Ren and the front desk team were awesome! They gave us excellent restaurant recommendations and things to do around the city. We had a great trip thanks to a great hotel and a staff that were passionate about their city and went above and beyond to help their guests.
Ben
Ben,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 22 日
Cheyenne
Cheyenne,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 18 日
Unexpected visitors
The room had an interesting smell I could not quite figure out. The bathroom was small and not functional, shower was also dirty. Killed 3 centipedes before we checked out the next day
David
David,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 17 日
Christine
Christine,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 17 日
They were extremely friendly and helpful. The place was very clean and the breakfast was very good! We will definitely be staying there again if we travel that way.
Amy
Amy,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 16 日
our rooms smelled like mildew and we didn’t realize until the morning that there was a leak under the sink
Vera
Vera,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 5 日
Our room was #125. Right by one of the keyed entrances and exits. Also across the hall from the ice machine. The door opening and slamming shut all kind of hours during the night, kept us awake. Not to mention the sound of the ice machine at all hours as well.
The hotel was really nice but the room location was HORRIBLE.
Linda
Linda,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 28 日
Would stay again
Lori
Lori,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
jillian
jillian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Great Option
Great hotel. Very clean, staff was personable and helpful. We liked that they had a small hotel bar that stayed open until 11:00.
John
John,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 21 日
Excellent front desk personnel!
Clean room and delicious breakfast buffet.
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 21 日
Youngjo
Youngjo,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 20 日
Joanna
Joanna,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 7 日
Horrible Hyatt Experience in Hog Country
Will never stay at Hyatt again:
No tub
No microwave
AC unit leaked onto carpet; had to walk in that mess to get in and out of bed
No help offered
Had to change rooms on Friday
No toilet working in new room; wouldn’t flush
Couldn’t turn water on to take a bath
Called lobby for help and he told me he didn’t know how to troubleshoot either problems! Offered to put us in yet another room! I was livid!
Finally sent someone to help with the tub faucet
Out of 3 ice machines, only one worked (on first floor; we were on the 5th floor)
Needed microwave for neck wrap (have a neck issue and need heat to relieve pain) that needed to be heated up throughout the night; only microwave was on the first floor, in the breakfast area, again we were on the 5th floor
Never again will use a booking website; we needed to receive a full refund for the horrific experience we endured! This was our first Hyatt experience and it’ll be the last.
Colleen
Colleen,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 7 日
Ronald
Ronald,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 7 日
Charlie
Charlie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 6 日
Tina
Tina,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Great stay
Super friendly service, great breakfast, wonderful room. Will be back.