Horrendous! Toxic Fumes and Vapors from the glue and Off-gassing of the new carpeting. My 88 year old mother and I did not sleep the entire night due to breathing in noxious vapors. WE WERE ESSENTIALLY POISONED! Had to drive 8 hours the next day on NO SLEEP. This renovation should have been indicated by the hotel because had I known this I would have NEVER booked there. THIS IS A HEALTH HAZZARD -- ingesting the vapors which ENTER THE BRAIN (and the body/liver has to metabolize), the SLEEP DEPRIVATION (effects of which last for 2-3 weeks) and the DANGER of driving on no sleep. We stayed in the hotel to SLEEP, not to soak in chemicals and suffer from TOXIC POISONING & SLEEP DEPRIVATION! THIS IS OUTRAGEOUS and UNACCEPTABLE!!!! DO NOT STAY AT THIS HOTEL IF YOU CARE ABOUT YOUR HEALTH!!!
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Great area close to restaurants and shopping without heavy traffic. Super nice, clean and had everything we wanted for a great price
Angie
Angie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Sam
Sam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Misty
Misty,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
Very nice stay.
Very nice hotel. Comfortable and clean. Disappointed the pool was closed for repairs because it was so hot. But, overall a very nice stay.
Christopher
Christopher,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 28 日
Room was fine but staff could’ve been friendlier
The staff at check in was icing her knee in the office. Fine but she didn’t greet us or say anything and then finally was like “do you need to check in?” Like we were inconveniencing her. The pool was closed in the heaviest part of summer. When I said it would have been nice to know that ahead of time the woman was rude and condescending when I told her it wasn’t listen on the website she said it is on OUR website and completely left out the idea that many people book through 3rd parties. She was rude and short and not hospitable at all. I would not have even booked the room if I knew the pool was closed but it is what it is.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 21 日
2/10 Would NOT recomend!
The hotel was heavily under construction but we were not warned or notified of this prior to arrival.
The construction crew were in the way throughout our stay and even blocked access to the elevators at one point. At one point for at least 1day only 1 of the 2 elevators were working.
There was dust everywhere and paper on the floor to walk on bc of the construction mess.
The staff who were present tried very hard to accommodate everyone but the hotel was full and very much understaffed.
The pool is small and was not supervised so it was overrun with children without adults. We asked for staffto address the issue 2x and it was unsuccessful. Older children were jumping and diving in the shallow water splashing smaller children and adults and running throughout the area.
Additionally people were running down the halls and screaming after 11pm and staff were unable/unwilling to stop the behavior. The lobby was hot and unpleasant likely bc of all the construction crew in and out so frequently.
Breakfast is NOT included as part of the stay and cost $9-$14/day. Food was not worth the price. Also, Small water bottles in the rooms were $2/each rather than free.
The room itself was clean but smaller than expected and we were NOT booked in the room as advertised.
For the price point, this was NOT a good deal and I would NOT stay here again or recommend to anyone.
真实旅客
3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 9 日
Nice
Nice hotel. Lobby is getting renovated. The room was clean.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Tina
Tina,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
I would go here anytime if in the area. Staff very friendly. I also had to change my trip 2 times and they’ve agreed to waive my fees. They were great. Room clean, spacious and bed comfortable.
Manuela
Manuela,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
My husband and I love this hotel in KC when we visit friends. We have stayed there more than once over the last couple years. Rooms are always clean, the caulking in the bathroom is never dingy or moldy. If you travel or regularly book rooms you know what I mean. Price is always worth it. Service is always friendly. Beds are comfy. We will continue to use this hotel when we go to KC. And conveniently located.
Ashley
Ashley,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
Clean
William
William,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 17 日
Earl
Earl,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
peter
peter,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 14 日
Loud
There was no extra bedding like a blanket for the sofa couch. The AC unit was very loud.
Kathleen
Kathleen,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
peter
peter,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 5 月 5 日
Nice
The hotel is under construction. They didn’t have the connecting rooms I requested and said it didn’t meet my requirements. The bar that was advertised was not a bar… the pool was fine, hot tub jets didn’t work. The check in wasn’t what was stated on the site.
Becky
Becky,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 5 日
Definitely out dated. The tiles in the bathroom were loose, the pillows were soft, carpet was worn. Not what I’d expect from a Hilton Garden Inn.