I was very disappointed with our stay. The room is so old and not well kept at all, furniture are dirty with stains, almost no electricity sockets and the worst was the sofa bed. It was so bad , it literally broke me and my son's back, we slept in an metal pole and the mattress was so old and broken. It was a disaster of a night. I asked to fix it and instead I got an inflatable mattress. I was paying 800$ a night for an inflatable mattress!!! That is just ridiculous. After talking to the front desk four times!!!!! we finally changed the room to another old room. TV was not working, we asked assistance for five times during two days, and nothing, absolutely no response. I don't mind the TV but this is no way to treat guests paying so much money. The resort is great and beautiful and has many nice things we enjoyed but having this experience just felt bad.