Wonderful resort. Great time to reset with family. The beach was turquoise and clear. The food options great and the staff attentive and friendly. Would visit again! It’s worth the price. Did not regret the money spent. Could have stayed longer.
真实旅客
5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Anto
Anto,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 5 日
Bad food and drunk people - not for me.
If you just like an all inclusive experience and laying in the sun, then it’s perfect for you.
If you like more to a vacation than that, then I could not recommend this place.
Drunk people all over, bad food probably because drunk people won’t notice.
The hotel itself is clean and nice with good rooms. The beach is also great, there’s just nothing besides to do there. Had to go far away for activities, so for that reason I prefer Ocho Rios.
Marco
Marco,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 29 日
Nkem
Nkem,5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 4 日
Housekeeping was hit and miss. Bar service/ room service also hit or miss. No atm on site. Taxi charges $10 USd for a 2 minute drive to atm. Buffet is tired and same every day. Other than that great.
Steven
Steven,9 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Dondre
Dondre,6 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 29 日
Air conditioner for whole property was not working properly and our room had a leak that was never fixed. Resort is in need of upgrading. Staff was excellent as always and beach is beautiful!
Elizabeth
Elizabeth,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 28 日
Adan
Adan,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Guy
Guy,4 晚行程
Travelocity真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Other than AC issues, the service, staff, and facility was amazing.
Donna
Donna,9 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Need a bigger gym
Need at least one night a week gospel entertainment
James
James,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 25 日
Family reunion
Great family vacation.Service was exceptional especially the activity and entertainment staff. Lots of activities for all of us. The layout of the rooms in villas was conducive to prvacy yet great access to everything .Rooms were comfortable and large.Food was good in that there were some Jamaican offerings but mostly catered for a european diet. With respect to the special restaurants ,two of the three were good which is a good average .The condition of the resort showed some wear but very clean.
Overall, we would come back.
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Good
igor
igor,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 20 日
Mattia
Mattia,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 20 日
The beach is absolutely gorgeous!
Andrew
Andrew,5 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 18 日
The staff is not customer oriented with certain aspects of attitude and reluctance.
Margarita
Margarita,7 晚家庭旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 1 月 18 日
Peace and friendship
Anna
Anna,7 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 18 日
This was an awful experience! I did not feel like I was at a Riu resort. The food quality was terrible and very lazy. The room service food did not match the pictures of menu descriptions. They are giving people left overs and food made earlier that afternoon for room service.
When I called room service to ask why the food quality did not match that of other Riu’s. I was told that it was because they had no overnight cook and the head chef instructed them to remake the food and serve it throughout the night. That means the sandwich I ordered at midnight was made some time that after noon. This is unacceptable for a Riu.
Also, I hurt myself in their gym when the strap on a piece of equipment snapped, throwing me to the ground. Due to this, I have to extend my trip and stay longer until I am healthy enough to fly. when I asked the hotel managers how I could contact the review to voice my concerns for the stay I experienced. they voluntarily gave me the wrong phone number. I waited four days and received no response. Then I called the review. Customer service general inquiry line a person there explained to me that those two managers gave me the wrong phone number and then he proceeded to give me the correct phone number so I can find some rectification for this incident with the review has put me through as a guest is absolutely shameful. I would never return to one of their properties again Expedia seriously look into what they are doing.
Devon
Devon,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 17 日
Beach is beautiful..staff is super friendly..you can find quiet places or enjoy music and drinks..food was delicious..jerk chicken hut on the beach excellent..day trips were easy to book
.overall a great experience
Krista
Krista,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 13 日
good good
Audrey
Audrey,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 13 日
Michelle
Michelle,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 11 日
Rasheed
Rasheed,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 8 日
Very Nice Awesome beach Entertainment team Great!!!!!
William
William,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 8 日
Anthony
Anthony,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 7 日
I have visited the Riu many times over the years and its a wonderful property, but the quality of the staff has gone down ( at least towards Black women) but Big up to Chinroy, bellhop and Karen in the dining hall who know what good hospitality is👍 More than their peers. But the property remains beautiful and well maintained