The stay was ok, however there were several issues that were problems.
1. There isn't a phone in the room. So you cannot call the front desk. I used my cell to look up the phone number of the Red Roof I was staying at. However, when I dialed the number I was redirected to reservations. This is not acceptable when you need to talk to the Desk manager.
2. The fire alarm went off at 8pm. No emergency vehicles showed up and after 15 min the alarm stopped. Only to start / start for the next hour before management finally resolved whatever the issue was.
3. The room has mold behind the door. So it's hidden when the door is open but you can see it when the door is closed. I noticed that the entire wall "felt" wet. I've taken pictures and attached them here. I did try and notify the Desk Manager, but no phone to call and a visit to the front desk found it abandoned. I waited for over ten minutes for the Desk Manager to return. They never did.
4. The TV was not working properly. While watching any channel the TV screen would go black for 20 sec while it "Searching for HDMI.." this would occur any time the TV was on and had a frequency in every 30 sec to every 2 minutes. Again no Desk Manager to ask for a repair.
Kenny
Kenny,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 12 日
Unlivable conditions
I did not stay it was smelly dirty and the bed fell to the floor when I sat on it the front desk person said they would approve my refund when u guys contacted them it was 11:30 at night and hard for me to find another place to stay
Davina
Davina,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 8 日
Is not worth!!
Tv didn't work right, pillows were flat, the fridge was not cleaned out from the last stay, the tub was not clean and cobwebs on the ceiling.
Annette
Annette,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 27 日
I didn’t feel safe or comfortable with the smokers hanging outside. There were people just hanging around as if they were hanging in their neighborhood. Some looked as if they’re on drugs or drunk. No one bothered us but I didn’t like being in that atmosphere. It didn’t make me feel comfortable especially traveling with my children alone.
Rosalind Marie
Rosalind Marie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
I was homeless and needed a place to stay they were very kind
Allison
Allison,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 8 日
The bed sheets had hair on spots
on them Had to call the front desk to have them changed. Also their were
no kleenxes in the room
Gloria
Gloria,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Shukuru
Shukuru,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
latriell
latriell,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Gary
Gary,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 1 日
Nice Stay
We had a nice stay. The hotel is pet friendly, close to many food options and the location is great.
Melissa
Melissa,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 26 日
No breakfast. Soap dispenser fell off wall. Shower dispenser empty. Small bathroom. You can see outside through door. Noisy.
Beverly
Beverly,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 26 日
Horrible.
The bathtub regurgitated some awful mess during the night. They didn’t even offer any kind of refund. Just a 15% off my next stay there. Get lost.
Thomas
Thomas,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Not fond of the outdoor access walkway setup but otherwise it was a good experience. No more fitness room, no more breakfast........why? Those things are important when previously advertised.
Ted
Ted,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 22 日
James
James,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 20 日
I did not like anything about this hotel. The place is run down. It looks like they have a homeless shelter on the property with several questionable individuals walking around.
The rooms are old, very poor lighting and the area outside of the rooms was unkept. If i had booked more than one night i would not have stayed. This place was a big waste of money. Never again. They need to shut this place down!!
Nancy
Nancy,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 8 日
Plugs in room didnt work tv didnt work.
Transport trucks can be heard going up and down hill all night...
Ken
Ken,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 3 日
Property was very dirty. Stains on the bed, tv wasnt working, no towels, and the bottom of my socks were dirty from the floors. There was trash under the bed, the guests in the surrounding areas are loud and smell like weed. Staff was friendly up until i asked for the unexpected $100 cash deposit back.
Kathylyn
Kathylyn,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 28 日
Pool and fish tank were both green, the elevator floor was peeling up, the bathroom door didn't lock closed, and there was only 1 working outlet in the room
Kayleigh
Kayleigh,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 24 日
My wife and I had a pleasant and relaying stay.
Friendly and very nice staff. Clean room and restful stay.