Jiimmy or Vinny(can't recall...my hearing is horrible anyway)at the front desk was extremely quick and knowledgeable...able to handle any small issues that popped up effectively... and efficiently
David
1 晚商务旅行
8/10
He requested house cleaning, but they never came. Otherwise a wonderful stay!
Carly
3 晚家庭旅行
8/10
Location is good, valet service takes 10-15 mins so needs planning.
Overall feel is dated, even after the current refresh.
Place was clean. Would have been good if we good 2 rooms next to each other as we had requested several times and confirmed over the phone. Made it less enjoyable.
Mahavir
3 晚家庭旅行
10/10
Vera
5 晚行程
2/10
Jack
2 晚行程
10/10
Gary
3 晚行程
10/10
wir hatten ein schönes, sauberes und ruhiges 2-Zimmer-Appartment. Die Mitarbeiter waren sehr nett und zuvorkommend. Lediglich das Parken ist teuer. Wir haben stattdessen nur ein paar Schritte entfernt in einer Seitenstraße geparkt.
Petra
3 晚家庭旅行
10/10
Excelente hotel, muy cómoda y con acceso al lago. Ubicado cerca de todo. Además cuenta con una cocineta pequeña en los cuartos que te ayuda bastante.
Juan Carlos
2 晚家庭旅行
8/10
真实旅客
2 晚行程
10/10
Walter
2 晚家庭旅行
8/10
真实旅客
3 晚行程
4/10
Jose
2 晚行程
4/10
Upon arrival I found no available parking near the Hotel, thus making “Valet” my only option at $27. The resort is huge and somewhat confusing, I received no instructions on the location of the elevators, which are quite a ways from registration. My room was located in the furthest corner of the Hotel, it was dark and the air conditioner was set at 62 degrees. I adjusted the thermostat and got no results…it was freezing. I asked a maid for help, but she couldn’t fix it. I tried to call the front desk and the phone was broken. I gathered up all my things and made it back to registration. The reception showed little empathy and assigned me another room.
Mari
1 晚商务旅行
10/10
mandeep
1 晚行程
10/10
Tito
2 晚行程
10/10
It was amazing! We will definitely stay here next year.
Cheryl
7 晚家庭旅行
10/10
Great service
Fernando
4 晚行程
10/10
Jerry
3 晚家庭旅行
10/10
真实旅客
2 晚行程
10/10
Wonderful
Elvia
2 晚浪漫旅行
10/10
Great location for skiing Heavenly, shuttle bus stop for California Lodge.