Amazing Place ! this is our third time staying at this resort and just love it !
Julie
Julie,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Great spring break stay with teens
I was looking for an all inclusive that would hopefully have other families with teens for spring break and Vellas was perfect. It's a pretty place with lots to do and easy access to good food (again - teen appetites). Everyone was very friendly. The beach was great for us - it was higher surf which we loved but probably not easy for smaller kiddos. The beach cabanas and shaded lounge areas (with flowering vines) was really nice but you had to get one early.
Tasha
Tasha,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 22 日
Hay mejores todo incluido
Siento que para ser un hotel todo incluido faltan restaurantes y amenidades. Especialmente por el precio. Necesita una renovación. Pero nos la pasamos muy bien, agusto y muy atento el personal
Laura C
Laura C,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Jesus hilario
Jesus hilario,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Enjoyable place to relax
We really enjoyed our stay! The pool and
beach were both good places to relax and enjoy the ocean, and there were plenty of chairs in both locations with canopies. Also, no bugs at the beach. Wonderful!
The food was good for breakfast and lunch, but we opted to go to the marina, which had better food for dinner.
The lighthouse is a great dinner spot!
We felt safe walking to the marina area, which I found to be a big plus of staying here in Puerta Vallarta. (Feeling comfortable to go off property.) It is very close to the airport, so planes are frequently in the air. The noise didn’t bother me, but it’s definitely noticeable.
Kimberly
Kimberly,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Nick
Nick,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Muy limpio
Andres
Andres,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 8 日
para familias no parejas
tuve que cambiar de habitación, no apto para el romance mas bien es para familias
ALLEN
ALLEN,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Eduardo
Eduardo,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 28 日
Chill vibe, not crazy. Nice beach. Whenever there was an issue the staff was very responsive. We plan to come back!
Raif
Raif,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Muy bien situada: buenas instalaciones . Muy complicado obtener camastros en la alberca
Rafael
Rafael,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Best Hotel Staff
Jaiker and Jesus at the front desk have great hospitality skills. Jaiker Greeted us with a welcoming hospitality comment And made sure that the hotel exceeded our expectations. Omar at Andrea’s Was a great waiter and made sure that we were well taken care of. Omar, the manager was also very hospitable and came to check that we were happy with the service, which we were. Miriam, the housekeeper for our room 3121 Is definitely an asset to the hotel. She Did an amazing job and making sure that we had everything we needed. The female manager at the Ribero restaurant has been there for years and years and she is always so gracious and kind to everyone. I see her going to all the tables to make sure everyone’s happy. I cannot remember her name, but I know that I’ve seen her there for many many years, she has light brown hair.
Dennis
Dennis,6 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 24 日
Bryan
Bryan,8 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Great Service nice property
Angel
Angel,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 21 日
All-inclusive resort. Very pricey for what you get. Food mediocre at best, not close to what one would expect at this price point. Staff provided excellent service. Room floor was dirty -- dust bunnies along the walls, grass too; lots of exterior deferred maintenance (balcony railings, paint). Peacock family was a pleasant surprise.
sandy
sandy,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 18 日
Jennifer
Jennifer,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 18 日
The view, the warm pools. The food was terrible. I was disappointed there was not a hot tub.
Neil
Neil,5 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 17 日
Not impressed - good service, okay food, old rooms
Definitely not what I expected. We were looking for a easy all-inclusive with good food for an extended family trip. I was a little worried about it being so close to the airport, and I'm glad to report that you don't really notice the close-jets - maybe one or 2 each day, but it's not irritating.
Their service is incredible (responsive to request and very accommodating), but the actual product is not worth the cost.
The room was out-dated and had an old stale smoke smell to it. The food was really hit-or-miss. They have 2 food locations. The one near the front desk and in the main building had way better food - tender and tasty meat, fresh veggies. But it lacked variety from other resorts we've been to (such as Riu resorts.) The food at the oceanfront outdoor location was awful. Like - really bad (except for breakfast). Fish and shrimp tasted old and fishy. They had weird toppings not listed on the menu that made the meats taste worse than if they just used basic salt and pepper.
Overall I was just underwhelmed. The staff appeared really tired and not really into their positions, either. Finally - the evening entertainment was a bit stale. They had nightly entertainment at around 9pm each night. The performances were good, but the location up at the front area just felt very stale.
Finally - the coffee - blah. So bad. It's like food-service quality!
Ben
Ben,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 15 日
x
Wolf-Dieter
Wolf-Dieter,7 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 15 日
matthew
matthew,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 15 日
Fun pool area for the kids. Truly amazing, caring staff all
Around. Very authentic food. Loved the mariachi band.