Run down old Hotel. Card key didn't work even after re-keying. Had to replace remote for TV. Toilet paper holder broken. Hair found on sink. No place in shower to set soap, shampoo or conditioner. Only one bath towel.
John
1 晚行程
2/10
Michael
2 晚行程
2/10
the room smelled tabacco and weed. the place is badly held.
真实旅客
1 晚商务旅行
2/10
Enorris
1 晚行程
10/10
Jennifer
2 晚家庭旅行
8/10
Great stay .. clean, good staff.
Jaya
3 晚行程
2/10
Cory
1 晚行程
2/10
I have been told the rooms are not available when I checked in around 7PM, and I was advised to cancel my reservation. When I ask Hotel staff to cancel on their end then they said no you have to call Expedia. When I called Expedia then they said you can’t cancel it because the checkin time has been past due and there will be penalties. Eventually the customer service representative from Expedia reached out to the front desk of hotel and assured that there will be no charges but he is not able to cancel the reservation. I am not sure why there was so much communication gap between hotel and Expedia team but this made my experience very unpleasant and also made me think twice to use Expedia in future my hotel and other reservations.
Ravindra
2 晚行程
6/10
The first room that I originally was assigned to appeared to not be cleaned so well, I didn't feel safe with my toddler staying there with me. But the front desk manager had great customer service skills and didn't stop trying to help until I was satisfied with a different room. Housekeeping just needs to be better.
Raven
1 晚家庭旅行
6/10
Tv and internet
Calvin
1 晚行程
6/10
Anthony
2 晚行程
8/10
Room was a little cold. Didn't find out till we checked out we could have gotten a heater. But other than that the stay was good
John
1 晚行程
10/10
Alona
3 晚行程
10/10
Dejuan
3 晚行程
2/10
We tried to check in at around 2:30 pm and was told by front desk that they were over booked and if I wanted a room I needed to be standing in the lobby at 3pm and I was not promised a room. We checked in and were given keys to room . Walked in room and started to put our belongings away and we into the bathroom where there was a used bar of soap and shavings of hair on floor and wall of shower disgusting. Called front desk and he had me on the phone then called house keeper and ask housekeeper while I was on the phone if she cleaned our room she said yes then he told her I needed to speak to her then hung up. House keeper came in and I ask for spray cleaner to spray the bathroom so I could shower. She said “ we have no cleaner we’re all out”” she said the owner was supposed to buy cleaner”
She then used one of our face towels and picked up the bar of soap.
Jessica
2 晚行程
2/10
No rooms were available upon check in
Ali
1 晚结伴旅行
2/10
Guest laundry room out of order
CHEUK
2 晚行程
6/10
Neatrice
1 晚行程
10/10
Davina
3 晚行程
6/10
Stay was OK hotel could use work. Lots of potential. My ceiling leaked in room 130 when someone above too shower. Internet connection fair not great. Bfast was just bread options not great. Honestly just roof over head st $62 bucks a night i feel slightly overcharged for it. I express these cocerns would liked to have seen a night comped.
Tyler
3 晚家庭旅行
10/10
Comfortable beds nice rooms my heat wasn’t working but they switched me rooms and gave me a night for $$40 I would definitely return
Danielle
2 晚行程
4/10
Hotel was very odd. Staff was freindly but not well trained or professional. Staff did not direct us where the room was, it took us forever to find our room. Hallway smelled like smoke, it was cold. Once we figured out where our room was, the key card didnt work well, after about a minute the doorlock finally activated and we could enter. Room was clean but the thermistat was cracked and the yv remote was missing its back and batteries. Had to snake our way back to the fron desk to get batteries. She scrounged around through a drawer until she found a single aa batery and another remote with two aaa batteries.
Christopher
1 晚家庭旅行
6/10
Desk people were a bit unorganized the building it self needs up dating as well as the heating systems
Roy
1 晚商务旅行
2/10
Didn’t like anything about it. Super dirty. Creepy. Booked online and didn’t even stay the night. Went to a different Inn
Susana
1 晚家庭旅行
2/10
Called me at 12 am to tell me they have to cancel my reservation because there were no rooms available