跳到页面主要部分

希尔顿假日俱乐部加特林堡山阁

2.0 星住宿

Hilton Vacation Club MountainLoft Gatlinburg

靠近里普利雾山水族馆的家居型酒店，设有室外游泳池

选择日期以查看价格

入住希尔顿假日俱乐部加特林堡山阁，开车 10 分钟就能到达里普利雾山水族馆和大烟山国家公园。客人可以到24 小时健身中心运动一下，或者去室外游泳池或室内游泳池玩水。酒店有热水浴缸和桑拿供客人选择，而且客房还备有洗衣机/干衣机和冰箱等便利服务设施。

点评

7.4/10
不错

热门服务设施

  • 游泳池
  • 免费停车
  • 免费 Wi-Fi
  • 提供连通房
  • 空调
  • 健身房

主要服务设施 (12)

  • 室内游泳池和室外游泳池
  • 24 小时健身中心
  • 桑拿
  • 蒸汽浴室
  • 热水浴缸
  • 商务中心
  • 24 小时前台服务
  • 公共区咖啡/茶
  • 花园
  • 游乐厅/游戏室
  • 饮水机
  • 自助洗衣设施

家庭挚爱 (6)

  • 儿童免费入住
  • 厨房
  • 提供连通房/毗连房
  • 独立用餐区
  • 客厅
  • 花园
当前价格为 CNY1,035
总价 CNY1,167
含税款和其他费用
5 月 17 日 - 5 月 18 日

客房选择

可用的客房筛选条件
显示 25 种房型中的 25 种

显示1 BEDROOM 1 KING DELUXE SUITE AND BALCONY的所有照片

40-英寸液晶电视（配备卫星频道）

1 BEDROOM 1 KING DELUXE SUITE AND BALCONY

  • 77 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示2 BEDROOM 1 KING 1 QUEEN SUITE的所有照片

高档床上用品、客房内保险箱、熨斗/熨衣板、免费 WiFi

2 BEDROOM 1 KING 1 QUEEN SUITE

  • 123 平方米
  • 1 间卧室
  • 可容纳 8 人（按实际入住人数收费）
  • 1 张特大床和 1 张大床

显示1 BEDROOM 1 KING DELUXE SUITE AND SOFABED的所有照片

40-英寸液晶电视（配备卫星频道）

1 BEDROOM 1 KING DELUXE SUITE AND SOFABED

  • 77 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床和 1 张双人沙发床

显示1 BEDROOM 1 KING DELUXE SUITE WITH SOFABED的所有照片

40-英寸液晶电视（配备卫星频道）

1 BEDROOM 1 KING DELUXE SUITE WITH SOFABED

  • 77 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床和 1 张双人沙发床

显示1 BEDROOM 1 KING DELUXE SUITE WITH BALCONY的所有照片

40-英寸液晶电视（配备卫星频道）

1 BEDROOM 1 KING DELUXE SUITE WITH BALCONY

  • 77 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示2 BEDROOM 1 KING 1 QUEEN SUITE WITH BALCONY的所有照片

高档床上用品、客房内保险箱、熨斗/熨衣板、免费 WiFi

2 BEDROOM 1 KING 1 QUEEN SUITE WITH BALCONY

  • 122 平方米
  • 1 间卧室
  • 可容纳 8 人（按实际入住人数收费）
  • 1 张特大床, 1 张大床和 1 张双人沙发床

显示3 BEDROOM 1 KG 1 QUEEN 2 TWIN BILEVEL TWNHOUS的所有照片

40-英寸液晶电视（配备卫星频道）

3 BEDROOM 1 KG 1 QUEEN 2 TWIN BILEVEL TWNHOUS

  • 159 平方米
  • 1 间卧室
  • 可容纳 10 人（按实际入住人数收费）
  • 1 张特大床

显示2 BEDROOM 1 KING 2 TWINS BILEVEL TOWNHOUSE的所有照片

高档床上用品、客房内保险箱、熨斗/熨衣板、免费 WiFi

2 BEDROOM 1 KING 2 TWINS BILEVEL TOWNHOUSE

  • 103 平方米
  • 1 间卧室
  • 可容纳 6 人（按实际入住人数收费）
  • 1 张特大床

显示2 BEDROOM 1 KG 1 QN OR 2 KG STE WITH BALCONY的所有照片

高档床上用品、客房内保险箱、熨斗/熨衣板、免费 WiFi

2 BEDROOM 1 KG 1 QN OR 2 KG STE WITH BALCONY

  • 122 平方米
  • 1 间卧室
  • 可容纳 8 人（按实际入住人数收费）
  • 1 张特大床和 1 张大床或 2 张特大床

显示3 BEDROOM 1 KG 1 QN 2 TWNS 2 STORY TOWNHOUSE的所有照片

40-英寸液晶电视（配备卫星频道）

3 BEDROOM 1 KG 1 QN 2 TWNS 2 STORY TOWNHOUSE

  • 159 平方米
  • 1 间卧室
  • 可容纳 10 人（按实际入住人数收费）
  • 1 张特大床

显示2 BEDROOM 1 KING 2 TWINS 2 STORY TOWNHOUSE的所有照片

高档床上用品、客房内保险箱、熨斗/熨衣板、免费 WiFi

2 BEDROOM 1 KING 2 TWINS 2 STORY TOWNHOUSE

  • 103 平方米
  • 1 间卧室
  • 可容纳 6 人（按实际入住人数收费）
  • 1 张特大床

显示2 BEDROOM 1 KING 1 QUEEN SUITE PLUS的所有照片

高档床上用品、客房内保险箱、熨斗/熨衣板、免费 WiFi

2 BEDROOM 1 KING 1 QUEEN SUITE PLUS

  • 132 平方米
  • 1 间卧室
  • 可容纳 8 人（按实际入住人数收费）
  • 1 张特大床和 1 张大床

显示3 BEDROOM 1 KING 1 QUEEN 2 TWIN 2 LVL TWNHOUS的所有照片

40-英寸液晶电视（配备卫星频道）

3 BEDROOM 1 KING 1 QUEEN 2 TWIN 2 LVL TWNHOUS

  • 159 平方米
  • 1 间卧室
  • 可容纳 10 人（按实际入住人数收费）
  • 1 张特大床

显示1 BEDROOM 1 KING OR QUEEN SUITE WITH BALCONY的所有照片

高档床上用品、客房内保险箱、熨斗/熨衣板、免费 WiFi

1 BEDROOM 1 KING OR QUEEN SUITE WITH BALCONY

  • 45 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床或 1 张大床

显示2 BEDROOM 1 KING 2 TWINS 2 LEVEL TOWNHOUSE的所有照片

高档床上用品、客房内保险箱、熨斗/熨衣板、免费 WiFi

2 BEDROOM 1 KING 2 TWINS 2 LEVEL TOWNHOUSE

  • 103 平方米
  • 1 间卧室
  • 可容纳 6 人（按实际入住人数收费）
  • 1 张特大床

显示3 BEDROOM 2 KING 2 QUEEN PRESIDENTIAL SUITE的所有照片

3 BEDROOM 2 KING 2 QUEEN PRESIDENTIAL SUITE | 高档床上用品、客房内保险箱、熨斗/熨衣板、免费 WiFi

3 BEDROOM 2 KING 2 QUEEN PRESIDENTIAL SUITE

  • 190 平方米
  • 1 间卧室
  • 可容纳 8 人（按实际入住人数收费）
  • 2 张特大床和 2 张大床

显示1 BEDROOM 1 QUEEN SUITE AND BALCONY的所有照片

高档床上用品、客房内保险箱、熨斗/熨衣板、免费 WiFi

1 BEDROOM 1 QUEEN SUITE AND BALCONY

  • 46 平方米
  • 1 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张大床

显示1 BEDROOM 1 QUEEN TOWNHOUSE AND BALCONY的所有照片

40-英寸液晶电视（配备卫星频道）

1 BEDROOM 1 QUEEN TOWNHOUSE AND BALCONY

  • 56 平方米
  • 1 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张大床

显示1 BEDROOM 1 QUEEN TOWNHOUSE WITH BALCONY的所有照片

40-英寸液晶电视（配备卫星频道）

1 BEDROOM 1 QUEEN TOWNHOUSE WITH BALCONY

  • 56 平方米
  • 1 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张大床

显示1 BEDROOM 1 QUEEN SUITE WITH BALCONY的所有照片

高档床上用品、客房内保险箱、熨斗/熨衣板、免费 WiFi

1 BEDROOM 1 QUEEN SUITE WITH BALCONY

  • 45 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张大床

显示1 BEDROOM 1 QUEEN TOWNHOUSE WITH SOFABED的所有照片

40-英寸液晶电视（配备卫星频道）

1 BEDROOM 1 QUEEN TOWNHOUSE WITH SOFABED

  • 56 平方米
  • 1 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张大床

显示1 BEDROOM 1 QUEEN SUITE PLUS HEARING ACCESS的所有照片

高档床上用品、客房内保险箱、熨斗/熨衣板、免费 WiFi

1 BEDROOM 1 QUEEN SUITE PLUS HEARING ACCESS

  • 55 平方米
  • 1 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张大床

显示1 BEDROOM 1 QUEEN SUITE PLUS的所有照片

高档床上用品、客房内保险箱、熨斗/熨衣板、免费 WiFi

1 BEDROOM 1 QUEEN SUITE PLUS

  • 55 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张大床

显示1 BEDROOM 1 KING DLX STE HEARING ACCESSIBLE的所有照片

40-英寸液晶电视（配备卫星频道）

1 BEDROOM 1 KING DLX STE HEARING ACCESSIBLE

  • 77 平方米
  • 1 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示2 BEDROOM 1 KNG 1 QN 2 TWINS CHALET WITH LOFT的所有照片

高档床上用品、客房内保险箱、熨斗/熨衣板、免费 WiFi

2 BEDROOM 1 KNG 1 QN 2 TWINS CHALET WITH LOFT

  • 158 平方米
  • 1 间卧室
  • 可容纳 8 人（按实际入住人数收费）
  • 1 张特大床, 1 张大床和 2 张单人床

同类型住宿

外观
加特林堡 - 公园景观希尔顿逸林酒店
Gatlinburg
  • 游泳池
  • 可带宠物
  • 提供停车位
  • 免费 Wi-Fi
9.0 分，总分 10，好极了，2,237 条点评
新价格 CNY780
总价 CNY880
含税款和其他费用
5 月 17 日 - 5 月 18 日
加特林堡 - 公园景观希尔顿逸林酒店
对比同类住宿
Mod logo
登录以查看符合条件的折扣和礼遇。更多奖励，更多精彩！
登录免费注册

街区简介

地图
110 Mountainloft Drive, Gatlinburg, TN, 37738

附近有什么？

  • 2B 号红绿灯 - 步行 10 分钟 - 0.9 公里
  • 2A 号红绿灯 - 步行 14 分钟 - 1.2 公里
  • 丘比特爱情教堂 - 车程 2 分钟 - 1.7 公里
  • 3A 号红绿灯 - 车程 2 分钟 - 2.1 公里
  • 咆哮溪 - 车程 3 分钟 - 2.1 公里

周边介绍

  • 麦基泰森机场 (TYS) - 70 分钟车程；73 公里/45.4 英里

餐厅

  • ‪McDonald's - ‬步行 19 分钟
  • ‪Cliff Top Bar & Grill - ‬车程 6 分钟
  • ‪Ole Red - ‬车程 4 分钟
  • ‪No Way Jose's Cantina - ‬车程 5 分钟
  • ‪Blue Moose - ‬车程 4 分钟

住宿简介

希尔顿假日俱乐部加特林堡山阁

  • 入住希尔顿假日俱乐部加特林堡山阁，开车 10 分钟就能到达里普利雾山水族馆和大烟山国家公园。客人可以到24 小时健身中心运动一下，或者去室外游泳池或室内游泳池玩水。酒店有热水浴缸和桑拿供客人选择，而且客房还备有洗衣机/干衣机和冰箱等便利服务设施。

住宿一览

DONE

酒店规模

    • 387 间酒店客房
    • 楼高 5 层
DONE

到达/离开

    • 开始办理入住：16:00；停止办理入住：不限时间
    • 提供无接触办理入住服务
    • 提前入住，视供应情况而定
    • 办理入住年龄不小于：21
    • 退房时间为 10:00
    • 提供无接触办理退房服务
    • 延时退房，视供应情况而定
DONE

特别入住说明

    • 前台工作人员将在住客到店时接待
    • 住宿提供的信息可以使用自动翻译工具进行翻译
    • 如果住客计划于办公时间外到达，请向保安人员取得客房房门钥匙，并于第二天早上前往前台办理入住手续。
DONE

入住要求

    • 需要信用卡、借记卡或现金押金，以支付杂费
    • 可能需要政府颁发的带有照片的证件
    • 办理入住的客人须年满 21 岁
DONE

儿童

    • 18 岁及以下的儿童如果与父母或监护人同住一房并使用现有床铺，可免费入住
    • 无儿童床（婴儿床）
DONE

宠物

    • 恕不允许携带宠物
WIFI

网络

    • 房间内提供免费无线上网接入（网速：25+ Mbps）
LOCAL_PARKING

停车场

    • 免费 住宿内自助停车场
DONE

其他信息

    • 无烟住宿场所

住宿服务设施

餐饮

  • 公共区咖啡/茶
  • 烧烤炉
  • 饮水机

带儿童同行

  • 儿童免费入住（详见政策）

游玩项目

  • 附近有高尔夫活动
  • 附近有徒步/骑行活动
  • 附近有划皮艇活动
  • 附近有高山滑雪活动

远程办公

  • 商务中心

服务

  • 24 小时前台服务
  • 礼宾服务
  • 洗衣设施
  • 会说多种语言的服务员
  • 泳池躺椅
  • 池畔遮阳伞

服务设施

  • 屋顶花园
  • 花园
  • 野餐区
  • 24 小时健身中心
  • 室外游泳池
  • 室内游泳池
  • 游乐厅/游戏室
  • 热水浴缸
  • 桑拿房
  • 蒸汽浴室
  • 有机食品占至少 80%
  • 当地主办和组织的旅游和活动
  • 当地文化和生态系统教育
  • 双层玻璃窗
  • 综合性食物浪费政策
  • 综合性回收政策
  • 饮水机
  • 户外娱乐区

无障碍设施

  • 点字/凸起标牌
  • 电梯
  • 提供助听设备
  • 轮椅无障碍入住登记处
  • 轮椅无障碍游泳池
  • 轮椅无障碍健身中心
  • 走廊视觉警报
  • 楼梯扶手
  • 加高坐便器
  • 店内泳池升降机
  • 公共区域薄地毯
  • 公共区域瓷砖地面

客房服务设施

娱乐消遣

  • 40 英寸液晶电视
  • 卫星电视频道

居家般舒适

  • 恒温控制空调
  • 吊扇
  • 咖啡机/沏茶壶
  • 熨斗/熨衣板
  • 洗衣机/干衣机
  • 洗衣粉

安心入睡

  • 高档床上用品

珍奢享受

  • 独立用餐区
  • 独立客厅

清洁梳洗

  • 环保洗浴用品
  • 吹风机
  • 毛巾
  • 卫生纸

办公通讯

  • 免费 WiFi（网速为 25+ Mbps）
  • 免费市内电话

餐饮

  • 冰箱
  • 冰柜
  • 微波炉
  • 厨房
  • 炉灶
  • 烤箱
  • 烤面包机
  • 厨具/餐具
  • 洗碗机
  • 餐桌
  • 纸巾

其他

  • 客房内保险箱
  • 提供连通客房
  • 外侧走廊入口
  • 环保洗浴用品
  • 全部采用节水淋浴
  • 全部采用节水马桶

费用和政策

游泳池、水疗和健身房（如适用）

  • 08:00 至 23:00 可使用泳池。

政策

此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房。

酒店可提供连通房/相邻房，但需视空房情况而定。住客可通过预订确认上的联系信息向酒店提出要求。

店内配备一氧化碳探测器、灭火器、烟雾报警器和保安系统，客人可安心入住。

该住宿接待方接受信用卡付款。恕不接受现金。

可使用信用卡：Visa、万事达、美国运通、Discover、大来、JCB 国际、Carte Blanche

支持无现金交易。

请注意，文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿接待方提供。

别称

Bluegreen Vacations Mountain Ascend Collection

Bluegreen Vacations Mountain Ascend Resort Collection

Bluegreen Vacations Mountain Loft

Bluegreen Vacations Mountain Loft Ascend Collection

Bluegreen Vacations Mountain Loft Ascend Resort Collection

Bluegreen Vacations Mountain Loft Condo Gatlinburg

Bluegreen Vacations Mountain Loft Condo

Bluegreen Vacations Mountain Loft Gatlinburg

Bluegreen Vacations Mountain Loft Hotel

Bluegreen Vacations Mountain Loft Hotel Gatlinburg

Bluegreen Vacations Mountain Loft Hotel

Bluegreen Vacations Mountain Loft, Ascend Resort C Hotel

Bluegreen Vacations Mountain Loft Ascend Resort Collection

Bluegreen Vacations Mountain Loft Gatlinburg

Bluegreen Vacations Mountain Loft

Bluegreen Vacations Mountain Loft, Ascend Resort C Gatlinburg

Bluegreen Vacations Mountain Loft Ascend Resort Collection

常见问题

希尔顿假日俱乐部加特林堡山阁有游泳池吗？

是的，有室内游泳池和室外游泳池。住客可以在 08:00 至 23:00 期间使用游泳池。

希尔顿假日俱乐部加特林堡山阁是否允许携带宠物入住？

很抱歉，不允许携带宠物。

希尔顿假日俱乐部加特林堡山阁是否有停车场？

是的，自助停车免费。

何时可在希尔顿假日俱乐部加特林堡山阁办理入住和退房？

开始办理入住：16:00；停止办理入住：不限时间。退房时间为 10:00。提供无接触办理入住和无接触办理退房服务。

在希尔顿假日俱乐部加特林堡山阁及其附近有什么游览观光项目？

玩乐活动包括徒步活动、划皮艇和漂流，您可以畅享其中，还可以在附近的高尔夫球场打一场球。在热水浴缸内放松身心，再到室内和室外泳池精力充沛地畅游一番。希尔顿假日俱乐部加特林堡山阁也拥有24 小时健身中心、桑拿房和游乐厅/游戏室，以及野餐区和花园。

希尔顿假日俱乐部加特林堡山阁拥有配备厨房或小厨房的自炊式房间吗?

是的，每间房间都配备小厨房，还包括咖啡机、烤面包机和厨具。

点评

关于希尔顿假日俱乐部加特林堡山阁的点评

7.4

好

8.0

清洁度

8.4

地点

7.6

员工和服务

7.6

住宿条件和设施

点评

已验证

4/10 一般

Our experience was not so great

Our experience was not so great, we made our reservation 5 month in advance, but we got a very noisy room with no mountain view. Our check in took a long time and then they tried to sell us extra stuff...
3 晚行程
已验证

10/10 绝佳

Good time

It was a great time. Rooms were spacious
Jason，3 晚行程
已验证

8/10 非常棒

Armstrong

Nice condo great weather couldn’t have been better
Lori，5 晚行程
已验证

8/10 非常棒

Location right next to downtown Gatlinburg and easy access to Smoky Mountains
4 晚行程
已验证

6/10 不错

Very nice views

Room and all were nice but walls thin can hear ppl talk and to be late and up early hearing others move, walk, and talk. Bed like a rock.
Justin，4 晚行程
已验证

8/10 非常棒

Fun in Gatlinburg

I came to stay with my daughter and her inlaw family. i had a great time - the area is lots of front - Gatlinburg is like Las Vegas without gambling - very honky tonk. The resort was nice and clean, plenty of parking. It is in need of paint and some updating of furniture. Everyone else in our group came as part of time share membership. I paid a nightly rate. I saw 3 other units, and had the same feeling about the dated interiors. When maintenance was called, the came quickly to spray for bugs. The area has great hikes, white water rafting, and of course moonshine tasting! I went with no expectations and left thinking it was a beautiful hidden part of the country
已验证

4/10 一般

Resort appears great in the picture and from outside, however the room provided wasn't anywhere close to our expectations. First time ever saw a sofa that was falling apart (pics included) and bathroom exhaust fan was just too loud...
已验证

10/10 绝佳

Great. Will stay there again.

Only drawback was mattress was a little harder than I am use to sleeping on. Everything else was great. We stayed in one of the suites. We will definitely stay here again.
已验证

8/10 非常棒

Disappointed at the sales pitch given at check in

First time to book through Expedia. After paying we were informed this was a NON-refundable package! Should have been told upfront! After checking into the resort we were advised to see person at other side of the lobby for our parking pass. Upon contacting this person we were offered money for booking an appointment to listen to their sales pitch (Time Share). This person seemed annoyed in our lack of interest in the offer and reluctantly gave us our parking pass for our weekend stay. Stayed in an apartment / hotel room, not a loft. Our room was nice and clean. First morning found there was no coffee maker, one was brought in for second morning. Not sure why but there was no daily room service for fresh towels! View was okay, nothing spectacular.
已验证

4/10 一般

Refrigerator did not work - was very loud and had to be unplugged so we could sleep. Pull Out bed was very dirty with food debris and was extremely uncomfortable. Maintenance had to bring a second mattress in and we had to stack the 2 mattresses on top of one another to be able to sleep
已验证

10/10 绝佳

Great stay

Great place, not right on the strip but not far away at all.
已验证

10/10 绝佳

Awesome view!

Awesome room and view, very friendly staff and very clean and kept up facilities!
已验证

4/10 一般

The hotel staff that checked us in were very friendly, however, the parking pass attendant, Starla, was NOT! Our unit was very clean and comfy, but when we got back at 11 pm, we realized the pull out sofa was broken and had to sleep with our heads at the opposite end with a bar in our backs. We would have called maintenance, but it was very late, and we were very tired. Things like that should be checked before guest arrive. I also feel that if you pay $175 for 1 night, you shouldn't have to take your sheets off the bed, or take your trash off. I don't want to clean up on vacation. The check out time is 10 am, but t 9:30, there were folks waiting to get in our unit to inspect it, I assume. We felt a little rushed. The place overall was nice, but when u start off with somine rude, everything else is just the icing on the cake. Maybe she was just having a bad day.
已验证

10/10 绝佳

Overall the trip was excellent!!
已验证

4/10 一般

Condo location is lovely but we had a rental with no mountain view as we were put in low ground level and all we saw was a bush and a ditch outside our window. Could not change locations according to front desk. Unit was very nice BUT the walls were paper thin and we could hear everything next door and upstairs well into the night. Would not stay here again.
已验证

10/10 绝佳

Very nice peaceful and clean.
已验证

6/10 不错

Needs quite a bit of upkeep ((porch, shower doors, lumpy floors, bent and dusty blinds) Washer extremely loud & took forever. Dryer took forever. traffic noise. Pools looked close on the map, not so much. If you like dark to sleep, bring something with you to cover the windows
已验证

8/10 非常棒

Nice hotel

Very nice property up in the hills of the Smokey Mountains. Very close to everything in Gatlinburg and close enough to all of the activities in Pidgeon Fork including Dollywood. The location of the property is far enough away from the touristy commercialized areas that you feel very secluded. Would absolutely stay here again!!
已验证

4/10 一般

Need Update

The location was great. The rooms need to be updated. I will only stay there if the lodge have been updated.
已验证

2/10 较差

worst staff/customer service!

Worst customer service ever. They are rude! If you need to call the front desk for anything from the room, good luck because they simply don't pick up the phone. We had requested for non smoking room but the room we stayed in had strong smoking odor. We had asked them to take care of the odor and they deodorized but it wasn't completely gone. The towel hanger was broken. They do not clean your room or provide new towels during your stay unless you request it. We had booked the hotel for 3 nights and had to cancel the last night due to medical emergency prior to checking in and they didn't refund us. Do not sign up for any time-share presentation, it's a scheme. The only great thing was the view from the balcony.
已验证

4/10 一般

did not like this place

I was not informed when booking this hotel that it was a time share resort and that they would try to sell me a package.. there was no maid service daily, t we were put in a building far from having the loudly view in the pictures. the building we were put in had no Wi-Fi,they did not inform me of it at check in had to find out when I tried to get on line to submit work for the evening..I asked to be switched they said they would work on it, they never got back to me. The hot tub at the building we were in was down obviously for awhile so we had to drive to the other one, that one was dirty had sand and rocks in the bottom my daughter cut her foot. The lighted exit by the game room was locked from the inside, I asked for it to be unlocked due to safety and fire codes they would not. They did not seem to care about you after you paid and did not want to buy into the time share no customer service at all..
已验证

8/10 非常棒

Nice place, no wifi

We enjoyed our stay. We had an updated room. My only complaint is that we had no wifi in our building. They hadn't upgraded it yet.
已验证

10/10 绝佳

Week-end in Gatlinburg for a Wedding.

On check in there was a glitch in the reservation, the hotel only received request for one night and not two nights as my Hotel.com confirmation showed. Tara was excellent in making sure we had proper accommodations. Our original reservation was for a 2 bedroom suite and we were given a 3 bedroom chalet at the same price. We did have to move at noon the next day to the second chalet but it did not interfere with our trip. The rooms and the service was excellent and I would recommend this place to anyone considering spending time in Gatlinburg.
已验证

6/10 不错

An ok stay

Was an ok stay. Walls are thin and the rooms need updated. Baseboards and floor need attention. Shower was very small, hard to even turn around inside. On the upside....very spacious and the bed was comfortable.
已验证

8/10 非常棒

Perfect distance from the busy city

Perfect distance from the busy city, I couldn't be happier with the location. The resort has breath taking views of the mountain. We were on the 5th floor and it was beautiful! The standard 1 bedroom suite is smaller than the pictures perceive the room to be. Pleased with the in-room washer and dryer which makes it convenient to wash clothes before heading home. The room has everything you can need, including soap for the washer and dishwasher. Had to take a cold shower due to the lack of warm water, but this may be because of the high altitude. We were disappointed that the indoor pool was closed but the manager quickly made it right for us.