Island Grand has always been my go-to - until now!!! Utterly disappointed with Island Grand!!! :( I have a total new view of them as a company! Customer Service - an epic fail!!! Would NEVER recommend them!
Bonnie
Bonnie,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 8 日
Danielle
Danielle,7 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 4 日
The stay was alright. There’s a reason there are mixed reviews. The pullout couch is very uncomfortable. The lack of drinking water easily available for free is very frustrating for a hotel that large.
Hotels.com did have an error in our room but they were very helpful to resolve the issue.
The hotel front desk was less helpful.
Considering they are still recovering from hurricane our stay was ok.
Amy
Amy,5 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 3 日
Katie
Katie,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Aaron
Aaron,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
A week on the beach
Despite being overcharged and eventually recompensated, our stay was pleasant and peaceful.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 22 日
If like no wifi and no showers, this is it for you
First day, we had no wifi and I called the front desk and they just kept telling me it’s working. The next day, the wifi magically worked, but now we could not take a shower in the morning. After several hours and 2 visits to the front desk, it was finally resolved. Not fixing my issues and not having a shower is less than satisfactory. I would definitely pass on this place in the future. It seems like the carnival of hotels.
Peyton
Peyton,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 22 日
James
James,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Amy
Amy,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Great for families
Family trip and hotel is always great have stayed here many times and love everything