可以免费取消我在纳巴兰酒店的预订并获得全额退款吗？

是的，纳巴兰酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

纳巴兰酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

纳巴兰酒店是否有停车场？

很抱歉，纳巴兰酒店没有停车场。

纳巴兰酒店提供机场接驳班车吗？

是的，按要求提供机场班车，时间为 06:00 至 23:30。费用为每辆车往返 USD 120。

何时可在纳巴兰酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：23:00。提前入住需要支付一定费用（视供应情况而定）。退房时间为 12:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。提供无接触办理入住和无接触办理退房服务。

纳巴兰酒店是否有内部娱乐场？

不，该酒店不设赌场，但PlayCity赌场 (8.6 mi)和Royal Yak Casino & Sports Book (皇家雅克赌场和赛事投注区) (9.4 mi)都在附近。

在纳巴兰酒店及其附近有什么游览观光项目？

附近的玩乐活动包括自行车租赁、乘船游览和附近钓鱼。附近的其他娱乐活动包括生态旅游。不妨到室外泳池游个泳，也可以使用此酒店的其他服务设施，比如花园。

纳巴兰酒店店内或附近是否有餐厅？

是的，Oceanvs提供海滨就餐和地中海菜。

纳巴兰酒店周边区域环境如何？

从纳巴兰酒店仅需1 分钟步行可至北海滩，2 分钟步行可至女人岛西岸，坎昆角和尼祖克国家公园。

女人岛纳巴兰酒店住宿优惠| Hotels.com 好订网

Q: 纳巴兰酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 纳巴兰酒店是否有停车场？

很抱歉，纳巴兰酒店没有停车场。

6/10 好

2025 年 10 月 31 日

Værelset er ok men noget slidt. Det er stort værelse, hvilket er lækkert men indretningen er kedelig og de burde generelt gøre noget ved værelserne. Deres club lounge hvor man kan få morgenmad er fresh. Poolen er ok men der er ingen sol

Kim，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 7 月 16 日

Tout était parfait! La plage est extrêmement belle. Le seul point moins agréable est le bruit de la rue. Les fenêtres pourraient être plus insonorisées.

anne-marie，11 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 7 月 16 日

The property is basic. Some rooms are dark and uninviting, others are nice. The hotel photographs look misleadingly great. Read the reviews and note the numerical rating. The shower water pressure was weak and the hot water temperature was room temperature - the two ladies in our group were very uncomfortable with this. Nice to have privileges at the private beach across the street and also at the ridiculously expensive sister hotel there (Jaguar at $550 a nite for peak low season). I got room seevice and the meat was bad and I threw up till 6am. For this, they gave me an upgraded pillow on the beach lounge chair. Honestly! No refund on the meal, not even a complimentary drink. They are very penny pinching, but all nice enough. The air conditioning was good.

Gary，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 14 日

Adam，7 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 11 日

Fábio jose，4 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 7 月 7 日

Simple, nothing even remotely fancy, across the street from their nice private beach, 4 hotel rooms per structure, barely enough water pressure and hot water for a shower, powerful air conditioning, no lobby, small shaded pool, noisy neighborhood at night at bed time, decent breakfast included, steep steps to 2nd level units are tough for elders, somewhat bohemian. About a 10 - 15 minute walk to the bustling fun town center, 25 minute walk to the water taxis to Cancun.

Gary，1 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 6 日

The garden area, lobby and pool area were beautiful. The location on Playa Norte is excellent! However the rooms are in need of updates and maintenance. The stairway to our room was very steep and some of the steps are placed at a dangerous angle and not level. In the room the lamp needs to be replaced and the fixture in the bathroom sink also needs to be replaced. The hairdryer was falling apart and handle broken.

Jose Luis，1 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 7 月 6 日

A bit noisy from people walking by at nite talking and playing music. There is no lobby. Open grounds, small structures with connecting pathways, each has 4 units in them. A block from its own private beach it shares with its much nicer sister hotel across the street.

Gary，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 20 日

En general, precio, instalaciones y ubicación excelente, el servicio y calidad de los alimentos del restaurante muy buenas y el personal atento y de buen Ánimo, sin duda regreso al mismo hotel en la primer oportunidad

Playa Isla Mujeres, muy segura, arena fina y suave, ideal para niños y toda la Familia

Hot cakes de desayuno Restaurante Ocean's Isla

Platos de Frutas del Restaurante Ocean's Isla donde nos daban el servicio en el Hotel

ANA，7 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 13 日

Great location, beach club was super nice. Free breakfast!

Charles，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 10 日

The quietest, most beautiful hotel. It is basic amenities and no restaurant (you go to the Jaguar for the free breakfast) and they are very protective of the towels but the pool area is breathtaking and the included beach club beds are just what you need.

Eve，4 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2025 年 6 月 10 日

Na Balam estaba antes en la propiedad que da al mar y ahora lo dejaron al otro lado de la calle. Los colchones de la cama terribles, el mini bar vacío sin funcionar, la habitación oscura. El área de playa designada para Na Balam fea y los camastros todos rotos con el relleno expuesto. El personal es muy amable, el desayuno en el hotel de enfrente también super bien, pero las instalaciones de Na Balam no tanto, solo el área de alberca que se mantiene como hace años, muy bien.

elizabeth，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 10 日

Me encantó Na Balam, tienen camastros para cada habitación, eso fue un plus, el próximo año, estaremos solo ahí, una semana, ya no en Cancún

arturo，2 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2025 年 6 月 5 日

Hotel has a sister property that guests are allowed to use called La casa del Jaguar. Sebastian who works in this resort was extremely rude to me and my family. He told us we were not allowed to walk through the hotel and had to walk around. He said we each had to have a bracelet on to be allowed through. when our receptionist clearly only gave us one for the whole family. When I came back to the hotel to inquire about this i was indeed told we did the correct thing and didn’t need a bracelet each. Very un pleasant situation. I met with the manager to la casa del Jaguar who assured me we had access to the beach through their hotel and to disregard what he had said. Nonetheless it made for an unpleasant encounter. Hotel claims this is a sister hotel but the whole time you are there you are treated inferior than the guests at this resort. Na Balam hotel staff was very accommodating and understanding. Hotel was always very clean and the rooms were perfect for a family of 5.

Brenda，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 28 日

Fallon，5 晚行程

Expedia真实住客点评

8/10 很好

2025 年 5 月 25 日

Mariana，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 12 日

Hotel muy bonito y limpio. Unos metros de la playa

Angela，4 晚行程

Orbitz真实住客点评

6/10 好

2025 年 5 月 7 日

Jose Mario，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 5 日

John，9 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 5 日

The hotels location, its beauty and most importantly the staff! Fredrico the hotel manager was very accommodating. My mom has sight challenges and he was able to get my mom a room closer to the amenities. Very grateful! Lina at concierge was friendly and very helpful too! Sonny at the bar was always prompt with drinks and food at the beach! Thank you guys! I will definitely miss this hoteland its staff! Will definitely be back! Muchas gracias!

Travis，3 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 5 月 3 日

2 days in paradise

Sono tornato dopo 24 anni. Tanto è cambiato. Na Balam sempre un certezza. Personale gentilissimo, educato e super efficiente. Consiglio

andrea，1 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2025 年 5 月 3 日

Hay áreas dentro de las habitaciones que toca renovar, y los colchones son muy duros, pero es un excelente lugar donde hospedarse.

Lupita，2 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 4 月 27 日

Front desk gal

One of the ladies at the front desk was not friendly at all. I wouldn't stay there again.

Kelly，3 晚结伴旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 4 月 15 日

Close to beach

Ivan，7 晚行程

Expedia真实住客点评

6/10 好

2025 年 4 月 12 日

Ok here’s the bad to get it over with. ZERO customer service. No hot water for showers for 6 days. Bed pillows are like cement. Room keys are ridiculous…outdated..need to be updated. Property has lots of outdoor lighting all night and the room window curtains are very thin and white so the room stays very light all night. Only two towels per room per day. Small bottles of water (2) that does not taste good - not sealed so not sure where it came from…. But they will sell you a sealed bottle at the desk. No toiletries included. The pool always looked cloudy and the hot tub was only hot for 2 of our 6 days. Now the GOOD … very clean rooms that smelled fresh every time we walked in. Never had this in Mexico before. Hands down - the BEST a beach club access with excellent service. Hats off to Sebastian!! Easy access to bathroom from beach club. The breakfast was repetitive but good. Coffee, juice, eggs toast and little potatoes. It got old and you could also get pancakes. But always room to eat when we wanted. We are early risers so most days we had breakfast around 7:30 am. The hotel was mostly quiet….no noise at night. We lost power once at midnight but a generator kicked on quickly so no big deal. A/C worked perfectly as did the ceiling fan. The location of this hotel is fantastic. We met many friendly guests. If it was not for the lousy guest service at the desk… I won’t go into detail…I would’ve rated this higher. We go for the beach and for this I give *****.

Brandon，6 晚家庭旅行

Expedia真实住客点评

纳巴兰酒店

Na Balam Hotel

选择日期以查看价格

纳巴兰酒店的照片库

点评

热门服务设施

主要服务设施 (12)

家庭挚爱 (6)

客房选择

查看这些日期的空房情况

显示Two Bedroom Suite的所有照片

Two Bedroom Suite

特色亮点

显示Poolside Suite的所有照片

Poolside Suite

特色亮点

显示高级双人房, 1 张特大床和 1 张沙发床, 泳池景观的所有照片

高级双人房, 1 张特大床和 1 张沙发床, 泳池景观

特色亮点

显示Poolside Room的所有照片

Poolside Room

特色亮点

显示Room Standard With Pool View的所有照片

Room Standard With Pool View

同类型住宿

伊兹拉海滨酒店

伊兹拉海滨酒店

街区简介

附近有什么？

周边介绍

餐厅

住宿简介

纳巴兰酒店

住宿一览

酒店规模

到达/离开

特别入住说明

入住要求

儿童

宠物

网络

停车场

接送交通服务

其他信息

住宿服务设施

餐饮

带儿童同行

游玩项目

服务

服务设施

无障碍设施

客房服务设施

娱乐消遣

居家般舒适

珍奢享受

清洁梳洗

餐饮

其他

特色

用餐

费用和政策

可退款押金

其他项目

游泳池、水疗和健身房（如适用）

政策

别称

常见问题

可以免费取消我在纳巴兰酒店的预订并获得全额退款吗？

纳巴兰酒店有游泳池吗？

纳巴兰酒店是否允许携带宠物入住？

纳巴兰酒店是否有停车场？

纳巴兰酒店提供机场接驳班车吗？

何时可在纳巴兰酒店办理入住和退房？

纳巴兰酒店是否有内部娱乐场？

在纳巴兰酒店及其附近有什么游览观光项目？

纳巴兰酒店店内或附近是否有餐厅？

纳巴兰酒店周边区域环境如何？

关于纳巴兰酒店的点评

点评

很好