Wi-Fi at the resort was terrible and the sofa needs cleaning
Glenn
2 晚家庭旅行
10/10
Great trip. We stay here often. The only downside is they tack on resort fees.
Amy
3 晚家庭旅行
10/10
So much more than we expected!
Rhonda
1 晚结伴旅行
10/10
Jacob
2 晚行程
10/10
Room was very nice and incredibly spacious! Plenty of room for our family of 5. Check in was quick and painless and we appreciated the ability to text concierge with questions.
The resort grounds were beautiful! We loved the pools and the at the cabana were very friendly and helpful.
真实旅客
1 晚家庭旅行
10/10
Josh
2 晚行程
6/10
We stayed in a 2BR on the bottom floor. All night long we could hear the people above walking around. It was so loud we could not sleep.
If you are to stay here make sure you get a third floor room to ensure you do not suffer as we did listening to people walking around above all night long.
Brian
3 晚家庭旅行
8/10
It was good however the selling of timeshares after checking in was off putting
真实旅客
1 晚家庭旅行
2/10
The only thing that was good about my stay was the pool. Once we arrived we had issues with our second rooms door lock. They replaced it and it still didn’t work. Nobody offered to move us and the safety of my kids were at risk. They only refund $28 dollars of resort fees but took 5 hours and 3 maintenance men to try to fix a door that couldn’t be fixed. Front desk wasn’t any help either. The beds were not comfortable either. I won’t be back to this resort and I’ll be emailing corporate as well. Big red stain on our floor and they had bags of cleaning products just sitting outside the building all day and nobody picked it up
Natasha
1 晚家庭旅行
10/10
lissette
1 晚结伴旅行
8/10
Room was very nice. Amenities and on-site activities were quite good. I WAS surprised, though, and not happy about 30 additional dollars in "Resort Fees" that Hotels.com did not show in the hotel price. It makes it hard to trust Hotel.com's quotes.
Adam
1 晚家庭旅行
10/10
Terry
2 晚家庭旅行
10/10
Walter
3 晚行程
10/10
Krystin
7 晚行程
2/10
andrea
1 晚行程
10/10
Jennifer
6 晚家庭旅行
8/10
Symone
1 晚行程
10/10
Cole
4 晚结伴旅行
4/10
Jaquetta
4 晚行程
10/10
Great surprise to stay in a newly renovated unit. Very nice decor and furnishings.
Joseph
7 晚行程
10/10
Takiyest
1 晚家庭旅行
10/10
Lamontriel
2 晚行程
6/10
Niyosha
2 晚家庭旅行
8/10
The property is away from the noise and busy highway which we love but we did not like all of the repairs needed on the property. The front door did not work and we had to keep going back to the front desk instead of them giving us a new room we were told to wait for maintenance. Also there was a leak in the bathroom so water was all over the floor and we had to keep cleaning it up.