2/10
I would like to express my extreme dissatisfaction with the Quality Inn and Suites Bensalem, PA. The condition of our room was totally unacceptable, but we arrived around 11:00 p.m. and we needed to leave by 8:00 a.m. and we really needed to sleep so we stayed. I gave a list of the problems in the room to the front desk when we checked out and the person didn't apologize or even really seem to care about everything that was wrong. The worst thing in the room was the mold found under the shower mat. There was a hair on the bed, crumbs on the floor, parts of the wall missing, the ice machine was broken and the whole place was in bad condition. For breakfast, the coffee was a very light brown and obviously watered down the waffle mix was also very thin so the waffles came out very cracked and airy. I would not stay here again.
Christine
1 晚家庭旅行