The beds were more comfortable than the hilton we stayed the night prior. breakfast was really good biscuits and gravy sausage and bacon. staff very friendly. would definitely stay again
DaLasa
1 晚商务旅行
10/10
Dong Won
1 晚行程
8/10
No included breakfast any more..
真实旅客
1 晚商务旅行
8/10
Melanie
2 晚行程
8/10
Staff was phenomenal. Jasmine was so helpful and kind in helping me with my dad both in check in and check out. The hotel is in the middle of a remodel so there is a weird smell in the air there. But the people made my stay great!
Mary
2 晚家庭旅行
10/10
The Place to stay in Tacoma area!
Wade
1 晚商务旅行
10/10
Angelo
1 晚行程
6/10
the staff was Great and so was our room. now to what I did not like, the traffic was loud they do give you ear plugs and tell you to leave the fan on and warn you not to walk out side at night because it is not safe...BIG DRUG problem this used to be a nice place. What has happened to our west coast?
dena
1 晚浪漫旅行
6/10
We checked in early online as promoted by the text message. Apparently by doing the check in online prior to arriving it would make the physical check in smooth and quick, it did not. My husband went to check in while I waited with kids and luggage and after 45 minutes he came out and said I had to be the one to do since my name was on the reservation. I went in assuming the clerk was waiting for my id since I was right out side the door and my husband had already waited for 45 minutes but no he had taken someone else who had a serious issue with her reservation. Instead of using the other computer to check me in while the customer was on the phone he simply stood there doing nothing. I waited almost 40 minutes and finally got checked in which took another 15 minutes so doing the online check in was pointless. I booked through exspdia and breakfast for 2 was included so we thought. In the morning we went down and had to pay $11.98 a piece for the breakfast voucher which we then had to go to the restaurant and order from a limited menu. The food was horrible and tiny portions. They messed up one of the breakfast bowels that was eggs cheese bacon and potato’s and only brought out a small bowl of potato’s which I had to send back and by the time we got them like 30 minutes later we had to get a to go container. The breakfast resembled a continental breakfast except tiny portions so it was just terrible. I would have saved money and had a better breakfast at McDonald’s. The hotel
Keisha
1 晚行程
10/10
Nice and clean
Betty
2 晚行程
8/10
Very clean
Janice
1 晚行程
6/10
Victor
1 晚行程
10/10
Susan
1 晚行程
6/10
Michelle
2 晚行程
8/10
The airport shuttle was on time and convenient. It is nice there is an IHOP in the parking lot, but not much else was within walking distance.
Carol
1 晚家庭旅行
6/10
Elizabeth
1 晚行程
10/10
Always my favourite spot. Very clean premises, linens and towels.
Friendly and supportive staff spacious parking. I have never had any disappointing experience with them..
Dennis
1 晚商务旅行
10/10
Hannah
3 晚行程
6/10
If it wasn’t for the pungent odor of the hallways and hotel rooms, I would stay here again. Thankfully you can open the windows and air out the musky aroma from the old carpets. There was scum build up and black mold in the tub. The beds were actually very comfortable! The staff was friendly and the pool area was clean and welcoming. If they put just a little extra care in cleaning the rooms and maybe invest in new carpets, I’d consider going back.
Renee
2 晚家庭旅行
10/10
Other than a long black hair in the bathtub it was nice and warm ...bed was to soft for us, we are used to a hard bed.
Sabrina
1 晚浪漫旅行
10/10
We paid for two nights we stayed less then one was told we would get the other half refunded.
Never got it refunded they kept our money even though they said they would not