They said there was a problem with my card. And so I canceled now I'm getting information about how was my stay. There was no stay.There was no room
Charlene
Charlene,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Enjoyable time in Berea
Very nice and clean. Recently updated and loved all the pillows on the bed. We always enjoy our stay here annually for our family reunion in Berea.
Carrie
Carrie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 22 日
Nice hotel.
Nice hotel. The room had been updated recently. The only issue was the minfridge. It was annoyingly loud. We actually had to pull a drawer out to find the cord to unplug it because the off and on dial inside the fridge was useless.
The person who checked us in was very efficient but could have used some personality.
Karen and Rick
Karen and Rick,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
Average- enough for a bed for a night
Not super clean- cobwebs and some trash found in our room. Carpet coming up in spots. Shower didn’t feel too cleaned either, towels were rough and very thin. Comfortable beds though
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Charles
Charles,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 6 日
Employee passed out at breakfast
The hotel is definitely “you get what you pay for” as far as the listed accommodations and overall environment that is expected. All was well until my husband and I went down to breakfast only to be greeted by the 3rd shift employee completely out of her mind, passed out on the counter while standing up. This was at 7 am and she stayed that way for at least 10 mins. I only recorded roughly 60 secs. When I brought this to the attention of staff upon checking out, the lady who stated she was the manager said that “her back has been hurting” while the male employee just shrugged it off, not even an apology. I haven’t even mentioned the reaction from my 2 young children who we both genuinely shocked. I’ve tried to reach out to someone, yet no one has been filling to help. This is the 2nd I”incident” I’ve had booking with hotels.com . Not even a week ago, due to a glitch with the hotels.com app after clicking reserve room for another choice hotels hotel room, the date was changed from that day I was booking to the end of July. After spending hours on the phone trying to get this resolved, I haven’t received any response for either of these issues. I’ll try to attach the video.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 20 日
Our stay was ok. Swimming pool light was floating not attached to wall. No hand towels and wash clothes in room. Breakfast was good
julie
julie,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
Jason
Jason,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 3 日
Very nice ,stay here lots, front desk Lisa very kind and always helpful
Debra
Debra,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Penny
Penny,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Gary
Gary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Carolyn
Carolyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Norman
Norman,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Nice hotel. Clean, would stay again.
Lorri
Lorri,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Wondering job, friendly staff
Meghan
Meghan,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 30 日
N/a
Mark
Mark,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Convenient and comfortable
Comfortable, clean, and with good service.
David
David,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
John
John,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 26 日
A huge letdown
We arrived late at 10pm. The lobby STANK! It was full of people who were loud and their bags were everywhere I had ants infested in the room
Desiree A
Desiree A,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Walter
Walter,1 晚行程
Travelocity真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 26 日
The rooms were nice format. There could be sign pointing left for parking of hotel because the building next door appears to be the driveway and then just ends with no passage.