So helpful and accommodating due to the hawthorn screwing us over on our room that’s handicap accessible and there was no elevator
Michaelene
Michaelene,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
thupten
thupten,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Best Hotel Trip
The staff was so kind, been coming to Erie for 15 years and this was the best hotel experience yet. Thank you
Cathleen
Cathleen,6 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
Not the best / not the worst
Front desk staff A+ . Very nice and professional in action and appearance .
But ... Rooms didn't seem as clean as I'm use to at other hotels ...I felt like everything was halfway done ... Even the paint job felt half done.
The floor in my room was dirty but the beds seemed clean
The suit furniture didn't really make sense how it was set up and the bathroom door didn't lock which was really annoying.
We had a suit so the bedroom had a door which was see though sooooo privacy was zero.
Breakfast: one toaster and one waffle maker, so it was a long wait to use either of those things. Eggs were flavorless and hash browns hard as rocks. However they did have bagels that seemed fresh plus cereal.
Over all this is a 3 because it's not the worst but could be a lot better....
Also get a pool
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 11 日
David
David,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 27 日
Rue
Rue,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Sandra
Sandra,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
The room was nice and the bathroom was better than most. The breakfast area has limited seating and lots of items were out when we were there.
Keri
Keri,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Super clean hotel !
Quiet !
Excellent front desk staff!
Thanks !
It was a pleasure !😎
barbara
barbara,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 1 日
So, don’t get me wrong the facility was nice. However, the ONLY reason I booked was for the jacuzzi suite. And lo and behold we couldn’t even use the tub. I went to the front desk, the poor girl ( she was a sweetheart) didn’t know what to do. She was willing to give us a refund and all but I was so tired and sick from this weather I told my husband I didn’t wanna move to another hotel. I was just saddened I paid what I did and couldn’t reap the benefits of what I paid for.
Bobbi
Bobbi,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 29 日
Asger
Asger,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Clean and newly renovated!
Very pleased.. great value!
Miichele
Miichele,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 21 日
No plug for the jacuzzi and could've been cleaned better. But not bad still
Kyle
Kyle,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Clean and extremely helpful staff
James
James,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 14 日
phil
phil,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 11 日
Nice size bedroom and bathrooms
Great breakfast and staff very friendly
kelvin
kelvin,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Mary
Mary,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
It was great
Jessica
Jessica,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 7 日
This hotel was in rough shape with many repairs require! It was clean, but not as good as it should have been. Front desk clerk was in street clothes, and was not welcoming or helpful! Breakfast was just passible. We will never come again. And it put a bad reputation to a Best Western name!
Margaret
Margaret,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Very nice rooms. Very friendly staff. Breakfast area was extremely clean and well taken care of.
Christine
Christine,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 8 日
Ok hotel
We stayed for an overnight trip. The room was nice but the fan in the bathroom didn’t work.
Sara
Sara,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 2 日
Horrible
We started our stay with needing a cart to bring in our stuff and told that someone else had the one cart. My husband waited 15 minutes and still no cart and no offer to find it. When I entered the room the first thing I saw was a couch that looked like it was falling apart. Upon closer look it was also disgustingly dirty. It was so dirty that I wouldn’t even put my luggage on it. The sitting area didn’t even have a tv. To watch the only tv you had to sit on the bed. The bed was clean and so was the washroom. In the middle of the night the smoke alarm started beeping indicating that the battery was almost dead. This would be a safety issue and batteries should be automatically changed way before the battery dies. We were so tired after a very long ride that we stayed. I did report all the issues when we checked out. She wasn’t surprised and her responses were not sufficient. We will definitely not be staying there again.