The Sands is mostly Time Share, one of the better time Shares. The crowd is older. Beach is great. Having a one bedroom instead of a small hotel room is a big plus.
The gym is good but there are no gym classes except for 8am yoga. Many fewer activities than most hotels in Cancun.
Buffet and drinks are below average
Kurt
Kurt,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 27 日
Han-ching
Han-ching,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 26 日
Royal Sands Cancun
From the moment you arrive until you leave it was a Great experience, and we had a Great time. Nothing really to complain about.
Roberto
Roberto,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
only 2 elevators for this huge property
We were surprised there are only two elevators for this property. One of the elevators was out of order for most of our stay.
Maria
Maria,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 20 日
Ivan
Ivan,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Luis
Luis,6 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 29 日
Lovely pools and amenities. All staff were absolutely amazing and friendly.
Karen
Karen,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 29 日
N
Cheryl lynn
Cheryl lynn,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 28 日
Apparently this is a time share property. We were not aware of that. The nice thing is there is no pressure to buy in but you have to change rooms if you arrive on certain days which was very inconvenient.
Everything and everywhere requires you to use your room key. Even towels u need to check them out and check them in otherwise there is fee for unreturned towels. This takes away from the relaxation of being on vacation.
Food was average. Room service takes a minimum of 1hr 30min.
Service at pool was good and prompt. Turn down service was good daily.
Be ready for surcharges on things bc not everything is part of all inclusive. Always check your bill before you sign it. There has been few mistakes. But all adds up.
We were upgraded as part of Expedia VIP to ocean front which was nice.
The grounds are nice and clean.
Overall, 6.5 out 10
Mustapha
Mustapha,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 26 日
My wife and I enjoyed our stay at the Royal Sands. The property was very clean and the staff were so friendly and welcoming. We always felt that the staff cared and showed hospitality. The buffet food was average but the other restaurants were good.
Jerron Felix
Jerron Felix,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 25 日
In my opinion since holiday inn took over this property it has gone down hill. The food selection is limited now and what was once an all inclusive has changed. There are surcharges for many things now have been coming to the royal sands for many years but I think I will try another hotel on my next trip here.
Patricia
Patricia,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
For our 5 days stay it was fantastic!
Nicole
Nicole,5 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 25 日
I like that is very closed to public transportation. They could definitely work on their customer service at check in, we were not told of the services they had nor that we had a dedicated concierge. I was told that I wasn’t going to move to a different room I was moved!! In my opinion the resort is more for retirees than for families, there is no music or events after 8:00 PM.