The building is in rough shape. The only way to enter from the street is through the tight dirty parking deck. The pools are not at 100%. The units are dingy, dishes were dirty, doors and windows were whistling in the wind, toilet ran on the entire time and sink was cracked in the bathroom. Would not recommend.
Christine
Christine,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 7 日
Ok
I didn’t like the option they gave for a deposit. Making you pay $45 for incidentals but wouldn’t be refundable or $100 hold. The room was too cluttered with decorative furniture.
Jamaal
Jamaal,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 5 日
Ekaterina
Ekaterina,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 23 日
Great staff, extremely nasty and unclean room
Customer service and people at the front desk were extremely nice but the room was in terrible shape and extremely dirty and was not clean. It was clear that that room does not get cleaned and there was hair all in the bathroom
Allen
Allen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Nice stay
Staff very friendly room was clean as well as the property
pete
pete,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 22 日
Bed Bugs
BED BUG infested room. Bed bug shells lying on mattress, mature bed bug crawling on fold down bed. Blood stain on top sheet of one of the beds. Living room and balcony smelled of weed. Lazy river was drained and in disrepair- not as advertised! Staff was not concerned about bed bug problem.. even though live evidence was brought to front desk clerk in a bag. Hotel only offered partial refund, wanting to charge for a nights stay, even though my family didn't stay a single night. We had to pack our things and book a different hotel down the road. This was supposed to be 2 night stay for the weekend to celebrate my little one's birthday. Only after several phone calls, emails, and credit card dispute did they finally offer full refund.. which is what should have happened from the start! They had tried saying that they called pest control and that the room was negative for bed bugs... inspite of all the evidence provided. I do not appreciate being called a liar. Will never stay here again and I do not recommend.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 18 日
Kendra
Kendra,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 18 日
We were in room 435, everyday and morning we woke up to a river of water on the floor in the living room area and in the kitchen by the refrigerator. Door to the patio didn't want to open or shut without force. They were doing construction and wasn't warned about it.
Jason
Jason,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Great place
Great customer service and beautiful location
Jeniffer
Jeniffer,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 5 日
Ricardo
Ricardo,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 2 日
Smell like smoke bad we do not smoke and the kitchen was old and not very clean
Philip
Philip,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 28 日
Me encantó el lugar la habitación
Naimy
Naimy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 16 日
I absolutely love the staff
Rhashonda
Rhashonda,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 12 日
Family vacation
Front desk staff and Breakfast staff were amazing. Very nice and hard working. Breakfast was delicious. Living room was tight. Only had 2 chairs and a table. No where for the kids to sit. Hot tubs, kiddie pool, and lazy river were closed most of the 3 days we were there. Would have heen nice to be told ahead of time. Probably would have chose a different hotel. Room was run down, tub and kitchen sink were not clean. There was only 1 coffee cup in the room. Fridge and freezer smelled like alcohol. Location was quiet and peaceful.
Gina
Gina,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 11 日
Terrible accommodation noisy and roach infested
Ernest
Ernest,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 10 日
Across the street from the luau i was going to
Uniquiki
Uniquiki,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 10 日
Really like the location and friendly staff. Breakfast is delicious. I always had problems with TV. A booklet with instructions as to how to operate the TV remote would be very helpful.
Rebecca
Rebecca,3 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 8 日
The room was disgusting and smelled strongly of cigarette smoke. Beds were horrible felt like they were 50 year old mattresses. You could feel the springs in your back. Everything was old and outdated. The room smelt musty. The bathroom was disgusting. There were black hairs in the shower and sink area. I walked the kids down to the pool area and there was no towels. When I walked back to the front desk I got walked up on and stared down by some random guest there. He felt like a predator. Then watched me very aggressively as I walked away. It felt very unsafe staying here if you are young women. Please be careful. Have a sober friend with you as a lookout. Something isn’t right here. We couldn’t get out of there fast enough.
Ericka
Ericka,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
It is an excellent location and has great friendly staff all around.
Building is very old and probably approaching a major renovation. Parking with a overhead cargo was a nightmare as the parking garage ceilings are very low.
Balcony smoking is not permitted, which is unreasonable.
Chowdhury
Chowdhury,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Hair on floor but they came to clean it
Travis
Travis,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 4 日
The front desk lady was not very friendly but the breakfast lady was always smiling and checking on everything. The doorway into the condo opens directly into the bedroom so it was not favorable with several people in the same condo coming/going.
Gary
Gary,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 3 日
annette
annette,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 3 日
Oceanfront property. Stayed on the 12th floor with a good view of the city and the water. Suite had plenty of space. Staff was nice and helpful. Was nice to have parking on the property but the spaces were very tight. Everything was as the website said with a great view of the ocean.