified
10/10 Exceptional
Aug 13, 2025
Très beau séjour à Caldera beach
Bel hôtel proche de Chania (environ 20 min) avec beaucoup d’équipements pour les enfants. Bon petit déjeuner varié. le water Park est neuf mais petit on a vite fait le tour donc le tarif est un peu excessif.
La plage n’est pas top je vous recommande visiter les plages de Balos Beach, Elafonissi, seitan…
Je recommande
Moncef
Moncef, 4-night trip
Verified
4/10 Fair
Jul 29, 2025
Attention a l’éloignement de certaines chambres
Le complexe est agréable, avec une belle offre de restauration, une grande piscine bien entretenue, et une animation du soir pour les enfants (mini disco dans l’autre hôtel du groupe) qui a été très appréciée.
Il est toutefois important de noter que certaines chambres sont situées à l’écart, de l’autre côté d’une route, à environ 500 mètres des installations principales (restaurants, piscines, plage). Cette information n’apparaît pas clairement lors de la réservation, ce qui peut surprendre, en particulier pour les familles avec enfants.
Dès notre arrivée, nous avons souhaité changer de chambre en raison de cette distance, mais notre demande est restée sans réponse malgré plusieurs relances. La réception sur place ne gère pas directement ce type de demande, qui est transmise à un service central difficile à joindre.
Le Wi-Fi est également très limité dans cette zone du club : la connexion est instable et ne permet pas un véritable accès à Internet. Par ailleurs, en période de forte affluence, il est difficile de trouver un transat disponible après 8h du matin.
En résumé, il s’agit d’un bel établissement, offrant de bonnes prestations, mais il est recommandé de bien se renseigner à l’avance sur l’emplacement des chambres, surtout si la proximité avec les installations principales est un critère important pour vous.
franck
franck, 7-night trip
Verified
10/10 Exceptional
Jul 24, 2025
Utmerket opphold
Veldig bra opphold. Et paradis for barn og barnefamilier. De har absolutt alt du trenger for å trives. Padel bane, basketbane, bordtennisbord, volleyballbane osv.
for barn har de nettopp åpnet en vannpark med mange ulike vannsklier tilpasset både små og store barn. I tillegg har de arkade(spillerom), kids club osv. hoteller var utrolig vakkert og veldig rent. Du kan selvfølgelig finne noen små maur på gulvet på badet osv, men hva kan man forvente på et så varmt sted, når man ligger og bader over alt. All inclusive var gull med mat tilgjengelig døgnet rundt, samt ubegrenset drikke (øl,vin, brus og til og med cocktail). Maten på all inclusive var greit, kanskje ikke det aller beste kjøttet, litt tørt noen ganger, men man kan kanskje ikke forvente noe annet. Utvalget av mat og tilbehør var derimot utmerket.
Thomas
Thomas, 7-night trip
Verified
10/10 Exceptional
Jul 24, 2025
Plussaa:Kattava all inclusive, erinomainen palvelu, moderni ja tilava huoneisto, meri vieressä, uusi vesipuisto, iso pääallas, ohjattuja jumppia, viereisen sisarhotellin palvelut käytettävissä.
Miinusta: kuntosali oli vähän siivoton, laitteita ei ollut huollettu. Viereisen sisarhotellin kuntosali oli pienempi, mutta siistimpi. Yleiset suihkutilat myöhäiselle paluulennolle lähtijöille olivat myös vähän siivottomat, vesi lillui jne. Eivät vastanneet hotellin muutoin hyvää tasoa.
Kristiina
Kristiina, 7-night trip
Verified
10/10 Exceptional
Jul 18, 2025
Tutto stupendo ! Posizione ideale , a due passi dal centro di agia Marina allo stesso tempo lontano dal caos , puliti e colazione ottima ! Ringrazio tutto lo staff per l’accoglienza e la disponibilità, all’arrivo abbiamo avuto un imprevisto e ci hanno supportato senza nessuno stress . Grazie rimarrà un ricordo stupendo aver passato una settimana da voi !
Laura
Laura, 8-night trip
Verified
10/10 Exceptional
Jul 15, 2025
davvero soddisfatto!
ottima e ben curata struttura. Ideale per famiglie. Tutto rilassante. Ottimo buffet.
Alessandro
Alessandro, 3-night trip
Verified
10/10 Exceptional
Jun 23, 2025
Flott hotell, supert når man reiser med barn, vi hadde bare frokost inkludert, litt lite spisesteder i nærheten. Men lett å ta buss eller gå inn til Platanias.
Anne-Lise
Anne-Lise, 7-night trip
Verified
8/10 Very good
Oct 18, 2024
Es war alles in Ordnung. Uns hat es gefallen. Die Einrichtung war allerdings schon etwas älter. Ein wenig unglücklich war nur der Zugang zu unserem Apartment, das zwar im Erdgeschoss lag, aber durch den Architekten so gebaut war, dass man trotzdem noch ein paar Stufen hoch und runtersteigen musste um ins Zimmer zu gelangen. Mit Kinderwagen war das leider nervig. Preis-Leistung war ok für “nur Frühstück”.
Jochen
Jochen, 9-night trip
Verified
8/10 Very good
Aug 22, 2024
Les piscines situées près des chambres
Cindy
Cindy, 1-night trip
Verified
10/10 Exceptional
Aug 3, 2024
Trivsam vistelse. Fint hotell. Rekommenderas
Håkan
Håkan, 7-night trip
Verified
8/10 Very good
Jul 3, 2024
Hyvä perhehotelli
Hyvä perhehotelli lähellä rantaa. Laaja uima-allas alue ja ranta ihan vieressä. Lähellä muutamia ravintoloita ja kauppoja. Aamiainen hyvä ja monipuolinen. Platanias pienen kävelymatkan päässä. Tosi hyvä kokonaisuus.