The hotel check in was great. There were no directions to room 247. Had every other number but that. Oversight when creating directions. Only one coffee in the room. Lighting was dim to none. The sitting area was well lit but the bedroom area was extremely dark. No lights. The room was good size and the bathroom was roomy.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 22 日
Sneaky Valet Parking Fee
Room was clean and as advertised. Desk staff was fine. I was overcharged for stay and was told it was due to valet parking. The very first item on my “included amenities” is Free Parking. Neither the hotel nor hotels.com will refund me for parking. The valet literally would not let me park my car myself. I will not be booking from hotels.com again in the future.
Nicholas
Nicholas,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
Under renovation.
The property was being renovated. And I wasn't aware until we arrived. They didn't give us any washcloths. Other than those few things, our stay was great. The kids enjoy the pool and the breakfast was okay. I would stay there again once the renovations were completed. Oh, and the bar across the street was cool and convenient.
E.J.
E.J.,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Shazam
5 stars
Michael
Michael,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 20 日
Pauline
Pauline,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 16 日
Anne-Charlotte
Anne-Charlotte,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Briana
Briana,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Kunal
Kunal,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 5 日
Danielle
Danielle,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
Sophia
Sophia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Ashanti
Ashanti,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Kunal
Kunal,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Reshard
Reshard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Donald
Donald,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Camilla
Camilla,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
I night prior to cruise
Good location; lobby space good for family gathering. Continental breakfast good. General areas clean,didn’t know 3rd floor under construction. Bare baseboards, w ore carpet etc. family on 2nd floor had renovations complete. Front staff in evening friendly and helpful. Close to cruise terminal, $6-8 per person for cab.
Excellent restaurants within walking distance, whole family enjoyed lunch at Butcher!
Angelo
Angelo,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 25 日
Terrible
Did not get the 2 queen bed room that I booked for, instead a 1 king bed for family of 4. Thats what I got after 12 hours of drive. Terrible staff, they didn’t even apologise.
Ujjawal
Ujjawal,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 25 日
Should be a 2 star
I think the rating I saw when booking this stay was grossly incorrect. This hotel is under renovation, breakfast was hardly adequate to feed all guests. Floor in bathroom has streaks of blood left near wall.
Katherine
Katherine,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Hidden Gem
We had a wonderful stay. The hotel is located a 15 minute walk from the heart of the French Quarter, there are 20+ local restaurants and bars within a 10-15 minute walk or just around the corner. A list of local restaurants is available at the desk during check in. About a 10 minute walk from the Street Car that runs up and down St Charles street. All the employees were very helpful and gave great suggestions on where to eat and shop.
Leah
Leah,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 20 日
Our room was so hot and we asked to be brought a fan and no one came we won’t stay here again.
James
James,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 20 日
Best
It was awesome
Bernedette
Bernedette,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 16 日
Got fixed the next day
Was givin a queen bed in place of a king i booked ask if we were given the correct room was told it was a king. A/C was not working call front desk and was told they would let engineering know my kids fell asleep waiting so i didnt call back room got to 90 that night. Service sucked will never return.