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Red Roof Inn Jacksonville - Cruise Port

2.0 star property
Hotel in the heart of Jacksonville

Choose dates to view prices

In Northside, Red Roof Inn Jacksonville - Cruise Port is a great base to explore the city. Unwind with coffee in the lobby and stay connected with free WiFi.

Reviews

4.2 out of 10

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (7)

  • Daily housekeeping
  • Near the beach
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine
  • Concierge services
  • Banquet hall

Feel at home (6)

  • Free cribs/infant beds
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • Pets allowed
  • In-room climate control (air conditioning)
The current price is CNY400
CNY454 total
includes taxes & fees
Jun 11 - Jun 12

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking (Large)

Superior Room, 1 King Bed, Non Smoking (Large) | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking (Large)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior King Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

Superior King Larger Room Non-Smoking

  • Sleeps 2
  • Free WiFi

Standard King Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

Similar properties

Lobby
Red Roof Inn PLUS+ Jacksonville - Southpoint
Southside
  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
7.6 out of 10, Good, 1,005 reviews
The price is CNY467
CNY530 total
includes taxes & fees
Jun 11 - Jun 12
Red Roof Inn PLUS+ Jacksonville - Southpoint
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About the neighborhood

Map
10901 Harts Road, Jacksonville, FL, 32218

What's nearby

  • Abyssinia Missionary Baptist Church - 18 min walk - 1.6 km
  • Anheuser-Busch Brewery - 19 min walk - 1.7 km
  • Jacksonville Zoo and Gardens - 5 min drive - 5.1 km
  • EverBank Stadium - 15 min drive - 19.6 km
  • St. Johns Town Center - 26 min drive - 43.0 km

Getting around

  • Jacksonville International Airport (JAX) - 14 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 24 min drive
  • Jacksonville Station - 14 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Firehouse Subs - ‬14 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Church’s Texas Chicken - ‬3 min drive

About this property

Red Roof Inn Jacksonville - Cruise Port

  • Red Roof Inn Jacksonville - Cruise Port puts you within a 15-minute drive of EverBank Stadium and Jacksonville Zoo and Gardens. Guests will have free perks like WiFi and self parking.

At a glance

DONE

Hotel size

    • 59 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Built in 1981
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

Also known as

Red Roof Inn Jacksonville FL Hotel
Red Roof Jacksonville Port
Red Roof Inn - Southpoint Hotel Jacksonville
Jacksonville Red Roof Inn
Red Roof Inn Jacksonville
Red Roof Inn Jacksonville North Hotel
Red Roof Inn Jacksonville - Cruise Port Hotel
Red Roof Inn Jacksonville - Cruise Port Jacksonville
Red Roof Inn Jacksonville - Cruise Port Hotel Jacksonville

Frequently asked questions

Are pets allowed at Red Roof Inn Jacksonville - Cruise Port?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Red Roof Inn Jacksonville - Cruise Port?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Red Roof Inn Jacksonville - Cruise Port?

Check-in start time: 3 PM; Check-in end time: 11:00 AM. Check-out time is 11 AM. Contactless check-out is available.

What's the area around Red Roof Inn Jacksonville - Cruise Port like?

Red Roof Inn Jacksonville - Cruise Port is in Northside, a short 18-minute walk from Anheuser-Busch Brewery.

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Reviews

Red Roof Inn Jacksonville - Cruise Port Reviews

4.2

4.2

Cleanliness

4.6

Location

5.8

Staff & service

4.0

Property conditions & facilities

Popular mentions

Room
Service staff
Building
Bed
Location
Shower
Booking
Lobby
Bathroom
Microwave

Reviews

Verified

10/10 Exceptional

Check in was smooth room was clean and the property was quiet
William, 1-night trip
Verified

2/10 Poor

When we arrived, the guy at the front desk was nice and checked us in with no issues. However, there were people hanging around outside that were heavily intoxicated. When inside, we noticed a strong cigarette smell. We then got to our room, the floor was sticky, there was a stain on one of the bedsheets, and behind the bathroom door was not cleaned properly either. The people outside were trying to speak to my wife and little girl and she was extremely uncomfortable. Ultimately we checked out and left and found a hotel elsewhere. We explained this to the hotel desk employee and he was understanding.
Dylan, 1-night trip
Verified

10/10 Exceptional

Staff very helpful and attentive. Comfortable bed and nice, quiet stay.
Miriam, 3-night trip
Verified

10/10 Exceptional

Friendly and respectful night clerk. I travel over the surface dog who only barks when someone knocked on the door because I’m hard of hearing she put in the system that no one should knock on the door unless it was absolutely necessary so that the dog didn’t bark. The room is clean and tidy so where’s the property? There was security at night overall a good state.
William, 1-night trip
Verified

2/10 Poor

definitely don’t recommend, but the staff was really nice.
Khadijah, 1-night trip
Verified

2/10 Poor

We booked this hotel because my wife had an early lab at her college campus nearby, and since we live more than two hours away we wanted to stay close so she could arrive rested and on time. This was the closest hotel option. I’ve generally heard that Red Roof Inn is a dependable budget option, so we felt comfortable booking here. When we entered the room, we immediately noticed several maintenance and cleanliness issues that appeared to have been present prior to our arrival. The bathroom ceiling had visible mold growth, and there was also mold in the caulking around the tub area. The bathroom faucet handles were not installed correctly and did not fully shut the water off. In addition, the air conditioning unit was not properly sealed and had a noticeable opening that allowed outside air to flow directly into the room. These issues suggested the room had not been properly maintained prior to being rented. To be fair, the staff we interacted with were polite and courteous, and there was an armed security guard on the property which did help the location feel safer. However, the condition of the room itself fell below what we expected in terms of cleanliness and basic maintenance.
Caulking job was done poorly showing there is no complete water barrier around the tub.
Mold/grime
Mold/grime
Peeling paint and mold on ceiling
Lukas, 1-night trip
Verified

2/10 Poor

To much prostitution and drug activity. The condition of the hotel was awful. The room was not all that clean. Just not a safe place to stay.
Wilfred, 1-night trip
Verified

8/10 Very good

Upgrade

There was a little problem.Carla(manger)took care of quickly with no questions.Comfortable room.If owner of property would invest in much needed upgrades,it would really be great.
Sharon, 1-night trip
Verified

2/10 Poor

Dirty everywhere - stairs, tile grout, around edges of baseboard. Bloody tissue in bedside table. Terrible experience but nice staff. Sorry, cannot recommend.
Larry, 1-night trip
Verified

4/10 Fair

Stayed here over the weekend. Building looks great in photos. Rooms look decent in photos. For a non smoking hotel, the hall ways and linens sure do smell of cigarette and marijuana. People hanging out front and around the building at all hours of the day and night, apparently “long term residents”. Bed was lopsided, chair in the room had serious signs of wear like missing fabric on the seat. Needless to say, we wont be back.
1-night trip
Verified

2/10 Poor

The room was horrible for the price. Top of AC was broken and missing the vents to direct airflow. There was stains all over the walls. The white sheets and pillow cases were dirty with black marks all over them. Only good part of this visit was the gentleman at the front desk. He was very nice during check in.
Mike, 1-night trip
Verified

4/10 Fair

The hotel itself wasn't very clean. The sheets and towels were stained, there were cigarette burns on the coverlet, and the towel rod fell off of the wall. There was a roach in the bathroom and the a/c leaked. However, the staff were kind and friendly. It made the stay bearable, and i most suredlu wish them the best. We definitely wont be staying here again.
1-night trip
Verified

2/10 Poor

Showed up around 8 that night to check in and probably interrupted a “dealing” happening in front of the building. Area seemed unsafe, lots of people loitering in the parking lot and around the hotel area with hardly any cars in it so I’m assuming they wasn’t staying there, but I could be wrong. Do research before booking, I can’t get my money back, but I don’t recommend this red roof inn location
Peyton, 1-night trip
Verified

4/10 Fair

Was asked for money by one of the hotel stuff. Room was not clean and some lights were not working. Felt unsafe. Close to the airport and cheap but not recommend if you’re staying by yourself. Especially if you’re a woman. Only men working at the lobby and front counter.
Reona, 1-night trip
Verified

2/10 Poor

Trust me in this case the reviews are absolutely correct! This place should be shut down immediately! Its nasty they have stains everywhere on the beds! It smells bad! Upon my arrival people were standing around the building drinking and smoking! In the morning kids were running up and down the stairs making so much noise! My whole experience in Jacksonville was horrible! Not a place I will be visiting anytime soon!
Shawnda, 2-night trip
Verified

6/10 Good

If you’re just passing through and need a place to sleep and aren’t too picky then this place will do. It’s clean for the most part (just don’t older). The bed is terrible, very hard. Not much for lighting in the room. The bathroom light and then a wall lamp on each side of the bed. There was a microwave but no fridge. The walls are VERY thin. I was woken up each morning by the people above me getting ready. They weren’t stomping around or anything it’s just that easy to hear everything! Staff was friendly. Good cheap place for a quick overnight but wouldn’t stay here for more than a night or two.
Taneha, 2-night trip
Verified

2/10 Poor

Ran down place but good customer service

Upon arrival to check in my family, and I noticed guys and females hanging out around the property. We went inside to check in the lady at the front desk. She was very sweet and nice she had a welcoming spirit. We went up to look at the rooms, the rooms that my girls had the pillowcases and sheets looked used. They came and got me. I went up to check the room out and of course yes it did. My daughter didn’t even open her door after she came into my room and saw it was clean, but the bathroom Looks like it had been used, and there was paper in the trash and the tissue was down really low the bathroom floor look like someone had walked on it while it was being mopped after my babies came got me to see their room. I didn’t care what mine look like. I wasn’t staying there. Once we went back downstairs. One of the guys walking around the property had a firearm hanging out of his pants, and one of the other guys was leaning beside the building and told another one that’s a really nice car. Then we looked at the reviews on Google only to find out this was not a good place to stay. I went to the front desk and told her we will be leaving and she apologize real nicely and issue a full refund. I loved her personality, but not the hotel, physical and outer appearance.
Tamika, 2-night trip
Verified

10/10 Exceptional

It was great n definitely plan on stay here again for sure 100% love this place.
Randall, 1-night trip
Verified

2/10 Poor

Roaches were alive and well…. Probably slept better than me.
Troy, 2-night trip
Verified

10/10 Exceptional

Room was clean and comfy. Staff was helpful and attentive!
Monica, 1-night trip
Verified

2/10 Poor

This was a dangerous place to stay. Guys with hoodies, go in and out the building in 88 degree weather, flipping their knives. Watching the tv monitors people were going in and out of rooms numerous times . The desk clerk went to check if my room was ready or not. The place looked dangerous , parking lot had way to many people walking around . There was not any cars parked.
James, 1-night trip
Verified

10/10 Exceptional

Staff was courteous and helpful. No complaints from me!
Monica, 1-night trip
Verified

8/10 Very good

Denice at the front desk is the best. Other than that, the property itself needs serious help done with real contractors
Michelle, 1-night trip
Verified

4/10 Fair

Toilet handle was broken. Had to reach into tank to grab chain to flush every time. Ice cold a/c was good. Floors need to be better cleaned. Had to use washcloth to sit on edge of bed & wash feet before getting in bed cus feet were black cus floor isn’t cleaned properly. 1 light in the room worked….the one on the desk. Very disrespectful ppl LIVING on 3rd floor, banging on several doors throughout the night, talking loudly in hallway in a bar/restaurant voice, & the B.S. fight between 2 females about a f-ing phone at like idk 2-3 AM (are you f-ing kidding me??? Ppl need to & are trying to sleep).
Brian, 1-night trip
Verified

10/10 Exceptional

I enjoy my stay
Carimisha, 1-night trip