Upon arriving at our room, my family and I were exhausted, having just completed a 24-hour international journey. We were looking forward to a clean and restful environment. Instead, we were shocked and disgusted to discover bugs in our room. I have attached photographic evidence of one of the bugs we found on the bedding.
This situation was completely unacceptable from a hygiene and safety standpoint. Furthermore, the experience was deeply distressing for our two small children, aged four and two, who were extremely frightened by the presence of bugs in the room where they were supposed to sleep. For a family traveling with young children after such an arduous journey, this discovery was nothing short of a nightmare and ruined what should have been a recuperative stay.