The hotel was beautiful and very clean and the property is huge, HOWEVER, none of it mattered. Unfortunately nothing the hotel had to offer would change the disappointing experience I had. We were sent a link to pre-register first to make the check-in process easier, WELL, it was not. The check-in time took us about an hour. It took each guest so long to get through check-in because of all the upgrades they try to upsell you, which I get but they have to actually get on the phone and call a different person over to go through the upselling. HOW RIDICULOUS IS THAT? Why not just train the person checking you in to do that? Because now it looks like a lot of employees just standing around doing nothing. There is also like 5 different counters for separate things. It was crazy! Then when I finally got my turn and went through the whole thing I was taken to a separate counter where they now try to offer you a welcome package. Honestly, I was charged so many extra things I just didn't care anymore at one point. The room was beautiful but the NOISE? omg, it sounded like we were sharing a room with 2 other people, it was so loud. The person next door was outside all night talking to someone and we heard their entire conversation. When the cleaning ladies went into the room next door we could hear all the slamming and banging and talking going on. THEN at 10pm they decided to start on the construction outside and the whole thing was just terrible.